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Not Sure What Infection Is Causing This Ptoblem ?


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3 replies to this topic

#1 Madforit

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Posted 20 June 2008 - 07:16 PM

I have recently started encountering a problem !

After being online for about 5 minutes i lose all HTTP connections, All other online connections continue to work fine, I have scanned for spyware and found nothing and also cleaned the registry.

If anyone could help me rectifty this problem it would be greatly appreciated.

Many Thanks

Steve

P.S.

bY other connections i mean HTTPS,TCP,UDP and all other apps like IM clients work fine, I just can't browse the web at all after 5mins activity.

I am using

Win XP SP 2

and a fairly new laptop that i am borrowing while mine is being fixed.

Please ask me if there is any other info that you might need to help you help me.

thanks againb


steve

Edited by Madforit, 20 June 2008 - 07:17 PM.


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#2 boopme

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Posted 20 June 2008 - 08:03 PM

Hello please run this

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 Madforit

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Posted 20 June 2008 - 08:25 PM

It's ok now thanks,

I just found the problem, the guy im borrowing this laptop from was using zonealarm but it had become corrupted or something like that.

It wasnt listed as running, But it was running invisibly somehow, so i just uninstalled it and everything is fine now.

Thanks anyway

steve

#4 boopme

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Posted 20 June 2008 - 08:39 PM

You're welcome
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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