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First Time Poster: Please Help Blinking Desktop


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6 replies to this topic

#1 bit-tiger

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Posted 19 June 2008 - 10:36 AM

Hi everyone,
I've never posted to a forum before so I'm a little nervous. I'm writing to you from my laptop to get help with my desktop.
When I boot up the computer the desktop just blinks on and off and I can't do anything--not even shut down from the START menu.
I saw that the Active Desktop Recovery came up but that just blinked too.
I started the PC in safe mode (WIN 2000) but can't access the internet.
I can download anti-spyware software, etc. from this laptop, save to CD, and try to run on the desktop in safe mode, if it will let me.
What a nightmare.
Also, when I was booting up in safe mode, it asked me to install 'lookforporn' but I declined. I couldn't find any lookforporn files or processes.

ANY HELP would be very much appreciated. Thanks.

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#2 Billy O'Neal

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Posted 19 June 2008 - 10:56 AM

Hello, bit-tiger.

Do you have access to your windows installation media?
Do you have the recovery console installed?

Billy3
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#3 bit-tiger

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Posted 19 June 2008 - 11:00 AM

Hi,
I do have the windows disks. I'd like to try to reinstall as a last resort though because my experiences with re-installing operating systems have always been terrible. Couldn't I try some anti-spyware/malware first?

I don't know if I have the recovery console installed. How can you tell?
Thanks for replying!

#4 Billy O'Neal

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Posted 19 June 2008 - 11:58 AM

I don't know if I have the recovery console installed. How can you tell?

It would be asking you if you wanted to use it at every boot. No matter though, we can do what we need from the recovery console on CD.

Boot your windows disk, but when it says to "Pres ENTER to install Windows 2000", press R instead.
Wait 4 seconds, and when prompted press 1 and then Enter.
You will be prompted for the administrator password. Enter it.
Run this command:
chkdsk /r

Then see if you still have problems.

If you do, I suggest booting to safe mode and then using USASMA's excellent tutorial here:
http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/

That will verify windows core files themselves.

See if that works :thumbsup:

Billy3
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#5 bit-tiger

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Posted 19 June 2008 - 02:31 PM

Hi Billy

I ran the checkdisk per your instructions and it fixed some errors. However, it appears that my computer is infected with a trojan. There were a bunch of .exe files in c:/ that are supposed to dial up an adult number, zone alarm keeps stopping all sorts of programs from accessing the internet including services.exe.

I have dowloaded a bunch of cleaners and scanners on my lapotp. I'm going to burn them on a CD. Then I'll try to get them to run on my desktop before the desktop resets. I can do limited things before it seems to reset.

Any other advice would be much appreciated.

BTW, the other instructions you gave seem to be for Win XP and I'm running Win2K

Thanks again!

#6 Billy O'Neal

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Posted 19 June 2008 - 02:44 PM

If you're sure it's malware, you should post a topic over in the Am I Infected Forum located here:
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

I wanted to rule out hardware before spending time on a lengthy cleaning, and some of the problems you describe can be caused by bad hardware. You may wish to link back to this topic so the helper there knows what's been done :thumbsup:

Billy3
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#7 bit-tiger

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Posted 19 June 2008 - 03:45 PM

THanks Billy




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