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Cant Properly Access My Own Bloody Documents!


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#1 Teck071

Teck071

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Posted 23 June 2008 - 06:58 PM

Right, I know this is strange, ive got a virus on my computer that AVG cant detect, and its looming in my "My Documents" Folder... Clicking on any folder or file I get a Popup message saying I need a new antivirus software, to be honest im quite happy with AVG and I know this is spyware, so I used SmitFraudFix... was good.. but nothing happened to fix the problem..

I know the virus is..

acting like a Explorer.exe so that doesnt bloody help..

Edited by garmanma, 23 June 2008 - 07:00 PM.
Moved to more appropiate forum-Mark


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#2 Guest_superbird_*

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Posted 24 June 2008 - 09:05 AM

1. Download ATF cleaner (by Atribune)

Doubleclick ATF cleaner to start the program.
At the tab "Main", place a mark at Select All.
Klick the button Empty Selected.

If you use FireFox:
Klick at the tab "Firefox", place a mark at Select All.
I you would keep the stored passwords in FireFox, please choose "No" at the window that opens.
(This deletes the mark at "Firefox saved passwords")
Klick the button Empty Selected.

If you use Opera:
Klick the tab "Opera", place a mark at Select All.
I you would keep the stored passwords in Opera, please choose "No" at the window that opens.
Klick the button Empty Selected.

Ga to the tab "Main" and click the button Exit to close the program.

2. Download the next programs, but do nothing more than that:3. Install the programs that are advised in step 2, and update them. :thumbsup:

4. Restart your computer in Safe Mode. See here for a tutorial how to do this.

5. Scan with the next programs:
  • Your anti-virusscanner
  • Spybot S&D
  • Ad-Aware
  • Windows Defender
  • MalwareBytes' Anti-Malware
    Post the results in your next answer
6. Restart your computer again, but now in Normal Mode.

7. Go to Kaspersky Online Scanner.
Klick at the button Accept.
This scanner is only compatible with Internet Explorer 6 and higher !!
It could be you must click at a yellow beam to activate ActiveX files that Kaspersky needs to run and download. Accept this.
  • The program will now start downloading the latest definition files. After this you need to click Next.
  • Than click Scan Settings.
    Beneath the text Scan using the following antivirus database: you need to choose the second option: extended - protect your .....
    Beneath the text Scan options: you need to check the following boxes: Scan Archives .... and Scan Mail Bases ....
  • Than click OK.
  • Now start the scan by clicking the text My Computer.
    Posted Image
    Note that this scan may take a while.
  • When the scan is finished, you'll get the option to save the scan report.
    Click at the button Save Report As. Save the report at your Desktop with the name kavscan.txt
Post this report in you next reply.

8. Now, post the logs/results in your next answer. Tell which problems you still have. I need the following reports:
  • The results of your anti-virus program
  • Spybot S&D
  • Ad-Aware
  • Windows Defender
  • Kaspersky Online Scan
Good luck. :flowers:




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