Posted 20 June 2008 - 01:45 AM
I am trying to help my daughter-in-law remove Antispy Spider from her computer.
She had Windows XP Professional.
She tried following instructions on "How to remove AntiSpySpider and sockins32.dll (Removal Instructions) from your website. When she got to step 9, she got the following message:
Run-time error '26001':
Failed to delete registry key: '-2147483643' Section
System; key: 'Disable Registry Tools
Can anyone tell me what we need to do to get step 9 to work?
She has tried different ways of getting rid of the spyware by running Ad-Aware and AVG. Before she started the steps in your removal instructions, she had already deleted all the files listed in your step 12 except for c:\WINDOWS\system 32\sockins32.DLL, which she couldn't find. Also, she had already downloaded FixASS.reg and installed it to the Registry before she realized is should have been left on the desktop until step 10.
We are bumbling through this, so I hope someone can help.
Edit: Moved topic from XP to the more appropriate forum. ~ Animal