The infected RP***\A00*****.exe file(s) identified by your scan are in the System Volume Information Folder
(SVI) which is a part of System Restore
. This is the feature that allows you to set points in time to roll back your computer to a clean working state. The SVI folder is protected by permissions that only allow the system to have access and is hidden by default
unless you have reconfigured Windows to show it.
System Restore will back up the good as well as the bad files
so when malware is present on the system it gets included in any restore points as an A00***** file. When you scan your system with anti-virus or anti-malware tools, you may receive an alert or notification that a virus was found in the SVI folder (System Restore points) but the anti-virus software was unable to remove it. Since the SVI folder is a protected directory, most scanning tools cannot access it to disinfect or delete these files. If not removed, they sometimes can reinfect your system if you accidentally use an old restore point.
To remove these file(s), the easiest thing to do is Create a New Restore Point
to enable your computer to "roll-back
" to a clean working state and use Disk Cleanup
to remove all but the most recent restore point.
Then rescan again with Trend Micro.