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Antivirus 2008 Problem


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#1 Mialuna

Mialuna

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Posted 25 June 2008 - 11:29 AM

This strange Antivirus 2008 program had been immediately installed into my computer somehow, and now I can't seem to get rid of it. There are continous pop-ups telling me to purchase it, along with the usual unwanted scannings of trojan virus reports. It also pops up on certain web pages, warning me that the web page may infect my system with viruses. Here is a screenshot of the page that pops up:
http://i5.photobucket.com/albums/y156/BabuxTam/page.jpg

If anyone knows anything about this, and has any suggestions on deleting this program, please let me know, and thank you.

Edited by Mialuna, 25 June 2008 - 12:29 PM.


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#2 boopme

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Posted 25 June 2008 - 08:32 PM

Hello and welcome to BC. Please tell us you operating system and antivirus tools in your next reply . Also do this...

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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