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#1 swimmin_sushi

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Posted 18 June 2008 - 03:39 PM

Sorry if there are already topics about this.

I tried running a virus scan and spybot S&D with no luck.

All help would be appreciated :thumbsup:

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#2 Budapest

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Posted 18 June 2008 - 04:46 PM

Run a full system scan with Malwarebytes' Anti-Malware in Normal Mode.

Then, follow that up with a full system scan with SuperAntiSpyware in Safe Mode.

How to start Windows in Safe Mode
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 swimmin_sushi

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Posted 18 June 2008 - 08:21 PM

I've attempted to do the first scan three times but it keeps freezing about 40 minutes into it.

But I'll keep trying.

#4 Budapest

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Posted 18 June 2008 - 08:24 PM

If you can't get the first scan to finish skip it and try the second one (in Safe Mode).
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 swimmin_sushi

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Posted 19 June 2008 - 11:47 AM

I finally finished both scans and now it is working perfectly. :thumbsup:

Thank you very much for your help. I really appreciate it!!

#6 quietman7

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Posted 19 June 2008 - 11:57 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup
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