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#1 samuel3

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Posted 24 June 2008 - 10:59 AM

Well just got a new keyboard and it doesn't seem to be working. i cant type with it do i have to install any devices?

My computer is VAIO - sony make.
and my old keyboard is VAIO ( im using it now to type)

and the new keyboard is BENQ make.

Edited by samuel3, 24 June 2008 - 11:08 AM.


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#2 KermitD

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Posted 24 June 2008 - 11:40 AM

Wow. I have had keyboard problems in the past but they were usually caused by the fact that the connector had come loose in the socket. When this was the case and I booted the computer, the screen stopped during the boot and told me that I didn't have a keyboard connected. Does this happen to you?

If your computer boots up with the Benq keyboard plugged in, and you go to Control Panel>Keyboard does the hardware tab indicate that "the device is working properly"? Whether it does or not, you might try the Troubleshooting button. I can't imagine that the nominal keyboard driver isn't installed, but Sony might have a way to just install its own drivers.
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#3 samuel3

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Posted 24 June 2008 - 11:45 AM

No nothing comes up. and yes it says device is work propaly when i have my old keyboard in.

#4 usasma

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Posted 24 June 2008 - 12:52 PM

Did the new keyboard come with an adapter? If so, try it with the adapter to see if it's the plug that's at fault.
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#5 samuel3

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Posted 24 June 2008 - 12:53 PM

whats an adapter lol? and i dont think there is a fault.

#6 samuel3

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Posted 24 June 2008 - 01:16 PM

Right ive just used the keyboard on my sisters computer. and it does not work, this means its the keyboard that is broken?

#7 dc3

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Posted 24 June 2008 - 01:31 PM

If this is a USB type keyboard you may wish to look in the BIOS to see if the USB keyboard function is enabled.

You can also go into the Device Manager and check the box next to Keyboards and then double click on the keyboard, this should tell you if the keyboard is being recognized and working properly.

Edited by dc3, 24 June 2008 - 01:34 PM.

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#8 samuel3

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Posted 24 June 2008 - 02:06 PM

If this is a USB type keyboard you may wish to look in the BIOS to see if the USB keyboard function is enabled.

You can also go into the Device Manager and check the box next to Keyboards and then double click on the keyboard, this should tell you if the keyboard is being recognized and working properly.



It says its working properly when my old keyboard is in, but when i put my new one in it, it does say nothing. When i restart.




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