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Toj_generic.adv


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#1 Fasih

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Posted 24 June 2008 - 09:42 PM

I am using Trend Micro Internet Security Suite on Windows XP and i scanned and got 3 Troj.Generic.ADV in System Volume. The last time i deleted a suspected virus in system volume, i would start getting blue screens.

I'm not sure what to do, if i delete them, i get blue screens, if i keep them, i don't know what will happen. Can anyone please tell me what are Troj_Generic.ADV, how harmful are they to my computer, and whether or not i should delete them.

Here's some pictures:

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So can someone please help me.

Edited by Fasih, 24 June 2008 - 10:10 PM.


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#2 Fasih

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Posted 24 June 2008 - 10:06 PM

Anyone?

#3 Fasih

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Posted 24 June 2008 - 11:34 PM

Still Waiting, someone please help me.

#4 Fasih

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Posted 25 June 2008 - 12:48 AM

Please help, i really need to get some help here.

#5 quietman7

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Posted 25 June 2008 - 08:50 AM

The infected RP***\A00*****.exe file(s) identified by your scan are in the System Volume Information Folder (SVI) which is a part of System Restore. This is the feature that allows you to set points in time to roll back your computer to a clean working state. The SVI folder is protected by permissions that only allow the system to have access and is hidden by default unless you have reconfigured Windows to show it.

System Restore will back up the good as well as the bad files so when malware is present on the system it gets included in any restore points as an A00***** file. When you scan your system with anti-virus or anti-malware tools, you may receive an alert or notification that a virus was found in the SVI folder (System Restore points) but the anti-virus software was unable to remove it. Since the SVI folder is a protected directory, most scanning tools cannot access it to disinfect or delete these files. If not removed, they sometimes can reinfect your system if you accidentally use an old restore point.

To remove these file(s), the easiest thing to do is Create a New Restore Point to enable your computer to "roll-back" to a clean working state and use Disk Cleanup to remove all but the most recent restore point.

Then rescan again with Trend Micro.
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