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Please Help, I Have A Stubborn Form Of Trojan Downloader-gen


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#1 cptnick

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Posted 19 June 2008 - 12:12 PM

I have put probably 20 hours into trying to fix my computer, trying to avoid reinstalling windows at this point. I have tried superantispyware, malwarebytes, combofix, avg, spybot, vundofix, and a couple others in various order a few times and the computer has gotten better, I can access the control panel, yet there is still something there because on the right side of the toolbar there is a yellow triangle with an exclamation point that keeps giving me a message that says my computer is infected with spyware. I attached the hijackthis log. Thank you, Mike

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#2 OldTimer

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Posted 19 June 2008 - 08:49 PM

Hello cptnick and welcome to BC. It looks like there was a very nasty variant of vundo. We can try to fix it but there will be some software reinstalls that will need to be done (like Kasperskey and SuperAntiSpyware - both have been infected). If you want to try it anyway then let's see what we can find. Follow the steps below in order:

Before running a new scan let's clean out the temporary folders.

Download ATF Cleaner to your Desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:
  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:
  • Click Opera at the top and choose Select All from the list.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Close ALL Internet browsers (very important).
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Now download OTScanIt from here or here to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • In the Drivers section click on Non-Microsoft.
  • Under Additional Scans click the checkboxes in front of the following items to select them:
    • Reg - BotCheck
      File - Additional Folder Scans
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Save the file to your desktop or other location where you can find it back.
Use the Add Reply button and attach the file in your next post (do not try to copy/paste it into the post).

Cheers.

OT
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#3 cptnick

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Posted 20 June 2008 - 09:00 AM

ok, here it is..

Edited by OldTimer, 20 June 2008 - 09:38 AM.


#4 OldTimer

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Posted 20 June 2008 - 09:38 AM

Hi cptnick. Let's see what we can do. Follow the steps below in order:

Step #1

Please download The Avenger by Swandog46 to your Desktop.
  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
%allusersprofile%\start menu\programs\startup\autorun.old
%systemroot%\shell .exe
%systemroot%\system32\idk.exe
%systemroot%\system32\ilkkj.ini
%systemroot%\system32\ilkkj.ini2
%systemroot%\system32\jkkli.dll
%systemroot%\system32\jkkli.exe
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr0.dat
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr1.dat

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

Now, start The Avenger program by clicking on its icon on your desktop.
  • Click in the window labeled Input Scrupt Here and paste the text copied to the clipboard into it by pressing (Ctrl+V).
  • Click the Execute button
  • Answer "Yes" twice when prompted.
The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
Step #2

Start OTScanIt. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Non-Microsoft Only]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YY -> Windows Genuine Check -> %SystemRoot%\system32\idk.exe [idk.exe]
< RunServices [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices
YY -> Windows Genuine Check -> %SystemRoot%\system32\idk.exe [idk.exe]
< All Users Startup Folder > -> C:\Documents and Settings\All Users\Start Menu\Programs\Startup
YY -> ~EmptyValue -> %AllUsersProfile%\Start Menu\Programs\Startup\autorun.old
< Winlogon\Notify settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
YN -> NavLogon -> 
< CurrentVersion Policy Settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\
YN -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\\DisableRegistryTools -> 1
YN -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\\DisableTaskMgr -> 1
< HOSTS File > (3195 bytes) -> C:\WINDOWS\System32\drivers\etc\Hosts
YN -> 10.18.250.4	ad.doubleclick.net -> 
YN -> 10.18.250.4	ad.fastclick.net -> 
YN -> 10.18.250.4	ads.fastclick.net -> 
YN -> 10.18.250.4	ar.atwola.com -> 
YN -> 10.18.250.4	atdmt.com -> 
YN -> 10.18.250.4	avp.ch -> 
YN -> 10.18.250.4	avp.com -> 
YN -> 10.18.250.4	avp.ru -> 
YN -> 10.18.250.4	awaps.net -> 
YN -> 10.18.250.4	banner.fastclick.net -> 
YN -> 10.18.250.4	banners.fastclick.net -> 
YN -> 10.18.250.4	ca.com -> 
YN -> 10.18.250.4	click.atdmt.com -> 
YN -> 10.18.250.4	clicks.atdmt.com -> 
YN -> 10.18.250.4	customer.symantec.com -> 
YN -> 10.18.250.4	dispatch.mcafee.com -> 
YN -> 10.18.250.4	download.mcafee.com -> 
YN -> 10.18.250.4	download.microsoft.com -> 
YN -> 10.18.250.4	downloads.microsoft.com -> 
YN -> 10.18.250.4	downloads1.kaspersky-labs.com -> 
YN -> 10.18.250.4	downloads2.kaspersky-labs.com -> 
YN -> 10.18.250.4	downloads3.kaspersky-labs.com -> 
YN -> 10.18.250.4	downloads4.kaspersky-labs.com -> 
YN -> 10.18.250.4	downloads-us1.kaspersky-labs.com -> 
YN -> 10.18.250.4	downloads-us2.kaspersky-labs.com -> 
YN -> 10.18.250.4	downloads-us3.kaspersky-labs.com -> 
YN -> 10.18.250.4	engine.awaps.net -> 
YN -> 10.18.250.4	fastclick.net -> 
YN -> 10.18.250.4	f-secure.com -> 
YN -> 10.18.250.4	ftp.avp.ch -> 
YN -> 10.18.250.4	ftp.downloads1.kaspersky-labs.com -> 
YN -> 10.18.250.4	ftp.downloads2.kaspersky-labs.com -> 
YN -> 10.18.250.4	ftp.downloads3.kaspersky-labs.com -> 
YN -> 10.18.250.4	ftp.f-secure.com -> 
YN -> 10.18.250.4	ftp.kasperskylab.ru -> 
YN -> 10.18.250.4	ftp.sophos.com -> 
YN -> 10.18.250.4	go.microsoft.com -> 
YN -> 10.18.250.4	ids.kaspersky-labs.com -> 
YN -> 10.18.250.4	kaspersky.com -> 
YN -> 10.18.250.4	kaspersky-labs.com -> 
YN -> 10.18.250.4	liveupdate.symantec.com -> 
YN -> 10.18.250.4	liveupdate.symantecliveupdate.com -> 
YN -> 10.18.250.4	mast.mcafee.com -> 
YN -> 10.18.250.4	mcafee.com -> 
YN -> 10.18.250.4	media.fastclick.net -> 
YN -> 10.18.250.4	microsoft.com -> 
YN -> 10.18.250.4	msdn.microsoft.com -> 
YN -> 10.18.250.4	my-etrust.com -> 
YN -> 10.18.250.4	nai.com -> 
YN -> 10.18.250.4	networkassociates.com -> 
YN -> 10.18.250.4	norton.com -> 
YN -> 10.18.250.4	office.microsoft.com -> 
YN -> 10.18.250.4	pandasoftware.com -> 
YN -> 10.18.250.4	phx.corporate-ir.net -> 
YN -> 10.18.250.4	rads.mcafee.com -> 
YN -> 10.18.250.4	secure.nai.com -> 
YN -> 10.18.250.4	securityresponse.symantec.com -> 
YN -> 10.18.250.4	service1.symantec.com -> 
YN -> 10.18.250.4	sophos.com -> 
YN -> 10.18.250.4	spd.atdmt.com -> 
YN -> 10.18.250.4	support.microsoft.com -> 
YN -> 10.18.250.4	symantec.com -> 
YN -> 10.18.250.4	trendmicro.com -> 
YN -> 10.18.250.4	update.symantec.com -> 
YN -> 10.18.250.4	updates.symantec.com -> 
YN -> 10.18.250.4	updates1.kaspersky-labs.com -> 
YN -> 10.18.250.4	updates2.kaspersky-labs.com -> 
YN -> 10.18.250.4	updates3.kaspersky-labs.com -> 
YN -> 10.18.250.4	updates4.kaspersky-labs.com -> 
YN -> 10.18.250.4	updates5.kaspersky-labs.com -> 
YN -> 10.18.250.4	us.mcafee.com -> 
YN -> 10.18.250.4	vil.nai.com -> 
YN -> 10.18.250.4	viruslist.com -> 
YN -> 10.18.250.4	viruslist.ru -> 
YN -> 10.18.250.4	virusscan.jotti.org -> 
YN -> 10.18.250.4	virustotal.com -> 
YN -> 10.18.250.4	windowsupdate.microsoft.com -> 
YN -> 10.18.250.4	www.avp.ch -> 
YN -> 10.18.250.4	www.avp.com -> 
YN -> 10.18.250.4	www.avp.ru -> 
YN -> 10.18.250.4	www.awaps.net -> 
YN -> 10.18.250.4	www.ca.com -> 
YN -> 10.18.250.4	www.fastclick.net -> 
YN -> 10.18.250.4	www.f-secure.com -> 
YN -> 10.18.250.4	www.grisoft.com -> 
YN -> 10.18.250.4	www.kaspersky.com -> 
YN -> 10.18.250.4	www.kaspersky.ru -> 
YN -> 10.18.250.4	www.kaspersky-labs.com -> 
YN -> 10.18.250.4	www.mcafee.com -> 
YN -> 10.18.250.4	www.microsoft.com -> 
YN -> 10.18.250.4	www.my-etrust.com -> 
YN -> 10.18.250.4	www.nai.com -> 
YN -> 10.18.250.4	www.networkassociates.com -> 
YN -> 10.18.250.4	www.pandasoftware.com -> 
YN -> 10.18.250.4	www.sophos.com -> 
YN -> 10.18.250.4	www.symantec.com -> 
YN -> 10.18.250.4	www.trendmicro.com -> 
YN -> 10.18.250.4	www.viruslist.com -> 
YN -> 10.18.250.4	www.viruslist.ru -> 
YN -> 10.18.250.4	www.virustotal.com -> 
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YY -> {31C12F4A-1683-4397-895D-EE96A72032D4} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\jkkli.dll [Reg Error: Value  does not exist or could not be read.]
< Internet Explorer Bars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\
YN -> {32683183-48a0-441b-a342-7c2a440a9478} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
[Registry - Additional Scans - Non-Microsoft Only]
< BotCheck > -> 
*Authentication Packages* -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\\Authentication Packages
YY -> C:\WINDOWS\system32\jkkli -> %SystemRoot%\system32\jkkli.exe
< BotCheck > -> 
[Files/Folders - Modified Within 30 days]
NY -> 10 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> ilkkj.ini -> %SystemRoot%\System32\ilkkj.ini
NY -> ilkkj.ini2 -> %SystemRoot%\System32\ilkkj.ini2
NY -> jkkli.dll -> %SystemRoot%\System32\jkkli.dll
NY -> jkkli.exe -> %SystemRoot%\System32\jkkli.exe
NY -> 8 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY -> shell .exe -> %SystemRoot%\shell .exe
NY -> qmgr0.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
NY -> qmgr1.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
[Empty Temp Folders]
[Start Explorer]

The fix should only take a very short time. When the fix is completed a message box will popup either telling you that it is finished, or that a reboot is needed to complete the fix. If the fix is complete, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that log back here in your next reply.

If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that log back here in your next reply.

Step #3

Now let's run an online virus scan. Both of these require Internet Explorer. Try F-Secure first. Sometimes it doesn't play nice with other system components so if it cannot complete then try the Kaspersky scan. You only need to complete one of the two.

Run the F-Secure Online Scanner

Note: This Scanner is for Internet Explorer Only!
  • Click on Online Services and then Online Scanner
  • Accept the License Agreement.
  • Once the ActiveX installs,Click Full System Scan
  • Once the download completes,the scan will begin automatically.
  • The scan will take some time to finish,so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button and Copy&Paste the entire report in your next reply.
If the F-Secure scan did not work then try an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (if available otherwise Standard)
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • The program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Step #4

Run a new OTScanIt scan with the following options

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program.
  • Just use the default settings.
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it and close Notepad (save changes if necessary).
  • Close OTScanIt and locate the OTScanIt.txt file in the folder where OTScanIt.exe is located.
  • Attach that file back here in your next reply.
Step #5

Copy/paste the following back here in your next reply:
  • The Avenger report (c:\Avenger.txt)
  • The latest OTScanIt fix log (look in the OTScanIt folder for the MovedFiles folder. In that folder will be a file with a name in the form of mmddyyyy_hhmmss.log for month, day, year, hours, minutes, and seconds that the scan was run. )
  • The online virus scan report (whichever one you ran)
Attach the following back here in your next reply:
  • The new OTScanIt scan log
I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#5 cptnick

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Posted 20 June 2008 - 10:19 AM

ok, I performed steps 1 and 2, I will have to connect the computer to the internet to complete steps 3 and 4, in the meantime, here are the avenger and OTscan logs from steps 1 and 2

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#6 cptnick

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Posted 20 June 2008 - 10:35 AM

ok, I am running the system scan.. FYI the bogus messages and spyware warnings are still showing up and the triangle is still on the toolbar

#7 cptnick

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Posted 20 June 2008 - 01:01 PM

well, I ran f-secure and it took over 2 hours to scan. It found 65 viruses, and when I told it to clean them it made it through about 7 and all of a sudden the window closed by itself. The yellow triangle is now gone on the toolbar but when I first launched IE I got antispywaremaster screens. They are gone now and I have restarted the f-scan. Any suggestions?

#8 OldTimer

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Posted 20 June 2008 - 01:23 PM

Hi cptnick. Yup, sometimes they don't like to go away easily. Just let it run again.

Cheers.

OT
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#9 cptnick

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Posted 20 June 2008 - 05:11 PM

hi OT, just to give you an update.. I ran f-scan again, it only found like 7 this time, but after it completed the scan, it deleted the first 2 and then it shut down again. I am currently running Kaspersky, hopefully this will work.

#10 cptnick

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Posted 21 June 2008 - 08:33 AM

OT, I can't seem to make it through the whole procedure with these online scanners. I will try one more time. If it doesn't work again should I still post an OTscanIt log?

#11 cptnick

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Posted 21 June 2008 - 10:04 AM

OT, I got the scan to work! It says it cleaned 7 items. Here is the fscan log. I will now run OTscanit and attach the results.

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#12 cptnick

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Posted 21 June 2008 - 10:33 AM

ok, here is the OTscanit log after fscan. Let me know what you think. Thanks, Mike

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#13 OldTimer

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Posted 21 June 2008 - 11:33 AM

Hi cptnick. The F-Secure scan shows that AVG has been infected. I would recommend uninstalling and then reinstalling it.

There's a couple of leftover items so let's take care of those:

Start OTScanIt. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Registry - Non-Microsoft Only]
< CurrentVersion Policy Settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\
YN -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\\DisableRegistryTools -> 1
YN -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\\DisableTaskMgr -> 1
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {54BEE7D2-0F02-4A46-827B-67F57C7DCB89} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\jkkli.dll [Reg Error: Value  does not exist or could not be read.]
[Files/Folders - Created Within 30 days]
NY -> ilkkj.ini -> %SystemRoot%\System32\ilkkj.ini
NY -> ilkkj.ini2 -> %SystemRoot%\System32\ilkkj.ini2
[Files/Folders - Modified Within 30 days]
NY -> ilkkj.ini -> %SystemRoot%\System32\ilkkj.ini
NY -> ilkkj.ini2 -> %SystemRoot%\System32\ilkkj.ini2

The fix should only take a very short time. When the fix is completed either a message box will popup telling you that it is finished or you will be asked to reboot to finish the fix. If it is finished, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here.

If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that information back here.
I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

Cheers.

OT
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#14 cptnick

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Posted 21 June 2008 - 12:45 PM

ok, I uninstalled AVG, ran OTscanit with the code you gave me and came up with this log.

From the Administrator safe mode I can't access documentsandsettings/owner. It tells me access denied. Is this unusual? Shouldn't you be able to access anything with the Administrator account?

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#15 OldTimer

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Posted 21 June 2008 - 06:46 PM

Hi cptnick. No that is not normal but some infections change the security settings on files and/or users. To see if it is a file issue, boot normally and tehn follow the instructions here. If that doesn't resolve it then it is an issue with the user accounts. You can try using Last Known Good Configuration from the boot menu but most likely a reinstall will be needed to correct the information. You can either use a repair install or a complete install. Check with the Windows XP forum for instructions on that.

As for malware, there is not more showing. There will probably other applications like the antivirus that will need to be reinstalled because that particular variant infects every application and file that runs at startup.

Cheers.

OT
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