This is usually the result of a flash drive infection. Flash drive infections usually involve malware that loads an autorun.inf
file into the root folder of all drives (internal, external, removable). When the removable media is inserted, autorun looks for autorun.inf and automatically executes another malicious file to run on your computer. When a flash drive becomes infected, the Trojan will infect a system when the removable media is inserted if autorun has not been disabled.
Please insert your flash drive before we begin. Hold down the Shift
key when inserting the drive until Windows detects it to bypass the autorun feature and keep autorun.inf from executing automatically.
If you're using Windows 2000/XP, please print out and follow the instructions for using SDFix
in BC's self-help tutorial
"How to use SDFix
".-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt
. Please copy and paste the contents of Report.txt in your next reply.
Please download Flash_Disinfector.exe
by sUBs and save it to your desktop.
Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that is plugged in when you ran it. Don't delete this folder...it will help protect your drives from future infection.
- Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
- The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well. Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
- Wait until it has finished scanning and then exit the program.
- Reboot your computer when done.
If you continue to have problems, see:How to remove "Hacked by Godzilla" (VBS.Zodgila) worm?Step by step procedure given below to remove hacked by godzilla virus
Some steps involve making changes in the registry. Always back up your registry before making any changes
. If you are not familiar with working in the registry, then you should NOT attempt to make any changes on your own.