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Stop Error

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#1 carta


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Posted 20 June 2008 - 11:41 AM

stop: 0x000000EA (0x816EC478,0x81727938,0xF9E67CB4,0x00000001) framebuf hi could someone please advise me on what this error code means .. thankyou

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#2 OldGrumpyBastard


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Posted 20 June 2008 - 12:00 PM

A self-help guide for diagnosing stop error codes:


Note you will have to download the De-bugging tool from MajorGeeks to accomplish this. The link is included in the references section.
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#3 garmanma


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Posted 20 June 2008 - 12:11 PM

If you can give a description of what you are doing when this occurs, that would also help
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#4 usasma


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Posted 21 June 2008 - 06:59 AM

Here's a description of the error message: http://aumha.org/a/stop.php#0xea

Most often this is the result of a corrupted video driver, so the first step would be to uninstall your current video drivers and install one that's freshly downloaded from the manufacturer of your video chipset (ATI, nVidia, Intel, etc).

After that it could be either a hardware problem (again most likely with the video card) or it could be something else. The third parameter of the error message (0xF9E67CB4) identifies the driver, but you'll need to analyze the memory dump (if available) to find out what driver it is.

The dump files are most often located in C:\Windows\Minidump. This is a hidden file, so you'll have to enable viewing hidden files/folders. Alternatively, you can search for files ending in .dmp or .mdmp (and search in hidden files) to locate the one that corresponds to this error message. Once you locate it, you can use this link to perform an analysis: http://forums.majorgeeks.com/showthread.php?t=35246

Post the results back here and we'll have a look at it to see if it tells us what's happening.

Edited by usasma, 21 June 2008 - 07:01 AM.
added stuff

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