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computer crash "system busy"


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6 replies to this topic

#1 harryespiner

harryespiner

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Posted 07 April 2005 - 02:57 PM

Logfile of HijackThis v1.99.1
Scan saved at 20:49:00, on 07/04/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\NISSERV.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\TOOLBAR\TBPS.EXE
C:\PROGRAM FILES\TOOLBAR\PIB.EXE
C:\PROGRAM FILES\TOOLBAR\RADIO.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\SYMPXSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MMTRAY.EXE
C:\PROGRAM FILES\DATA CACHING\FLASHKSK.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\IAMAPP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSJVXD.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\HIJACKTHIS\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\HP OFFICEJET 7100 SERIES\BIN\HPOGRP07.EXE
C:\PROGRAM FILES\PSION\PSIWIN\PSCONSV.EXE
C:\PROGRAM FILES\SONY CORPORATION\IMAGE TRANSFER\SONYTRAY.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\SHARED\BIN\HPOEVM07.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\HPOIPM07.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\ATRACK.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\SHARED\BIN\HPOSTS07.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\SHARED\BIN\HPOFXM07.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\HIJACKTHIS\HIJACKTHIS\HIJACKTHIS.EXE
C:\PROGRAM FILES\PSION\PSIWIN\PRC32ENG.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50208
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50208
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50208
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by blueyonder
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\hijackthis\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Matrox Control Center] C:\Program Files\Matrox MGA PowerDesk\mgactrl.exe
O4 - HKLM\..\Run: [Matrox Color Control] C:\Program Files\Matrox MGA PowerDesk\Color\hgcctl95.exe
O4 - HKLM\..\Run: [MMTray] MMTray.exe
O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\PINNACLE\PPE\ppe.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security Professional\IAMAPP.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [HPSCANMonitor] C:\WINDOWS\SYSTEM\hpsjvxd.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\TOOLBAR\TBPS.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security Professional\NISSERV.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServicesOnce: [TBPS] C:\PROGRA~1\TOOLBAR\TBPS.exe /boot
O4 - HKLM\..\RunServicesOnce: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE /boot
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\hijackthis\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunServices: [SpybotSD TeaTimer] C:\hijackthis\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: HPAiODevice(hp officejet 7100 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
O4 - Startup: PsiWin 2.2 Connection Server.lnk = C:\Program Files\Psion\PsiWin\PSCONSV.EXE
O4 - Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
O8 - Extra context menu item: Get It With Kontiki - res://C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL/201
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .rip: C:\PROGRA~1\INTERN~1\PLUGINS\nptmpt32.dll
O12 - Plugin for .TIF: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin5.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200203...meInstaller.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/07d9e032201b49...ip/RdxIE601.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = espiner.com
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL

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#2 OldTimer

OldTimer

    Malware Expert


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  • Location:North Carolina
  • Local time:02:56 PM

Posted 08 April 2005 - 02:22 PM

Hi harryespiner and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Start in Safe Mode Using the F8 method:* Reboot or turn the computer on.
* As the computer starts, press and hold down the Ctrl key until the Windows 98 Startup Menu appears. (This also works with the F8 key following the same steps).
* Choose Safe Mode from the Startup Menu.
* Press Enter.
We need to make sure all hidden files are showing so please:
  • Open My Computer.
  • Select the View menu and click Folder Options.
  • Select the View tab.
  • In the Hidden files section select Show all files.
  • Click OK.
Step #2

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50208
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50208
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50208
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL (file missing)
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\TOOLBAR\TBPS.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O4 - HKLM\..\RunServices: [WinTools] C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSA.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/07d9e032201b49...ip/RdxIE601.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #3

Find the following files/folders and delete them (don't worry if they are already gone):C:\PROGRAM FILES\TOOLBAR\ <--folder
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\ <--folder
C:\WINDOWS\web\related.htm

Step #4

While still in Safe mode follow these steps to clean out your temporary folders:

This process will clean out your Temp files and your Temporary Internet Files. Please do both steps:

Step 1:Delete Temp Files
To clean out your temp files, click on Start and then Run, and type %temp% and press the OK button.

This should open up the temp folder that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

Do this same process for %windir%\temp.

Step 2: Delete Temporary Internet Files
Now I want you to click Start then Settings then Control Panel. Double-click the Internet Options icon. At the General tab, which should be the first tab you are currently on. Click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

Step #5

OK. Reboot your computer normally, start HijackThis and perform a new scan. Post your new log file back here as a relpy to this topic and I will review it.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 OldTimer

OldTimer

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  • Gender:Male
  • Location:North Carolina
  • Local time:02:56 PM

Posted 09 April 2005 - 02:16 PM

Log 2

Logfile of HijackThis v1.99.1
Scan saved at 15:43:30, on 09/04/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\NISSERV.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\TOOLBAR\TBPS.EXE
C:\PROGRAM FILES\TOOLBAR\PIB.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\TOOLBAR\RADIO.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\SYMPXSVC.EXE
C:\WINDOWS\SYSTEM\MMTRAY.EXE
C:\PROGRAM FILES\DATA CACHING\FLASHKSK.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\IAMAPP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSJVXD.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\HIJACKTHIS\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\HP OFFICEJET 7100 SERIES\BIN\HPOGRP07.EXE
C:\PROGRAM FILES\PSION\PSIWIN\PSCONSV.EXE
C:\PROGRAM FILES\SONY CORPORATION\IMAGE TRANSFER\SONYTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\SHARED\BIN\HPOEVM07.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\ATRACK.EXE
C:\WINDOWS\SYSTEM\HPOIPM07.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\SHARED\BIN\HPOSTS07.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\SHARED\BIN\HPOFXM07.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\ACCESSORIES\WORDPAD.EXE
C:\HIJACKTHIS\HIJACKTHIS\HIJACKTHIS.EXE
C:\HIJACKTHIS\HIJACKTHIS\HIJACKTHIS.EXE
C:\PROGRAM FILES\PSION\PSIWIN\PRC32ENG.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by blueyonder
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\hijackthis\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Matrox Control Center] C:\Program Files\Matrox MGA PowerDesk\mgactrl.exe
O4 - HKLM\..\Run: [Matrox Color Control] C:\Program Files\Matrox MGA PowerDesk\Color\hgcctl95.exe
O4 - HKLM\..\Run: [MMTray] MMTray.exe
O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\PINNACLE\PPE\ppe.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security Professional\IAMAPP.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [HPSCANMonitor] C:\WINDOWS\SYSTEM\hpsjvxd.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\TOOLBAR\TBPS.exe
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security Professional\NISSERV.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServicesOnce: [TBPS] C:\PROGRA~1\TOOLBAR\TBPS.exe /boot
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\hijackthis\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: HPAiODevice(hp officejet 7100 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
O4 - Startup: PsiWin 2.2 Connection Server.lnk = C:\Program Files\Psion\PsiWin\PSCONSV.EXE
O4 - Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
O8 - Extra context menu item: Get It With Kontiki - res://C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL/201
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .rip: C:\PROGRA~1\INTERN~1\PLUGINS\nptmpt32.dll
O12 - Plugin for .TIF: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin5.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200203...meInstaller.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = espiner.com
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#4 OldTimer

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Posted 09 April 2005 - 02:41 PM

Hi again harryespiner. We still have a couple of items to fix. Please follow the directions below. Do not miss a step.

Step #1
  • Restart the computer in Safe Mode.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Step #2

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\TOOLBAR\TBPS.exe
O4 - HKLM\..\RunServicesOnce: [TBPS] C:\PROGRA~1\TOOLBAR\TBPS.exe /boot
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #3

Find the following files/folders and delete them (don't worry if they are already gone):C:\PROGRAM FILES\TOOLBAR\ <--folder
Step #4

While still in Safe mode follow these steps to clean out your temporary folders:

This process will clean out your Temp files and your Temporary Internet Files. Please do both steps:

Step 1:Delete Temp Files
To clean out your temp files, click on Start and then Run, and type %temp% and press the OK button.

This should open up the temp folder that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

Do this same process for %windir%\temp.

Step 2: Delete Temporary Internet Files
Now I want you to click Start then Settings then Control Panel. Double-click the Internet Options icon. At the General tab, which should be the first tab you are currently on. Click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

Step #5

OK. Reboot your computer normally, start HijackThis and perform a new scan. Post your new log file back here as a relpy to this topic and I will review it.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#5 harryespiner

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Posted 10 April 2005 - 11:55 AM

Hi...I carried out you advice and I think you have solved my problem. I have been on line and downloaded Emails without crashing, but I have had 3 windows from spybot as follows:
1. Category: User-specific browser toolbar
Change: Value added
Entry: (01E04581-4EEE-11D0-BFE9-00AA005B4383)
2. As above, then:
Entry: 0E5CBF21-D15F-11D0- 8301-00AA005B4385
3.As above then:
Entry: IT BarLayout
Either "allow change" or "Deny change".......I have continued to click "deny change"

On the last online session they did not appear. Fingers crossed!
I am extremely grateful for your expert help and hope you have solved my problem. The last log is below
Harry espiner


Logfile of HijackThis v1.99.1
Scan saved at 17:44:04, on 10/04/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\NISSERV.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\NISUM.EXE
C:\WINDOWS\SYSTEM\MMTRAY.EXE
C:\PROGRAM FILES\DATA CACHING\FLASHKSK.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\SYMPXSVC.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\IAMAPP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSJVXD.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\HIJACKTHIS\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\HP OFFICEJET 7100 SERIES\BIN\HPOGRP07.EXE
C:\PROGRAM FILES\PSION\PSIWIN\PSCONSV.EXE
C:\PROGRAM FILES\SONY CORPORATION\IMAGE TRANSFER\SONYTRAY.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\SHARED\BIN\HPOEVM07.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\HPOIPM07.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY PROFESSIONAL\ATRACK.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\SHARED\BIN\HPOSTS07.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\AIO\SHARED\BIN\HPOFXM07.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\HIJACKTHIS\HIJACKTHIS\HIJACKTHIS.EXE
C:\PROGRAM FILES\PSION\PSIWIN\PRC32ENG.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by blueyonder
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\hijackthis\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Matrox Control Center] C:\Program Files\Matrox MGA PowerDesk\mgactrl.exe
O4 - HKLM\..\Run: [Matrox Color Control] C:\Program Files\Matrox MGA PowerDesk\Color\hgcctl95.exe
O4 - HKLM\..\Run: [MMTray] MMTray.exe
O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\PINNACLE\PPE\ppe.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security Professional\IAMAPP.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [HPSCANMonitor] C:\WINDOWS\SYSTEM\hpsjvxd.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security Professional\NISSERV.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\hijackthis\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: HPAiODevice(hp officejet 7100 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 7100 series\Bin\hpogrp07.exe
O4 - Startup: PsiWin 2.2 Connection Server.lnk = C:\Program Files\Psion\PsiWin\PSCONSV.EXE
O4 - Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
O8 - Extra context menu item: Get It With Kontiki - res://C:\PROGRAM FILES\KONTIKI\BIN\BH304181.DLL/201
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .rip: C:\PROGRA~1\INTERN~1\PLUGINS\nptmpt32.dll
O12 - Plugin for .TIF: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin5.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200203...meInstaller.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = espiner.com

#6 Grinler

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Posted 11 April 2005 - 07:54 AM

I have merged your two threads. When posting a reply, please post the reply to the original topic instead of making a new topic. Otherwise it becomes confusing and will cause a delay in your help.

#7 OldTimer

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Posted 11 April 2005 - 01:16 PM

Hi harryespiner. Your log is now clean. Congratulations! Win98 Reset and All-Clean2

Now that you are clean we have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Open My Computer.
* Select the View menu and click Folder Options.
* Select the View tab.
* Under the Hidden files heading SELECT Do not show hidden or system files.
* Click OK.
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs: SpywareBlaster, SpywareGuard and IESpy-Ad. They will add 1000's of sites to your resticted zone and block some hijacks from happening.

You should also have a good firewall like ZoneAlarm or Kerio Personal Firewall (both are free) and a good anti-virus application like the one you are currently using. It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your system up to date and clean visit Windows Update monthly, run AdAware SE and Spybot Search & Destroy weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Regarding the messages that you are receiving from Spybot's TeaTimer application, you will receive those anytime that an application or website tries to modify your Internet Explorer settings. Unless you are explicitly installing an application or knowingly installing an add-on to your Internet Explorer you should always choose Deny Change as you have been doing. That is what TeaTimer is supposed to do. Many websites try to install tools without your consent or knowledge and that was the problem that we just cleaned up.

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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