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Hijack This Log


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16 replies to this topic

#1 Dirk McQuickly

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Posted 23 June 2008 - 11:33 AM

Could someone be so kind to take a look at this log and identify any problems I may have.

I have not been able to play video from the many video sites like YouTube or Bombay TV, or music from imeem. I suspect malware or some other malicious change in my system that my virus software isn't picking up.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:00 AM, on 6/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\Config\csrss.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Mozilla Firefox 3 Beta 5\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Config\csrss.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1192243466750
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 4002 bytes

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#2 Carolyn

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Posted 24 June 2008 - 03:08 PM

Hello and Welcome to the forums!

My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please reply to this thread, do not start another.
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

As I am still in training, everything that I post to you must be checked by one of the teachers. Thus, there may be a bit of a delay between posts, but it shouldn't be too long.

If you follow these instructions, everything should go smoothly.

we are currently looking at your log now and will be back as soon as possible with your instructions.
while you are waiting one other thing that can be of good use is an uninstall list so please do the following

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.
Member of ASAP (Alliance of Security Analysis Professionals)
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#3 Dirk McQuickly

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Posted 24 June 2008 - 11:06 PM

Carolyn,

Thanks for replying. For a while I didn't think I would get a response.

Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Flash Player Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Photoshop CS3
Adobe Reader 7.0.9
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Apple Mobile Device Support
Apple Software Update
Azureus Vuze
Bonjour
Comcast High-Speed Internet Install Wizard
CuteFTP 8 Home
Easy CD & DVD Creator 6
Freez FLV to AVI/MPEG/WMV Converter
GIMP 2.4.5
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
Index.dat Analyzer v2.0
Intel® Graphics Media Accelerator Driver
iTunes
Java™ 6 Update 6
Marvell Miniport Driver
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Picture It! Photo Premium 9
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Word 2002
Microsoft Works
Microsoft Works 2004 Setup Launcher
Mozilla Firefox (3.0)
Mozilla Firefox (3.0b4)
MSXML 4.0 SP2 (KB936181)
Nero 7 Essentials
neroxml
Network Probe 2.0
Opera 9.24
PDF Settings
Philips Intelligent Agent
QuickTime
Realtek High Definition Audio Driver
Safari
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
TBS WMP Plug-in
Trend Micro PC-cillin Internet Security 2007
Trend Micro PC-cillin Internet Security 2007
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver

#4 Carolyn

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Posted 25 June 2008 - 05:25 AM

Hello,

Please download Malwarebytes' Anti-Malware and save it to a convenient location.
  • Double click on mbam-setup.exe to install it.
  • Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
    • Update Malwarebytes' Anti-Malware
      Launch Malwarebytes' Anti-Malware
  • Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
  • Select the Scanner tab. Click on Perform full scan, then click on Scan.
  • Leave the default options as it is and click on Start Scan.
  • When done, you will be prompted. Click OK, then click on Show Results.
  • Checked (ticked) all items and click on Remove Selected.
  • After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.
Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your reply.
Please post the Malwarebytes' Anti-Malware log along with the contents of main.txt and extra.txt.
Member of ASAP (Alliance of Security Analysis Professionals)
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#5 Dirk McQuickly

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Posted 25 June 2008 - 06:03 PM

Here are the logs.

Deckard's System Scanner v20071014.68
Run by jaime on 2008-06-25 16:47:12
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
79: 2008-06-25 22:47:17 UTC - RP229 - Deckard's System Scanner Restore Point
78: 2008-06-25 00:54:52 UTC - RP228 - System Checkpoint
77: 2008-06-23 18:04:46 UTC - RP227 - Installed Java™ 6 Update 6
76: 2008-06-23 18:01:10 UTC - RP226 - Removed Java™ 6 Update 5
75: 2008-06-23 18:00:10 UTC - RP225 - Removed Java™ 6 Update 3


-- First Restore Point --
1: 2008-03-28 16:02:32 UTC - RP151 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as jaime.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:48:03 PM, on 6/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\jaime\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\jaime.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: Shell=Explorer.exe
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 3766 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20080621-171033-104 O4 - HKCU\..\Run: [Windows Updates] c:\windows\system\Update.exe
backup-20080621-171033-151 O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
backup-20080621-171033-264 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
backup-20080621-171033-294 O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
backup-20080621-171033-346 O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
backup-20080621-171033-414 O4 - HKLM\..\Run: [Windows Updates] c:\windows\system\Update.exe
backup-20080621-171033-437 O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
backup-20080621-171033-469 O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
backup-20080621-171033-586 O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
backup-20080621-171033-621 O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
backup-20080621-171033-647 O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
backup-20080621-171033-660 O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
backup-20080621-171033-666 O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
backup-20080621-171033-674 O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
backup-20080621-171033-736 O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
backup-20080621-171033-818 O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
backup-20080621-171033-832 O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
backup-20080621-171033-844 O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
backup-20080621-171033-865 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
backup-20080621-171033-897 O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
backup-20080621-171033-935 O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
backup-20080624-130917-171 O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
backup-20080624-130917-433 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
backup-20080624-130917-647 O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
backup-20080624-130917-715 O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
backup-20080624-130917-985 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1192243466750
backup-20080624-130917-993 O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

-- File Associations -----------------------------------------------------------

.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R2 NetProbe (NetProbe Packet Driver) - c:\windows\system32\drivers\netprobe.sys


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Inc.; Bonjour>

S3 NBService - c:\program files\nero\nero 7\nero backitup\nbservice.exe
S4 FLEXnet Licensing Service - "c:\program files\common files\macrovision shared\flexnet publisher\fnplicensingservice.exe" <Not Verified; Macrovision Europe Ltd.; FLEXnet Publisher (32 bit)>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Device ID: ACPI\PNP0303\4&1400782C&0
Manufacturer: (Standard keyboards)
Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PNP Device ID: ACPI\PNP0303\4&1400782C&0
Service: i8042prt

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_82771043&REV_02\3&11583659&0&FB
Manufacturer:
Name: SM Bus Controller
PNP Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_82771043&REV_02\3&11583659&0&FB
Service:


-- Scheduled Tasks -------------------------------------------------------------

2008-06-23 12:30:02 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-05-25 and 2008-06-25 -----------------------------

2008-06-25 15:58:45 0 d-------- C:\Documents and Settings\jaime\Application Data\Malwarebytes
2008-06-25 15:58:40 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-25 15:58:40 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-23 12:04:51 0 d-------- C:\Program Files\Common Files\Java
2008-06-21 16:33:32 0 d-------- C:\Program Files\Index.dat Analyzer
2008-06-17 18:44:17 0 d-------- C:\Program Files\MSXML 4.0
2008-06-16 16:45:51 0 d-------- C:\Documents and Settings\All Users\Application Data\Philips Intelligent Agent
2008-06-16 16:43:05 0 d-------- C:\Program Files\Philips
2008-06-16 16:40:44 0 d-------- C:\Documents and Settings\jaime\Application Data\Ahead
2008-06-16 16:40:17 0 d-------- C:\Documents and Settings\All Users\Application Data\Ahead
2008-06-16 16:36:10 0 d-------- C:\Program Files\Nero
2008-06-16 16:36:10 0 d-------- C:\Program Files\Common Files\Ahead
2008-06-16 16:36:10 0 d-------- C:\Documents and Settings\All Users\Application Data\Nero
2008-06-14 16:50:23 0 d-------- C:\Program Files\Network Probe 2
2008-06-12 19:30:19 46 --a------ C:\WINDOWS\system32\DonationCoder_urlsnooper_InstallInfo.dat
2008-06-12 19:29:25 0 d-------- C:\Program Files\URLSnooper2
2008-06-10 14:08:47 0 d-------- C:\Documents and Settings\jaime\Application Data\GlobalSCAPE
2008-06-10 14:08:47 0 d-------- C:\Documents and Settings\All Users\Application Data\GlobalSCAPE
2008-06-10 14:07:27 0 d-------- C:\Program Files\GlobalSCAPE
2008-06-07 23:09:29 0 d-------- C:\Program Files\Apple Software Update


-- Find3M Report ---------------------------------------------------------------

2008-06-25 16:42:16 0 d-------- C:\Program Files\Mozilla Firefox 3 Beta 5
2008-06-24 14:19:57 0 d-------- C:\Documents and Settings\jaime\Application Data\Azureus
2008-06-24 04:34:00 0 d-------- C:\Program Files\Azureus
2008-06-23 12:06:51 0 d-------- C:\Program Files\Java
2008-06-23 12:04:51 0 d-------- C:\Program Files\Common Files
2008-06-21 16:43:44 0 d-------- C:\Program Files\Trend Micro
2008-06-10 14:07:27 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-06-07 15:27:41 0 d-------- C:\Documents and Settings\jaime\Application Data\Orbit
2008-05-10 20:37:03 0 d-------- C:\Documents and Settings\jaime\Application Data\AdobeUM
2008-05-06 20:20:54 0 d-------- C:\Documents and Settings\jaime\Application Data\Roxio
2008-04-26 13:17:55 0 d-------- C:\Documents and Settings\jaime\Application Data\Adobe
2008-04-12 12:42:55 622592 --a------ C:\update.exe <Not Verified; ; update>


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [04/19/2007 11:57 PM]
"Persistence"="C:\WINDOWS\system32\igfxpers.exe" [04/19/2007 11:57 PM]
"RTHDCPL"="RTHDCPL.EXE" [01/30/2007 04:54 AM C:\WINDOWS\RTHDCPL.exe]
"SkyTel"="SkyTel.EXE" [05/16/2006 04:04 AM C:\WINDOWS\SkyTel.exe]
"Alcmtr"="ALCMTR.EXE" [05/03/2005 04:43 AM C:\WINDOWS\Alcmtr.exe]
"itype"="C:\Program Files\Microsoft IntelliType Pro\itype.exe" [07/07/2006 05:14 PM]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\ipoint.exe" [07/07/2006 05:15 PM]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [06/07/2003 05:32 AM]
"NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [03/01/2007 03:57 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [03/25/2008 04:28 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 10:24 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"Shell"="Explorer.exe "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,




-- End of Deckard's System Scanner: finished at 2008-06-25 16:48:36 ------------



Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Core™2 Duo CPU E4500 @ 2.20GHz
CPU 1: Intel® Core™2 Duo CPU E4500 @ 2.20GHz
Percentage of Memory in Use: 30%
Physical Memory (total/avail): 2038.04 MiB / 1421.98 MiB
Pagefile Memory (total/avail): 3931.18 MiB / 3483.2 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1939.7 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 74.5 GiB total, 47.55 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD800JD-75MSA3 - 74.5 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 74.5 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.

FW: Trend Micro PC-cillin Internet Security (Firewall) v15 (Trend Micro, Inc.)
AV: Trend Micro PC-cillin Internet Security 2007 v15.30.1132 (Trend Micro, Inc.)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\jaime\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=SERVANT
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\jaime
LOGONSERVER=\\SERVANT
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 13, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f0d
ProgramFiles=C:\Program Files
PROMPT=$P$G
PS5ROOT=C:\Program Files\Roxio\Easy CD Creator 6\PhotoSuite\
QTJAVA=C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\jaime\LOCALS~1\Temp
TMP=C:\DOCUME~1\jaime\LOCALS~1\Temp
USERDOMAIN=SERVANT
USERNAME=jaime
USERPROFILE=C:\Documents and Settings\jaime
windir=C:\WINDOWS
__COMPAT_LAYER=EnableNXShowUI


-- User Profiles ---------------------------------------------------------------

jaime (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Nero\Nero 7\\nero\uninstall\UNNERO.exe /UNINSTALL
--> C:\WINDOWS\UNNeroBackItUp.exe /UNINSTALL
--> C:\WINDOWS\UNNeroMediaHome.exe /UNINSTALL
--> C:\WINDOWS\UNNeroShowTime.exe /UNINSTALL
--> C:\WINDOWS\UNNeroVision.exe /UNINSTALL
--> C:\WINDOWS\UNRecode.exe /UNINSTALL
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Anchor Service CS3 --> MsiExec.exe /I{90176341-0A8B-4CCC-A78D-F862228A6B95}
Adobe Asset Services CS3 --> MsiExec.exe /I{6FF5DD7A-FE28-4439-B8CF-1E9AF4EA0A61}
Adobe Bridge CS3 --> MsiExec.exe /I{9C9824D9-9000-4373-A6A5-D0E5D4831394}
Adobe Bridge Start Meeting --> MsiExec.exe /I{08B32819-6EEF-4057-AEDA-5AB681A36A23}
Adobe Camera Raw 4.0 --> MsiExec.exe /I{B3BF6689-A81D-40D8-9A86-4AC4ACD9FC1C}
Adobe CMaps --> MsiExec.exe /I{A2B242BD-FF8D-4840-9DAA-9170EABEC59C}
Adobe Color - Photoshop Specific --> MsiExec.exe /I{A2D81E70-2A98-4A08-A628-94388B063C5E}
Adobe Color Common Settings --> C:\Program Files\Common Files\Adobe\Installers\6c8e2cb4fd241c55406016127a6ab2e\Setup.exe
Adobe Color Common Settings --> MsiExec.exe /I{6D4AC5A4-4CF9-4F90-8111-B9B53CE257BF}
Adobe Color EU Extra Settings --> MsiExec.exe /I{51846830-E7B2-4218-8968-B77F0FF475B8}
Adobe Color JA Extra Settings --> MsiExec.exe /I{DD7DB3C5-6FA3-4FA3-8A71-C2F2940EB029}
Adobe Color NA Recommended Settings --> MsiExec.exe /I{95655ED4-7CA5-46DF-907F-7144877A32E5}
Adobe Default Language CS3 --> MsiExec.exe /I{B9B35331-B7E4-4E5C-BF4C-7BC87856124D}
Adobe Device Central CS3 --> MsiExec.exe /I{8D2BA474-F406-4710-9AE4-D4F22D21F0DD}
Adobe ExtendScript Toolkit 2 --> C:\Program Files\Common Files\Adobe\Installers\3e054d2218e7aa282c2369d939e58ff\Setup.exe
Adobe ExtendScript Toolkit 2 --> MsiExec.exe /I{24D7346D-D4B4-45E8-98EA-75EC14B42DD8}
Adobe Flash Player Plugin --> C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Fonts All --> MsiExec.exe /I{6ABE0BEE-D572-4FE8-B434-9E72A289431B}
Adobe Help Viewer CS3 --> MsiExec.exe /I{04AF207D-9A77-465A-8B76-991F6AB66245}
Adobe Linguistics CS3 --> MsiExec.exe /I{54793AA1-5001-42F4-ABB6-C364617C6078}
Adobe PDF Library Files --> MsiExec.exe /I{D2559B88-CC9D-4B48-81BB-F492BAA9C48C}
Adobe Photoshop CS3 --> C:\Program Files\Common Files\Adobe\Installers\2ac78060bc5856b0c1cf873bb919b58\Setup.exe
Adobe Photoshop CS3 --> MsiExec.exe /I{0046FA01-C5B9-4985-BACB-398DC480FC05}
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
Adobe Setup --> MsiExec.exe /I{64C1FA9A-FA94-4B6E-B3E4-8573738E4AD1}
Adobe Setup --> MsiExec.exe /I{B3C02EC1-A7B0-4987-9A43-8789426AAA7D}
Adobe Setup --> MsiExec.exe /I{D1BB4446-AE9C-4256-9A7F-4D46604D2462}
Adobe Stock Photos CS3 --> MsiExec.exe /I{29E5EA97-5F74-4A57-B8B2-D4F169117183}
Adobe Type Support --> MsiExec.exe /I{8E6808E2-613D-4FCD-81A2-6C8FA8E03312}
Adobe Update Manager CS3 --> MsiExec.exe /I{E69AE897-9E0B-485C-8552-7841F48D42D8}
Adobe Version Cue CS3 Client --> MsiExec.exe /I{D0DFF92A-492E-4C40-B862-A74A173C25C5}
Adobe WinSoft Linguistics Plugin --> MsiExec.exe /I{184CE391-7E0E-4C63-9935-D7A10EDFD3C6}
Adobe XMP Panels CS3 --> MsiExec.exe /I{802771A9-A856-4A41-ACF7-1450E523C923}
Apple Mobile Device Support --> MsiExec.exe /I{D8AB8F0C-CEEB-4A29-8EF5-219B064813F4}
Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F}
Azureus Vuze --> C:\Program Files\Azureus\uninstall.exe
Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
Comcast High-Speed Internet Install Wizard --> C:\Program Files\support.com\uninstall\chsi_uninstaller.exe
CuteFTP 8 Home --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{949DBB22-2FB7-4DE1-804C-23D495A988D8}\Setup.exe" -l0x9
Easy CD & DVD Creator 6 --> MsiExec.exe /I{644F9DBE-CEDB-45AF-ACB8-E26692B74F62}
Freez FLV to AVI/MPEG/WMV Converter --> "C:\Program Files\Smallvideosoft\Freez FLV to AVI MPEG WMV Converter\unins000.exe"
GIMP 2.4.5 --> "C:\Program Files\GIMP-2.0\setup\unins000.exe"
High Definition Audio Driver Package - KB888111 --> "C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Index.dat Analyzer v2.0 --> "C:\Program Files\Index.dat Analyzer\unins000.exe"
Intel® Graphics Media Accelerator Driver --> C:\WINDOWS\system32\igxpun.exe -uninstall
iTunes --> MsiExec.exe /I{B85C4D19-6CEB-48CF-BD98-C887AC8C6F94}
Java™ 6 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160060}
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Marvell Miniport Driver --> MsiExec.exe /X{C950420B-4182-49EA-850A-A6A2ABF06C6B}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Picture It! Photo Premium 9 --> C:\WINDOWS\system32\msiexec.exe /i {DBA8B9E1-C6FF-4624-9598-73D3B41A0903}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Word 2002 --> MsiExec.exe /I{911B0409-6000-11D3-8CFE-0050048383C9}
Microsoft Works --> MsiExec.exe /I{B9966F27-9678-4620-9579-925E3084647E}
Microsoft Works 2004 Setup Launcher --> C:\Program Files\Microsoft Works Suite 2004\Setup\Launcher.exe /ARP D:\
Mozilla Firefox (3.0) --> C:\Program Files\Mozilla Firefox 3 Beta 5\uninstall\helper.exe
Mozilla Firefox (3.0b4) --> C:\Program Files\Mozilla Firefox 3 Beta 4\uninstall\helper.exe
Nero 7 Essentials --> MsiExec.exe /X{46532C8D-D707-4D35-B1C1-04811B8F1033}
neroxml --> MsiExec.exe /I{56C049BE-79E9-4502-BEA7-9754A3E60F9B}
Network Probe 2.0 --> MsiExec.exe /X{D9231A5F-36E8-41B6-91DB-3113F7AACCDB}
Opera 9.24 --> MsiExec.exe /X{16913489-B5E3-403E-AFD3-2B19BBE464D4}
PDF Settings --> MsiExec.exe /I{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}
Philips Intelligent Agent --> "C:\Program Files\Philips\Intelligent Agent\Uninst\unins000.exe"
QuickTime --> MsiExec.exe /I{6EC874C2-F950-4B7E-A5B7-B1066D6B74AA}
Realtek High Definition Audio Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\setup.exe" -l0x9 -removeonly
Safari --> MsiExec.exe /X{0AFC9710-5DD6-4C6A-BA52-91AE992B2C9D}
TBS WMP Plug-in --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{4CE88F4D-B74E-4F92-9DA4-ECEB60ED362A}
Trend Micro PC-cillin Internet Security 2007 --> C:\PROGRA~1\TRENDM~1\INTERN~1\remove.exe
Trend Micro PC-cillin Internet Security 2007 --> MsiExec.exe /X{BB4B6355-D38A-492C-873B-A1B2CF6C3832}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type2352 / Error
Event Submitted/Written: 05/30/2008 06:07:52 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application DrgToDsc.exe, version 6.0.0.171, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type2275 / Warning
Event Submitted/Written: 05/27/2008 04:05:06 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type19681 / Warning
Event Submitted/Written: 06/24/2008 02:19:53 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type19680 / Warning
Event Submitted/Written: 06/24/2008 01:59:44 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type19652 / Error
Event Submitted/Written: 06/24/2008 00:00:32 PM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.0.2 for the Network Card with network address 001D600DADA0 has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type19628 / Warning
Event Submitted/Written: 06/24/2008 05:29:18 AM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type19627 / Warning
Event Submitted/Written: 06/24/2008 05:18:58 AM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.



-- End of Deckard's System Scanner: finished at 2008-06-25 16:48:36 ------------


Malwarebytes' Anti-Malware 1.18
Database version: 892

4:38:53 PM 6/25/2008
mbam-log-6-25-2008 (16-38-53).txt

Scan type: Full Scan (C:\|)
Objects scanned: 97629
Time elapsed: 27 minute(s), 34 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
C:\WINDOWS\Config\csrss.exe (Trojan.Downloader) -> Failed to unload process.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\OLE\DRam prosessor (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Trojan.Downloader) -> Data: c:\windows\config\csrss.exe -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system\Update.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Config\csrss.exe (Trojan.Downloader) -> Delete on reboot.

__________________________________

Carolyn,

Is it possible to know where these trojan horses came from?

#6 Carolyn

Carolyn

    Bleepin' kitten


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  • Local time:08:21 AM

Posted 26 June 2008 - 09:56 AM

Hello,

Carolyn,

Is it possible to know where these trojan horses came from?


I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Azureus Vuze

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. This practice may be the source of your current malware infestation.

I'd like you to read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

References for the risk of these programs can be found in these links: http://www.microsoft.com/windows/ie/commun...protection.mspx
http://www.techweb.com/wire/160500554
http://www.internetworldstats.com/articles/art053.htm


I hate to give you bad news but one or more of the identified infections is a backdoor trojan.

Backdoor Trojans are the most dangerous and most widespread type of Trojan. Backdoor Trojans provide the author or "master" of the Trojan with remote "administration" of victim machines. Unlike legitimate remote administration utilities, they install, launch and run invisibly, without the consent or knowledge of the user. Once installed, backdoor Trojans can be instructed to send, receive, execute and delete files, harvest confidential data from the computer, log activity on the computer and more.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
In addition to the backdoor Trojan that has been identified, your computer is afflicted with multiple other infections. Although we can make an attempt to clean this machine, we cannot guarantee that it will be secure afterwards. Your best and safest course of action is a reformat and reinstallation of the Windows operating system.

If you do decide to attempt cleaning rather than a reformat, do understand that although we may be able to remove all known visible malware, we cannot guarantee that unknown and unseen malware will have been removed, nor will your system be restored to its pre-infection state. We cannot remedy unknown changes the malware may likely have made in order to allow itself access, nor can we repair the damages it may possibly have caused to vital system files.

Please note that even if we should be successful in removing these infections from your system, it is quite possible that the changes made to the system by the malware may impact negatively on your computer during the removal process. In short, your system may never regain its former stability or its full functionality without a reformat.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

Should you have any questions, please feel free to ask.
Please let us know what you have decided to do in your next post.
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#7 Dirk McQuickly

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Posted 26 June 2008 - 05:03 PM

Carolyn,

I cannot afford to have this thing not destroyed and have elected to reformat and reinstall.

I will drop you a line once I'm back online.

Thanks for identifying the problem. As you can surmise I am quite bummed right now. See you in a day or two.

#8 Carolyn

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Posted 27 June 2008 - 11:02 AM

Hello Dirk,

I respect your decision to format and reinstall. That is what I would do.

Formatting your hard drive and reinstalling Windows are fairly involved processes. You might do well to post requesting assistance from this bleepingcomputer.com forum Windows XP Home and Professional
The helpers there are well equipped to guide you through the format and installation processes. They may also be able to assist you with backing up data before you format your hard drive.

Here is a link with information that will be helpful: Reformatting Windows by wng_z3r0

Here are some important points to keep in mind before you begin this process:

Some Re-installation Notes (taken from When should I re-format? How should I reinstall?)


* Be sure to back-up all data before re-formatting the computer's hard drive. This includes address books, documents, music, settings, saved games, and anything else not obsolete.

The re-format process will wipe the computer's hard drive clean, destroying all data and programs.

* PCs are made so they can be reformatted. But sometimes, especially with major brand-name computers, there are special procedures that require reading the manual, visiting the manufacturer's website, or, if the manufacturer has gone out of business, searching on http://www.google.com.

Some computers have the BIOS or re-installation software in small partitions on the hard drive.

- Do not re-partition the hard drive without carefully consulting the maker's manual and website.
- Check on the use of any partition, other than C:, before re-formatting it.

* Some computers require special drivers which are downloadable from the computer manufacturer's or vendor's website or device manufacturer's website. Use an uninfected computer to download these files to diskettes or a CD, and print out the installation instructions, in advance.

* Gather together the CDs, diskettes, and Internet addresses required to re-install the software.

* Since you should avoid searching the web until your computer is fully secured, it is a good idea to download any programs you will need to secure your computer prior to re-formatting. Use an uninfected computer to do this.

* Physically unplug the computer from the Internet before re-formatting.

* Leave the computer physically disconnected (unplugged) from the Internet until it is protected by a firewall (ICF, an NAT router, or other hardware or software firewall).

If the computer has a wireless card, remove or shield the card so that the computer cannot connect to any access points.)

* An unpatched computer without proper firewall protection can be infected within seconds of being connected to the Internet.

The computer must be protected by a hardware firewall, NAT router, or a software firewall before plugging it back in to the internet or you can be infected in a few seconds.

* When installing from a Windows XP SP2 CD, the installation will default to having the Windows XP SP2 Firewall activated, so the hazard is greatly reduced. With earlier service packs of Windows XP and earlier versions of Windows, you must manually turn on a firewall.



After your computer is back up and running with all of the Service Packs and Updates installed, here are some steps that can help you to keep your computer safe from malware:
  • Turn System Restore on
  • On the Desktop, right click on the My Computer icon.
  • Click Properties.
  • Click the System Restore tab.
  • Uncheck *Turn off System Restore*.
  • Click Apply, and then click OK.
Note: only do this once,and not on a regular basis
  • Set correct settings for files
    • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
    • Under Hidden files and folders if necessary select Do not show hidden files and folders.
    • If unchecked please check Hide protected operating system files (Recommended)
    • If necessary check Display content of system folders
    • If necessary Uncheck Hide file extensions for known file types.
    • Click OK
  • Make sure that you keep your antivirus updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.

  • Install and use a firewall with outbound protection
    The Windows firewall only monitors incoming traffic, NOT outgoing. Using a software firewall in its default configuration to replace the Windows firewall greatly reduces the risk of your computer being hacked. Make sure your firewall is always enabled while your computer is connected to the internet.
    Note: You should only have one firewall installed at a time. Having more than one firewall installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.

  • Security Updates for Windows, Internet Explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
    Note: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.

  • Update Non-Microsoft Programs
    Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.

  • Make Internet Explorer More Secure
    Upgrade to Internet Explorer 7, then please read and follow the recommendations at this SITE
Recommended Programs

I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

  • WinPatrol
    As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.

  • SpywareBlaster
    SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.

  • Malwarebytes' Anti-Malware
    Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. You can find a tutorial HERE.

  • Hosts File
    For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.

    Be sure to disable the service "DNS Client" FIRST to allow the use of large HOSTS files without slowdowns.
    If this isn't done first, the next reboot may take a VERY LONG TIME.
    This is how to do it. First be sure you are signed in as a user with administrative privileges:

    Stop and Disable the DNS Client Service
    Go to Start, Run and type Services.msc and click OK.
    Under the Extended Tab, Scroll down and find this service.
    DNS Client
    Right-Click on the DNS Client Service. Choose Properties
    Select the General tab. Click on the Stop button.
    Click the Arrow-down tab on the right-hand side at the Start-up Type box.
    From the drop-down menu, click on Manual
    Click the Apply tab, then click OK



  • Use an alternative Internet Browser
    Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
    Firefox
    Opera
Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place
Member of ASAP (Alliance of Security Analysis Professionals)
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#9 Dirk McQuickly

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Posted 30 June 2008 - 06:57 PM

Carolyn,

Thanks again for all our help. I rebuilt my box and have run hijack this again. If you're not too busy could we look once again at my PC?
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:55:59 PM, on 6/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1214864729651
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1214864719907
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 3343 bytes

#10 Carolyn

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Posted 30 June 2008 - 07:23 PM

I rebuilt my box and have run hijack this again. If you're not too busy could we look once again at my PC?



I'll be happy to take another look.... first thing in the morning :)

:thumbsup:
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#11 Dirk McQuickly

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Posted 30 June 2008 - 07:41 PM

Carolyn

Thanks again. BTW I really do appreciate this site and especially you. If you have a paypal account I would like to send a more tangible semblance of that appreciation.

James

(Dirk is not my real name - of course you knew that)

#12 Carolyn

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Posted 01 July 2008 - 03:02 PM

Hello James,

If you have a paypal account I would like to send a more tangible semblance of that appreciation.


Thank you James, that is very kind and generous of you. As a volunteer, I am not able to accept your offer. However, if you would like to make a contribution, perhaps you would consider donating to Malware Removal University. That is where I received my training. But, as always, donations are not required.


Your most recent HijackThis log looks fine. Have you reinstalled all of the programs you use along with any data that you had backed up prior to doing the format and reinstall?

If you have not done so yet, finish reinstalling programs and restoring your data. I would like to make certain that there are no infections waiting in the shadows.

After you finishing restoring everything to your computer, please do the following:

Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

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#13 Dirk McQuickly

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Posted 02 July 2008 - 05:48 PM

Hi Carolyn,

Here is the scan file. Looks good.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, July 2, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, July 02, 2008 23:37:30
Records in database: 908654
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\

Scan statistics:
Files scanned: 20193
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 00:09:21

No malware has been detected. The scan area is clean.

The selected area was scanned.

#14 Dirk McQuickly

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Posted 02 July 2008 - 09:33 PM

Carolyn,

Is there a way to tell whether someone might be blocking or disallowing me from accessing YouTube? It still doesn't work for me even after a reformat and rebuild.

I used to belong to a highly visible and popular blog and was a long time and prolific poster there. I have seen firsthand the administrator there redirect links and do malicious things with their knowledge of how things work across the net.

I went, just this afternoon, to an oft used email account of mine and when I attempted to read the contents of the emails I was redirected to a website that never loaded.

Even though all things are working fine so far, and I have no instances of infection, this dilemma that brought me here still remains.

My initial concern was.. "I have not been able to play video from the many video sites like YouTube or Bombay TV, or music from imeem. I suspect malware or some other malicious change in my system that my virus software isn't picking up."

#15 Carolyn

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Posted 04 July 2008 - 08:55 AM

Hi James,

There is no sign of malware on your computer at this time. I have to say that the problems you are describing are not malware related.
As such, I recommend that you post for assistance in the Web Browsing/Email and Other Internet Applications forum.
The helpers there are better equipped to sort this out with you. I do not have the expertise required to be of further help with these issues.

Also, be sure to let the helper in that forum know that your computer should be free of malware.


This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are

Your log now appears to be clean. Congratulations!

Please delete Deckard's System Scanner (dss.exe) from your desktop.


Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints. You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint.


General Security and Computer Health
Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.
  • Set correct settings for files
    • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
    • Under Hidden files and folders if necessary select Do not show hidden files and folders.
    • If unchecked please check Hide protected operating system files (Recommended)
    • If necessary check Display content of system folders
    • If necessary Uncheck Hide file extensions for known file types.
    • Click OK
  • Make sure that you keep your antivirus updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.

  • Install and use a firewall with outbound protection
    The Windows firewall only monitors incoming traffic, NOT outgoing. Using a software firewall in its default configuration to replace the Windows firewall greatly reduces the risk of your computer being hacked. Make sure your firewall is always enabled while your computer is connected to the internet.
    Note: You should only have one firewall installed at a time. Having more than one firewall installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.

  • Security Updates for Windows, Internet Explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
    Note: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.

  • Update Non-Microsoft Programs
    Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.

  • Make Internet Explorer More Secure
    You are using Internet Explorer v. 7. Therefore please read and follow the recommendations at this SITE

Recommended Programs

I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

  • WinPatrol
    As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.

  • SpywareBlaster
    SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.

  • Malwarebytes' Anti-Malware
    Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. You can find a tutorial HERE.

  • Hosts File
    For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.

    Be sure to disable the service "DNS Client" FIRST to allow the use of large HOSTS files without slowdowns.
    If this isn't done first, the next reboot may take a VERY LONG TIME.
    This is how to do it. First be sure you are signed in as a user with administrative privileges:

    Stop and Disable the DNS Client Service
    Go to Start, Run and type Services.msc and click OK.
    Under the Extended Tab, Scroll down and find this service.
    DNS Client
    Right-Click on the DNS Client Service. Choose Properties
    Select the General tab. Click on the Stop button.
    Click the Arrow-down tab on the right-hand side at the Start-up Type box.
    From the drop-down menu, click on Manual
    Click the Apply tab, then click OK


  • Use an alternative Internet Browser
    Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
    Firefox
    Opera
Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.
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