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Need Help With Dvd Drive


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#1 aussiegirl

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Posted 23 June 2008 - 06:18 PM

hi im trying to fix a dvd burning problem on a friends computer
it runs on vista im using nero and when i burn a dvd file it will get to 1% and afeter 30 mins i abort.
then i los the dvd drive all together i have to restart computer to get it back.
I have updated firmware and deleted upper and lower case
I have a log from nero if it helps


Windows XP 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 8.1.1.1
Internal Version: 8, 1, 1, 1
(Nero Express)
Recorder: <HL-DT-ST DVD+-RW GSA-H31N>Version: B109 - HA 1 TA 0 - 8.1.1.1
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: ???
Adapter driver: ???Adapter driver:

=== Scsi-Device-Map ===

=== CDRom-Device-Map ===
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2036MB (2085328kB)
Free physical memory: 1283MB (1314480kB)
Memory in use : 36 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

24.6.2008
UDF/ISO compilation
8:42:05 AM #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

8:42:06 AM #2 Phase 112 File dlgbrnst.cpp, Line 1764
DVD-Video files reallocation started

8:42:06 AM #3 Phase 114 File dlgbrnst.cpp, Line 1764
DVD-Video files reallocation completed (no file modified)

8:42:06 AM #4 Text 0 File Isodoc.cpp, Line 6671
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

8:42:06 AM #5 Phase 111 File dlgbrnst.cpp, Line 1764
DVD-Video files sorted

8:42:06 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3347
First writeable address = 0 (0x00000000)

8:42:06 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3347
First writeable address = 0 (0x00000000)

8:42:06 AM #8 Text 0 File Burncd.cpp, Line 3530
Turn on Disc-At-Once, using DVD media

8:42:06 AM #9 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator 'CUDFSettingsValidatorDVD'
ParamMode = 'automatic', changing UDF partition type from 'physical' to 'physical'
Changing UDF revision from '1.02' to '1.02'

8:42:06 AM #10 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1789551 (397:40.51, 3495MB)

8:42:06 AM #11 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

8:42:06 AM #12 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: HL-DT-ST DVD+-RW GSA-H31N, Media type: DVD+R
Disc Manufacturer ID: <CMC MAG>, Media Type ID: <M01>, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 7

8:42:06 AM #13 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

8:42:06 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 785
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1789552 (1789552) = #1789552/397:40.52
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1789552 blocks [E: HL-DT-ST DVD+-RW GSA-H31N]
--------------------------------------------------------------

8:42:06 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 986
Prepare [E: HL-DT-ST DVD+-RW GSA-H31N] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3665002496, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1789552 | 0 | 0x00
1789552 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

8:42:24 AM #16 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

8:42:24 AM #17 Text 0 File Burncd.cpp, Line 4316
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

8:42:24 AM #18 Phase 24 File dlgbrnst.cpp, Line 1764
Caching of files started

8:42:24 AM #19 Text 0 File Burncd.cpp, Line 4435
Cache writing successful.

8:42:24 AM #20 Phase 25 File dlgbrnst.cpp, Line 1764
Caching of files completed

8:42:24 AM #21 Phase 36 File dlgbrnst.cpp, Line 1764
Burn process started at 16x (22,160 KB/s)

8:42:24 AM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2735
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

8:42:24 AM #23 Text 0 File Cdrdrv.cpp, Line 10026
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: M01
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..783]:
00 00 07 43 4D 43 20 4D - 41 47 00 4D 30 31 00 38 ...CMC.MAG.M01.8
23 54 37 18 00 3E 6E 00 - 70 62 15 15 0B 0B 08 08 #T7..>n.pb......
01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................
01 00 38 38 00 1D 62 35 - 07 30 22 10 08 20 1C 01 ..88..b5.0".....
00 00 00 1D 62 35 07 30 - 22 10 08 20 1C 01 00 00 ....b5.0".......
02 00 54 70 02 38 5F 56 - 20 14 0B 0B 01 18 00 00 ..Tp.8_V........
00 00 02 3D 5D 7A 20 14 - 0C 0A 01 18 00 00 00 10 ...=]z..........
03 00 54 DF 02 1F 65 5A - 20 14 0C 0A 01 18 00 00 ..T...eZ........
00 00 02 06 67 86 20 14 - 0C 0A 01 18 00 00 00 89 ....g...........
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

8:42:25 AM #24 SPTI -1066 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
Buffer x0a4b0000: Len x648

8:42:25 AM #25 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: Yes

8:42:25 AM #26 Text 0 File ThreadedTransfer.cpp, Line 268
Pipe memory size 83836800

8:43:29 AM #27 Phase 40 File dlgbrnst.cpp, Line 1437
Aborted by user

8:55:46 AM #28 SPTI -500 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x00) WinError(1117) NeroError(-500)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x190b0040: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

8:55:46 AM #29 SPTI -600 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x00) WinError(55) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x0a518b80: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

8:55:46 AM #30 CDR -600 File Writer.cpp, Line 306
Device not available
E: HL-DT-ST DVD+-RW GSA-H31N

8:57:22 AM #31 Text 0 File DVDPlusRW.cpp, Line 935
EndDAO: Last written address 0

8:57:22 AM #32 CDR -600 File WriterStatus.cpp, Line 162
Device not available
E: HL-DT-ST DVD+-RW GSA-H31N

8:57:22 AM #33 TRANSFER -24 File WriterStatus.cpp, Line 162
Could not perform end of Disc-at-once

8:57:23 AM #34 Phase 39 File dlgbrnst.cpp, Line 1764
Burn process aborted


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

BC AdBot (Login to Remove)

 


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#2 FireKracker

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Posted 25 June 2008 - 05:34 AM

First of all I'd uninstall Nero then reinstall and try again, see if that works.
If all else fails, hit the reset button.
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#3 aussiegirl

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Posted 25 June 2008 - 04:36 PM

i have done that and ive tried different software it all does the same thing.
i can here drive starting then it stops.i can burn music with window media with no problem.

#4 FireKracker

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Posted 26 June 2008 - 04:48 AM

Have you tried writing to different media (dvd's)? Alternatively, the 'dvd file' that your trying to burn have you created it or have you downloaded it from the net? Is the 'dvd file' a video file or data file?

Also just out interest is this computer used for games? If so what games are installed, seems an odd question but I'll explain when you reply back.
If all else fails, hit the reset button.
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