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#1 Capricorn_noir

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Posted 18 June 2008 - 01:34 PM

hey, for quite some time I have been trying to figure out why all of a sudden my IE7 stopped functioning properly, along with a couple of other issues with my computer. i am not using safari, thought I would much rather use my IE7, but it will no longer display a lot of pages, like the microsoft updates website, my gmail page, etc. the search function on my start menu no longer opens up, things like that, I believe they are all connected, can some one help me out with this please? :thumbsup: :flowers: I hope I posted this in the right place?

Edited by Capricorn_noir, 18 June 2008 - 01:35 PM.


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#2 OldGrumpyBastard

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Posted 18 June 2008 - 01:49 PM

What service pack do you have installed? If it is SP2 then you can try to remove IE7 using the Add/Remove function in the Control Panel (make sure to put a check in the box show all updates) and remove them too. This should revert you back to IE6 or IE5 depending on what you were using before. Then try and re-install IE7 from here:

http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

Make sure to re-download all of the updates again.

If you have SP3 installed, you will have to un-install it first...then IE7...
Does this look like an OldGrumpyBastard or what?

#3 Budapest

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Posted 18 June 2008 - 04:29 PM

How to reinstall or repair Internet Explorer in Windows XP
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 Capricorn_noir

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Posted 18 June 2008 - 06:11 PM

this is some more info that might help with more suggestions: I have already tried what you two have suggested thanks! :flowers:
System Configuration Summary
================================================
Operating System Windows XP (5.01.2600)
Internet Explorer 8.00.6001.17184
MSN Client 7.02.0011.2700
MSN Market en-us
MSN Brand MSN [MSFT]
MSN Product ID 54089-827-8101693-04701
Dialup Networking 7.02.0011.2700
Default E-mail Program Microsoft Outlook
E-mail Spell Check Installed

Amount of Memory 3.00 GB
Free Disk Space C: 162 GB, D: 1.08 GB, K: 18.6 GB, L: 8.41 GB

Component versions
================================================
msn6.exe 7.02.0011.2700
msnmetal.dll 7.02.0011.2700
msnmtllc.dll 7.02.0011.2700
logonmgr.dll 7.02.0011.2700
msdbx.dll 7.02.0011.2700
msmom.dll 7.02.0011.2700
sqdll.dll 9.2001.0129.0002
update.exe 7.02.0011.2700
shdocvw.dll 6.00.2900.5512
qmgr.dll 6.07.2600.5512
popc.dll 7.02.0011.2700
custdial.dll 7.02.0011.2700
dw.exe 10.00.3005.0000
dwintl.dll 10.00.2508.0000
market.mar 7.2002.1127.14
Windows Media Player 11.00.5721.5145
MSN Messenger 4.07.0000.3000
Macromedia Flash 9.00.0124.0000

Network drivers
================================================
Intel® PRO/100 VE Network Connection (8.0.47.0)
e100b325.sys (8.00.0047.0000)
WAN Miniport (L2TP) (5.1.2535.0)
rasl2tp.sys (5.01.2600.5512)
WAN Miniport (IP) (5.1.2535.0)
ndiswan.sys (5.01.2600.5512)
WAN Miniport (PPPOE) (5.1.2535.0)
raspppoe.sys (5.01.2600.5512)
WAN Miniport (PPTP) (5.1.2535.0)
raspptp.sys (5.01.2600.5512)
Packet Scheduler Miniport (5.1.2535.0)
psched.sys (5.01.2600.5512)
Packet Scheduler Miniport (5.1.2535.0)
psched.sys (5.01.2600.5512)
Packet Scheduler Miniport (5.1.2535.0)
psched.sys (5.01.2600.5512)
Direct Parallel (5.1.2535.0)
raspti.sys (5.01.2600.0000)
1394 Net Adapter (5.1.2535.0)
nic1394.sys (5.01.2600.5512)

Modem drivers
================================================
Agere Systems PCI-SV92PP Soft Modem (2.1.84.0)
Modem.sys (5.01.2600.5512)

Auto-update status
================================================
Previous version: (none)
Next version: (none)

Known Problems
================================================


Cap :thumbsup:

#5 Budapest

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Posted 18 June 2008 - 06:17 PM

You could try these fixes:

Most Internet connectivity problems arise out of corrupt Winsock settings due to the installation of a networking software or Malware infestation. If your ISP provider insists that your connection is coming through, the problem must be at your end.

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot. Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 Capricorn_noir

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Posted 18 June 2008 - 07:05 PM

Budapest, thanks I have done the reset, but, I don't have any connection problems, the problem is that the pages will not display, when I try to sign in to my msn hompage for instance, it will the sign in page shows and lets me sign in but then a blank page will come up, myway siign in says that my browser must be set to allow cookies and java, or I cannot sign in, and won't let me sgn in, my gmail page will let me on in basic HTML but not Standard View, whatever that is, my comcast page comes to a page that says its time for me to upgrade my browser, and signs me on in some mode thats not fully functional too. Does this help any. By the way, when I try to do a search on my computer the widow acts like just like the web pages that won't load. Windows Update page won't load, all just blank.

Cap :thumbsup:

#7 Budapest

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Posted 18 June 2008 - 07:18 PM

Clear your cache:

1. Open IE7 and click on the "Tools" menu.
2. Select "Internet Options."
3. Click on the "General" tab if it isn't selected already.
4. Click on the "Delete..." button.
5. Under the heading "Temporary Internet files," click "Delete Files..." (Note that it can take a long time for your computer to delete your cache history.)
6. Click "OK" to exit.

Then try this:

1. Select Tools > Internet Options.
2. Click on the Security tab.
3. Click the Custom Level button.
4. Scroll down to the Scripting section.
5. Select Enable for Active Scripting and Scripting of Java Applets.
6. Click OK.
7. Select YES if a box appears to confirm.
8. Click OK. Close window.
9. Reload page.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 Capricorn_noir

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Posted 18 June 2008 - 07:40 PM

Budapest, done that and active scripting and scripting of java applets is already enabled. Thanks.

Cap




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