Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Virtool:winnt/mader.e


  • Please log in to reply
11 replies to this topic

#1 tailgatebouncer

tailgatebouncer

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:20653
  • Local time:11:25 AM

Posted 23 June 2008 - 10:48 AM

I have ran several spyware programs, Spybot,Adaware Windows live onecare, Zone Alarm and Trend Micro and can not get rid of the above listed virus. It says that it can not be quarrantined. Trend Micro deletes it and it comes back everytime I open Internet. It causes numerous pop-ups which cannot be stopped by pop up blockers and slows overall machine performance down considerably. I notice that generally whatever I am opening in explorer is what the pop up references.
Can someone give me instructions on how to rid my computer of this and what measures to put into place to keep it from happening again. I have read a lot of blogs and microsoft says there is nothing they can do.

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,593 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:25 AM

Posted 23 June 2008 - 11:34 AM

Did Trend Micro provide a specific file name associated with this malware threat and if so, where is it located (full file path) at on your system? If the scan saved a log file, it should show exactly what and where the malware was found so post that instead.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 tailgatebouncer

tailgatebouncer
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:20653
  • Local time:11:25 AM

Posted 23 June 2008 - 02:36 PM

Did Trend Micro provide a specific file name associated with this malware threat and if so, where is it located (full file path) at on your system? If the scan saved a log file, it should show exactly what and where the malware was found so post that instead.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.



Hey thanks for taking the time to help me. here is the log results from superantispyware that I ran. I do not have a log result from TrendMicro. Trend Micro does not pick up on this variant. Microsoft Live One Care list the virus as unable to quarrantine,


Virus Encyclopedia: VirTool:WinNT/Mader.E
Name: VirTool:WinNT/Mader.E
Type: Potentially Unwanted Software - AV
Threat: Low
What threat level means
This software threat is detected by the Microsoft antivirus engine. Technical details are not currently available for this threat.
On this page:
Threat overview
How do I know if my computer is infected?
Recovery Instructions
Preventing Infection
Technical information for more advanced users Virus search
Threat overview
Discovery date: 5/14/2008
Publish date: None
Affected operating systems: None
Affected software: None
Infection rating: Low
Damage rating: Low
Transmission rating: Low
Recovery difficulty: Easy
Minimum infection size: None
Maximum infection size: None
Aliases: None
Top of page
How do I know if my computer is infected?
None
Top of page
Recovery Instructions
None
Top of page
Preventing infection
None
Top of page
Technical information for more advanced users
None

Top of page

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/23/2008 at 03:25 PM

Application Version : 4.15.1000

Core Rules Database Version : 3488
Trace Rules Database Version: 1460

Scan type : Complete Scan
Total Scan Time : 00:21:28

Memory items scanned : 182
Memory threats detected : 0
Registry items scanned : 5127
Registry threats detected : 6
File items scanned : 50224
File threats detected : 2

Rootkit.TNCore-Variant/A
HKLM\System\ControlSet001\Services\cpqdap011
C:\WINDOWS\SYSTEM32\DRIVERS\CPQDAP011.SYS
HKLM\System\ControlSet001\Enum\Root\LEGACY_cpqdap011
HKLM\System\ControlSet002\Services\cpqdap011
HKLM\System\ControlSet002\Enum\Root\LEGACY_cpqdap011
HKLM\System\CurrentControlSet\Services\cpqdap011
HKLM\System\CurrentControlSet\Enum\Root\LEGACY_cpqdap011

RootKit.TnCore/Trace
C:\WINDOWS\system32\drivers\core.cache.dsk

Edited by tailgatebouncer, 23 June 2008 - 02:44 PM.


#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,593 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:25 AM

Posted 23 June 2008 - 02:46 PM

Usually this infection is seen with other malware so lets continue to check your system.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Instructions with screenshots if needed.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 tailgatebouncer

tailgatebouncer
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:20653
  • Local time:11:25 AM

Posted 23 June 2008 - 03:11 PM

This is what I get when scanning with MBAM.

alwarebytes' Anti-Malware 1.18
Database version: 883

4:10:22 PM 6/23/2008
mbam-log-6-23-2008 (16-10-22).txt

Scan type: Quick Scan
Objects scanned: 38894
Time elapsed: 3 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\ExTmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\IDE2 (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pinz1 (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)

#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,593 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:25 AM

Posted 23 June 2008 - 04:43 PM

How is your computer running now? Any more reports/signs of infection?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#7 tailgatebouncer

tailgatebouncer
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:20653
  • Local time:11:25 AM

Posted 25 June 2008 - 08:56 AM

It seems to be doing fine, however this microsoft live one care still leaves a message regarding the virtool/Mader has been detected but unable to quarrantine. This is after it runs a scan every night. I am going to ignore it beacause I do not have any popups or annoying behavior at this time. Thanks so much for your help. Any suggestions on what I should do to prevent any furture occurences.

#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,593 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:25 AM

Posted 25 June 2008 - 10:11 AM

this microsoft live one care still leaves a message regarding the virtool/Mader has been detected but unable to quarrantine

Whats the name of the file and location (full path) where its being detected?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#9 tailgatebouncer

tailgatebouncer
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:20653
  • Local time:11:25 AM

Posted 26 June 2008 - 03:14 PM

It did not give me an option and it has not come up at all today.

Thank you for you help.

#10 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,593 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:25 AM

Posted 26 June 2008 - 05:44 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Best Practices - Internet Safety for 2008".
• "Hardening Windows Security - Part 1 & Part 2".

• Avoid online gaming sites and peer-to-peer (P2P) or file sharing programs as they are a security risk which can make your system susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans target and spread across P2P files sharing networks and gaming sites. In some instances the infection may cause so much damage to your system that recovery is not possible and the only option is to wipe your drive, reformat and reinstall the OS. The best way to reduce the risk of infection is to avoid gaming sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#11 tailgatebouncer

tailgatebouncer
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:20653
  • Local time:11:25 AM

Posted 27 June 2008 - 06:54 AM

I have have just followed the steps for system restore, thanks again for you help. I will make sure to closely monitor my system.

#12 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,593 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:25 AM

Posted 27 June 2008 - 06:56 AM

You're welcome.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users