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External Dvd Burner - Not Recognized


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#1 jessa

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Posted 22 June 2008 - 06:39 PM

Hello,

I have a mad dog external dvd burner, with an old dell inspiron 600m with windows xp.
I've used it with no problems until now.
I plug the burner into the usb and my computer will beep that something has been connected.
But, the burner will not show up in 'my computer' or the device manager.
I use ICopyDVDs2 to burn dvds and it usually automatically detects the burner, but now it doesn't seem to know it's there.

I've tried turning the burner off and then on again - that used to help - not now.
I also tried restarting the computer with the burner plugged in and on.

I looked online for a manual, but I don't think mad dog has a website?

...

I did get the burner to work on my computer at work, but it makes my programs run slow - and the dvd decoders I use aren't working for the dvds I need to burn - dvd shrink and dvd43
So if you know of better ones I can download - please let me know.

Is there anything I can do to get my computer to use this burner again?

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#2 K()nT3nTs

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Posted 22 June 2008 - 07:24 PM

I read somewhere that mad dog external dvd burners are prone for this happening. You may be out of luck :thumbsup:

Edited by K()nT3nTs, 22 June 2008 - 07:25 PM.


#3 dc3

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Posted 23 June 2008 - 01:31 AM

Will the USB port recognize any other device?

Have you tried a different port?

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#4 jessa

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Posted 23 June 2008 - 09:18 AM

To K()nT3nTs -- and I thought it was my computer all this time... I should give the old girl more credit. I will keep trying though ;)

To dc3 -- The usb will recognize my mouse, printer, and ipod in either port, and I've tried connecting the burner to each one and restarting the computer.

btw I have it connected to my computer at work and it the computer will recognize it - but ICopyDVDs2 will not, once it's ready to burn it says 'please insert a blank disc' --- it's in there!....

thanks y'all - Jessa

#5 DaChew

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Posted 23 June 2008 - 09:59 AM

http://support.microsoft.com/?scid=kb%3Ben...p;x=12&y=13

dvd43 is a very bad program, it was poorly written several years ago when it was abandoned

easycd/roxio/sonic and dell have also been messing up computers for several years where they lose the drive
Chewy

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