I have done everything I know how to do to fix my problem, including following some advice from your website but I have had no luck. I hope someone here has a thought or two that may help out.
Either immediately upon starting Internet Explorer (or Mozilla Firefox) or after being online for hours, I will notice that all web pages take a long time to load. If I do a speed test on a site like Speakeasy.net, there is no decrease shown in either my upload or download speed. However, if I check on my Self-Healing Internet program from my IP it tells me that I have anywhere from 19 to 67 active internet connections. I have confirmed this information to be accurate by following advice and typing in NETSTAT from the DOS prompt.
Acer Aspire AST660 Pentium 4, 1.5 GB memory, 160 GB hard disk. OS Windows XP Media Center Edition Version 2002 Service Pack 2. Internet is Rogers Cable Express Hi-Speed (7MBps down, 512 kBps up)
1) First thing I did was contact Rogers and ask for help to see if it was a problem on their end. It is not. They said the problem could be caused by running peer to peer services, running a server from home and using newsgroups or newsreaders. I do none of those things.
2) Next thing I did was eliminate as many potential problems as possible. I turned off all extra toolbars, closed anything on the Taskbar that wasn't needed, used a program to see the start up processes and using the list on this website I shut off any that were not needed.
3) Then I used a few virus/spyware programs. I ran scans with the most up to date virus definitions using AdAware 2007, Norton Antivirus (which runs 24/7 with a firewall on my computer), Spybot Search & Destroy, housecall.trendmicro.com online scan and lastly Malwarebytes' Anti-Malware. Most of these programs just found tracking cookies. House Calls found one adware from zedo.com that I deleted. The Anti-Malware program found 2 things and I only deleted one because of some conflicting advice on here about whether or not I should. This is the one I left alone
C:\WINDOWS\system32\KCMDNIns.exe (Trojan.Inject) and this is the one I removed HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\KCMDNIns.exe (Trojan.Inject). One note, although it was recommended to me to run my programs in safe mode, the ones I had at that time could not be run in safe mode as they required an internet connection. I will try running the Anti-Malware in safe mode when I am done here.
4) I also did a lot of cleaning up and rearranging. I deleted all the games my 5 year old downloaded from nickjr.com. I ran a scandisk/checkdisk. I defragged my computer.
The list of things I have tried doesn't look that big once I type it up but I have been trying very hard to fix this problem. I have a decent computer knowledge but am not an expert by any means and I am not comfortable fiddling with the Registry because I know little about it.
Any help would be appreciated! I have no idea how all of these connections pop up but it sure is driving me crazy!!