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No Sound In Left Speaker Of Anything


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6 replies to this topic

#1 some12

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Posted 25 June 2008 - 11:16 AM

Hello,
Recently after opening up my computer for the first time and installing a new video card (SAPPHIRE 3650) I have no sound in the left speaker of anything, while the right speaker is perfectly fine. My new headset, my speakers that came with the computer and my old headset all don't have left speaker sound. I have checked the balances and they are all equal, if I turn them to the left I get no sound at all.

When I installed the latest ati drivers I disabled the hd sound drivers that it has so it the sound would work. The sound still doesn't work in any left speaker after a reinstall of windows I did a few days ago.

Specs from dxdiag: (I left out some of the stuff I didn't think was needed, tell me if you need anymore)
------------------
System Information
------------------
Time of this report: 6/25/2008, 12:08:21
Machine name: FARRELL
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: T3418
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Sempron™ Processor 3400+, MMX, 3DNow, ~2.0GHz
Memory: 510MB RAM
Page File: 316MB used, 928MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 3600 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9598)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9598&SUBSYS_BE42174B&REV_00
Display Memory: 512.0 MB
Current Mode: 1024 x 768 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6806 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/12/2008 11:54:44, 305152 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 5/12/2008 12:30:02, 3007488 bytes
Device Identifier: {D7B71EE2-D6D8-11CF-6D6E-489EA1C2CB35}
Vendor ID: 0x1002
Device ID: 0x9598
SubSys ID: 0xBE42174B
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10DE&DEV_026B&SUBSYS_60061509&REV_A2
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6280 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/24/2008 16:36:16, 4127488 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: Yes, Yes
I3DL2™ Listen/Src: Yes, Yes
Sensaura™ ZoomFX™: No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6280 (English)
Driver Attributes: Final Retail
Date and Size: 1/24/2008 16:36:16, 4127488 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK
_______________________________________________

I hope I can figure this problem out before I go deaf in my right ear and have good hearing in my left ear.

I hope I placed this in the right forum, if I didn't could a mod please move it to the correct forum.
If you need more information please tell me.

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#2 OldGrumpyBastard

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Posted 25 June 2008 - 11:56 AM

I would guess that when you installed your new card you may have loosened up a cable connection inside your tower somewhere (or don't have one fully seated). If I understand you correctly, you have the same issue going on with your headphones which would lead me to that conclusion.

Just a thought...
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#3 some12

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Posted 25 June 2008 - 01:45 PM

I would guess that when you installed your new card you may have loosened up a cable connection inside your tower somewhere (or don't have one fully seated). If I understand you correctly, you have the same issue going on with your headphones which would lead me to that conclusion.

Just a thought...

I know I had to unplug one or two wires to put in my video card, but I am pretty sure they went back in all the way.
I also can hear sound in the left speaker sometimes if I don't fully insert the plug all the way.

#4 garmanma

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Posted 25 June 2008 - 04:16 PM

Well, you know it's not the speaker, seeing how it also does it with the headphones. Probably have to get a sound card. I really don't think there's anything inside to bump, unless you have front pane audio
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#5 aommaster

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Posted 25 June 2008 - 06:35 PM

Check the jack you're using. Is it stereo or mono? If it's mono, there's your problem ;)

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#6 some12

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Posted 28 June 2008 - 09:30 PM

Check the jack you're using. Is it stereo or mono? If it's mono, there's your problem ;)

I am sure it is stereo, as it works on another computer.

#7 some12

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Posted 29 June 2008 - 07:24 PM

I know when I opened up my case to put the video card in, I had the unplug the front audio pannel cable. But I replugged it right and the audio ports of the motherboard have no sound from the left speaker.




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