You should not be following specific instructions provided to someone else
especially if they were given in the HijackThis forum. Those instructions were given under the guidance of a trained staff expert to help fix that particular member's problems, NOT YOURS. Before taking any action, the helper must investigate the nature of the malware issues and then formulate a fix for the victim. Although your problem may be similar, the solution could be different based on the kind of hardware, software, system requirements, etc. and the presence of other malware. Using someone else's fix instructions could lead to disastrous problems with your operating system
. It's best that you tell us what specific issues YOU are having rather than point to someone else.
Please tell us what OS (Win 2K, XPsp1, XPsp2, Vista) you are using, what steps you have already taken and what log files you want examined.
Edited by quietman7, 21 June 2008 - 01:57 PM.