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Infected Need Help!


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#1 jhanzky

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Posted 20 June 2008 - 11:21 PM

Hi..
i have a problem here.. so here it is, i can't use my mozilla fire fox browser even if i uninstall and then install it again.. it won't display my requested pages..and i have some running process that are suspicious, i have 2 rundll32 running on my processes,, i don't know if they are the one responsible for my problem..

hoping for a reply.. thanks in advance!! :thumbsup:

Mod Edit: Topic moved from HijackThis Logs and Malware Removal to more appropriate forum~ TMacK

Edited by TMacK, 20 June 2008 - 11:47 PM.


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#2 jhanzky

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Posted 21 June 2008 - 06:58 AM

HI!!

im having problems with my mozilla firefox i think im infected.. right now im using IE7 and having problems with it too.. my mozilla doesn't display my requested pages .. and awhile ago even my IE7 doesnt display anything and even if i used ping it won't work.. i don't receive any replies.. then i used system restore from june 19.. and then my IE this time.. works .. but mozilla doesn't i think im infected what should i do? pls help!!..

hoping for reply.
thanks

Mod Edit: Merged Topic I'm Having Problems Need Help! ~TMacK

Edited by TMacK, 21 June 2008 - 11:11 AM.


#3 boopme

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Posted 21 June 2008 - 09:38 PM

What is your Operating system,antivirus and spyware tools.please??
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 jhanzky

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Posted 22 June 2008 - 09:13 PM

hi.. im sorry for the double post .. its because im having problems with IE7 i didn't notice that it posted the topic even though it did not display that i posted it.. so i post one topic again.. im sorry about that..

My Operating system is Windows Xp,im using Nod32 as my antivirus and antispyware..

#5 boopme

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Posted 22 June 2008 - 09:26 PM

It's Ok lets get a couple logs please.
After download and update of these apps below. Turnoff NOD and disconnect from the internet then run the tools ( reconnect both).

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

NEXT:
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 jhanzky

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Posted 23 June 2008 - 12:08 AM

hi again boopme.. thanks for the reply and instructions..

here i have done all of what you have instructed me.. now im currently using mozilla firefox, but the first time a boot it was not connecting to the internet. so i get into control panel then disabled then enabled my network connection kinda restarting it.. then my firefox was working .. so here are my log files..


Malwarebytes' Anti-Malware 1.18
Database version: 881

10:57:17 AM 6/23/2008
mbam-log-6-23-2008 (10-57-16).txt

Scan type: Quick Scan
Objects scanned: 42380
Time elapsed: 7 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 15
Registry Values Infected: 4
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 15

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\qoMgghEX.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\yrmhweug.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\rqRIyVpn.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53bda4a0-d454-42f3-8386-e8769e4f6479} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{53bda4a0-d454-42f3-8386-e8769e4f6479} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0f8f84cf-dcba-4426-ac18-30a8ab00c526} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0f8f84cf-dcba-4426-ac18-30a8ab00c526} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\rqriyvpn (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bho_adw.bhoad (Unknown.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bho_adw.bhoad.1 (Unknown.Malware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{9ca1536d-5689-40ca-b92a-f646301517d7} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{09dc28c6-bce2-42b1-b3ea-8ab82f0f3b0a} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tcpsr (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\d4b39f64 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{0f8f84cf-dcba-4426-ac18-30a8ab00c526} (Trojan.Vundo) -> Delete on reboot.
HKEY_CURRENT_USER\Software\Microsoft\OLE\DRam prosessor (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BMd780acf8 (Trojan.Agent) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\qomgghex -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\qomgghex -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\qoMgghEX.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\XEhggMoq.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\XEhggMoq.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yovhphgb.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bghphvoy.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yrmhweug.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\guewhmry.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rqRIyVpn.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\awtRkLCu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ddcBTMFv.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\msacm32.drv (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\unryrrel.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\chaki\Favorites\Online Security Test.url (Rogue.Link) -> Quarantined and deleted successfully.


//-------------------------------
SUPER ANTI SPYWARE LOG
//-------------------------------
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/23/2008 at 12:52 PM

Application Version : 4.15.1000

Core Rules Database Version : 3487
Trace Rules Database Version: 1478

Scan type : Complete Scan
Total Scan Time : 01:41:31

Memory items scanned : 173
Memory threats detected : 0
Registry items scanned : 7218
Registry threats detected : 0
File items scanned : 71818
File threats detected : 1

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\system@2o7[2].txt


//-----------------------------------------------------
after all of the instructions.. i scanned once again with malware bytes, and it did find another infections..
here is the other Log for the fresh scan of MALWARE BYTES
//-----------------------------------------------------

Malwarebytes' Anti-Malware 1.18
Database version: 881

1:08:27 PM 6/23/2008
mbam-log-6-23-2008 (13-08-27).txt

Scan type: Quick Scan
Objects scanned: 40877
Time elapsed: 7 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\qoMgghEX.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\XEhggMoq.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\msacm32.drv (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rqRIyVpn.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#7 boopme

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Posted 23 June 2008 - 11:11 PM

Hello please update and scan again with MBAM as the Vundo infection is stubborn. Post another log.
Tell us how the PC is now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 jhanzky

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Posted 24 June 2008 - 03:43 AM

hi...
here 's the log of the new scan..

Malwarebytes' Anti-Malware 1.18
Database version: 884

4:41:30 PM 6/24/2008
mbam-log-6-24-2008 (16-41-30).txt

Scan type: Quick Scan
Objects scanned: 41016
Time elapsed: 8 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\msacm32.drv (Trojan.Agent) -> Quarantined and deleted successfully.


uhmmm.. the PC is kinda going smoothly and i don't have any problems goin'.. but what i don't understand it still have the virus..

#9 quietman7

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Posted 24 June 2008 - 08:41 AM

...but what i don't understand it still have the virus..

Please clarify. Are you saying you are still infected?

If so, that contradicts the PC is kinda going smoothly and i don't have any problems.
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#10 jhanzky

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Posted 24 June 2008 - 08:49 AM

whOOw.. im sorry.. i mean.. even though malware bytes found 1 infections.. still my Pc is working smoothly.. that's what i'm saying.. xD.. im sorry

#11 quietman7

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Posted 24 June 2008 - 09:31 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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#12 jhanzky

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Posted 25 June 2008 - 09:19 AM

Yup.. done 'em all.. thanks a lot!!
i really love it here..
thanks thanks thanks a bunch!!!

:thumbsup: :flowers: :trumpet:

#13 quietman7

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Posted 25 June 2008 - 10:34 AM

You're welcome.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1 & Part 2".
"IE Recommended Minimal Security Settings".
"How to Set Security Options in the Firefox Browser".
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