Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected With Very Stubborn Virtumonde, Hijackthis! And Combofix.exe Logs Included


  • This topic is locked This topic is locked
11 replies to this topic

#1 vestibule1443

vestibule1443

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:39 PM

Posted 18 June 2008 - 01:07 PM

I consider myself pretty adept at computers (I'm posting from work where I'm a computer tech for crying out loud!) but this is by far the most heinous virus I've ever encountered! I have run spybot S&D, Norton, ad-aware, and they say they they clean it and it pops up again. They certainly made it much better than before, now I'm just getting annoying popups and my bandwidth is being hogged, but before that I couldn't do jack in safe mode, I couldn't access the internet, I was getting incessant errors that were attempts to quit explorer, it even removed my system restore points! I was originally running nod32 and it didn't even see it when it compromised my system, I also ran the virtumonde remover program and it detected no infections. So as stubborn as I am, I'm at the end of my rope, please help me!

Here are my logs:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:49:56 AM, on 6/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
D:\Programs\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Programs\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
D:\Programs\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
D:\Programs\StatBar.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
D:\Programs\Trillian\trillian.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Symantec AntiVirus\vpc32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
D:\Programs\Mozilla Firefox\firefox.exe
D:\Programs\Spybot - Search & Destroy\SpybotSD.exe
D:\Programs\Lavasoft\Ad-Aware\aawservice.exe
D:\Programs\Lavasoft\Ad-Aware\Ad-Aware.exe
D:\Programs\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - D:\Programs\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [DiskeeperSystray] "D:\Programs\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "D:\Programs\iTunesHelper.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [3ca9feb2] rundll32.exe "C:\WINDOWS\system32\efpqlini.dll",b
O4 - HKCU\..\Run: [StatBar] D:\Programs\StatBar.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [P2kAutostart] C:\Documents and Settings\Justin\Desktop\p2k Commander\P2kAutostart.exe
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')
O4 - Startup: Trillian.lnk = D:\Programs\Trillian\trillian.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\Programs\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\Programs\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Programs\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - D:\Programs\Executive Software\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lmab_device - Lexmark International, Inc. - C:\WINDOWS\system32\LMabcoms.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - D:\Programs\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 7517 bytes




EDIT: just read not to post the combofix.exe log... I have one though if you need it.

Edited by vestibule1443, 18 June 2008 - 01:16 PM.


BC AdBot (Login to Remove)

 


#2 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:07:39 PM

Posted 18 June 2008 - 03:51 PM

Hello there and welcome to BleepingComputer. My name is Charles and I will be dealing with your log today.
Using My Computer, navigate to where you have HijackThis saved.
Right-click on the HijackThis.exe file.
Select "Rename", call it fluffybunny and press enter.
Use fluffybunny.exe from now on.

Combofix is updates quite regularly, so please download the latest version from here to your Desktop.
Double click combofix.exe
Follow the prompts that are displayed.
Don't click on the window while the fix is running, because that will cause your system to hang.
When finished, it should produce a log, combofix.txt.

Post that in your next reply with a fresh HijackThis log (using fluffybunny).
Thanks,
Charles

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image


#3 vestibule1443

vestibule1443
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:39 PM

Posted 19 June 2008 - 12:46 AM

Thanks so much for helping I really appreciate it. I attached the combofix.exe log, I ran it while in safe mode so I could be sure nothing else was running, I hope that's correct. I then ran hijackthis (fluffybunny) after i hard rebooted in regular windows. I have another question... I have no idea which file on my computer launched this trojan, will this process get rid of the original trojan file? I'm very afraid I'm going to execute the trojan again because i was just doing business as usual as far as I can remember...



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:35:42 PM, on 6/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
D:\Programs\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
D:\Programs\Executive Software\Diskeeper\DkService.exe
D:\Programs\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Programs\StatBar.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Programs\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
D:\Programs\Trend Micro\HijackThis\fluffybunny.exe.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - D:\Programs\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: (no name) - {0931D003-72B8-4621-9D4B-58B85C1C1A75} - C:\WINDOWS\system32\urqomkIy.dll (file missing)
O2 - BHO: (no name) - {3D711636-DDA4-4EF1-A65B-E7A49F11A1C9} - C:\WINDOWS\system32\rqRJBUlM.dll (file missing)
O2 - BHO: (no name) - {63D8B146-B9CF-4A6A-9536-E1D7DEEEAE30} - C:\WINDOWS\system32\xxyaabyy.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {CECF8B30-A3EB-4A24-8DF0-9847E2C52FCA} - C:\WINDOWS\system32\mlJBUMDS.dll (file missing)
O2 - BHO: (no name) - {E045E3D8-5D2C-4F29-96A9-95BD4BC5C9BC} - C:\Documents and Settings\Justin\Local Settings\Temporary Internet Files\Content.IE5\C5AN89UV\3077ahntdksr[1].dll (file missing)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - D:\Programs\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [DiskeeperSystray] "D:\Programs\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "D:\Programs\iTunesHelper.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [StatBar] D:\Programs\StatBar.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [P2kAutostart] C:\Documents and Settings\Justin\Desktop\p2k Commander\P2kAutostart.exe
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')
O4 - Startup: Trillian.lnk = D:\Programs\Trillian\trillian.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\Programs\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\Programs\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Programs\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - D:\Programs\Executive Software\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lmab_device - Lexmark International, Inc. - C:\WINDOWS\system32\LMabcoms.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - D:\Programs\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 8516 bytes

Attached Files

  • Attached File  log.txt   15.08KB   11 downloads

Edited by vestibule1443, 19 June 2008 - 12:54 AM.


#4 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:07:39 PM

Posted 19 June 2008 - 05:04 PM

I have no idea which file on my computer launched this trojan, will this process get rid of the original trojan file? I'm very afraid I'm going to execute the trojan again because i was just doing business as usual as far as I can remember...

Whilst we can't be sure what exactly the file that started all of this was, we'll get rid of all the visible malware, and therefore you will not be reinfected in the future. To get a deeper insight, I'd like one more scan log, please.

Scan again with HijackThis and put a checkmark next to each of the following entries (if present):

O2 - BHO: (no name) - {0931D003-72B8-4621-9D4B-58B85C1C1A75} - C:\WINDOWS\system32\urqomkIy.dll (file missing)
O2 - BHO: (no name) - {3D711636-DDA4-4EF1-A65B-E7A49F11A1C9} - C:\WINDOWS\system32\rqRJBUlM.dll (file missing)
O2 - BHO: (no name) - {63D8B146-B9CF-4A6A-9536-E1D7DEEEAE30} - C:\WINDOWS\system32\xxyaabyy.dll (file missing)
O2 - BHO: (no name) - {CECF8B30-A3EB-4A24-8DF0-9847E2C52FCA} - C:\WINDOWS\system32\mlJBUMDS.dll (file missing)
O2 - BHO: (no name) - {E045E3D8-5D2C-4F29-96A9-95BD4BC5C9BC} - C:\Documents and Settings\Justin\Local Settings\Temporary Internet Files\Content.IE5\C5AN89UV\3077ahntdksr[1].dll (file missing)


Then close all other windows - you should only see HijackThis on your Desktop - and click the Fix checked button.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

In your reply I'd like a new HijackThis log, new Combofix log and the MBAM report.
Thanks,
Charles

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image


#5 vestibule1443

vestibule1443
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:39 PM

Posted 19 June 2008 - 11:42 PM

here are all the new logs!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:40:15 PM, on 6/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
D:\Programs\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
D:\Programs\iTunesHelper.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
D:\Programs\Executive Software\Diskeeper\DkService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Programs\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
D:\Programs\Trend Micro\HijackThis\fluffybunny.exe.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - D:\Programs\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - D:\Programs\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [DiskeeperSystray] "D:\Programs\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "D:\Programs\iTunesHelper.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [StatBar] D:\Programs\StatBar.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [P2kAutostart] C:\Documents and Settings\Justin\Desktop\p2k Commander\P2kAutostart.exe
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')
O4 - Startup: Trillian.lnk = D:\Programs\Trillian\trillian.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\Programs\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\Programs\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Programs\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - D:\Programs\Executive Software\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lmab_device - Lexmark International, Inc. - C:\WINDOWS\system32\LMabcoms.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - D:\Programs\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 7677 bytes




Malwarebytes' Anti-Malware 1.18
Database version: 871

9:33:32 PM 6/19/2008
mbam-log-6-19-2008 (21-33-32).txt

Scan type: Quick Scan
Objects scanned: 38270
Time elapsed: 8 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.

Attached Files

  • Attached File  log.txt   14.2KB   12 downloads


#6 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:07:39 PM

Posted 20 June 2008 - 02:51 PM

Navigate to and delete this file: C:\WINDOWS\tlknw17.ini, then reboot.
How are things running now?

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image


#7 vestibule1443

vestibule1443
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:39 PM

Posted 20 June 2008 - 04:27 PM

Relatively speaking its much better since nothing is trying to take over every minute. I've avoided launching Internet Explorer since I was first infected because that seemed to launch the bug. I just launched Internet Explorer (msn home page), and while I didn't have a window take over my screen Internet Explorer reported that it blocked http://view.atdmt.com/MON/view/msnnkssc115...7m0n/direct/01/ as soon as it started up which looks pretty suspicious to me...

#8 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:07:39 PM

Posted 21 June 2008 - 12:02 PM

Let's run a couple more scanners then :thumbsup:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Please run a scan with Kaspersky Online Scanner.
You will be promted to install an ActiveX component from Kaspersky, click Yes.
The program will launch and then begin downloading the latest definition files.
Once the files have been downloaded click on Next.
Select a target to scan; click on My Computer.
The scan will take a while so be patient and let it run.
Once the scan is complete choose the option to Save as Text.

In your reply I'd like both of the scan logs and a new Combofix log.
Thanks,
Charles

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image


#9 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:07:39 PM

Posted 21 June 2008 - 12:13 PM

The link for Kaspersky is wrong, please use this one instead: http://www.kaspersky.com/kos/english/kavwebscan.html

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image


#10 vestibule1443

vestibule1443
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:39 PM

Posted 21 June 2008 - 01:25 PM

Ok so new problem... Last night when I went to bed I put my computer in stand-by (which is set on my comp to go to hybernate). This morning when I tried to power it on, it would not come on. The lights were on on the pc itself, the fans were spinning, the monitor was on, but my mouse (which has a light) didnt light up, and there was nothing showing on the monitor, not even a no signal. I tried several force reboots, as well as flipping the power switch in the back to no avail. The monitor shows nothing, and I may have missed it because I had a fan blasting, but I didn't hear a POST bleep. I only had a couple minutes to fiddle with since I was leaving for work just then... I believe all the connections are tight as I hadn't touched it since I used it the night before. I was encountering some other errors that I was going to post here, but I obviously cannot access what they said because that's saved on the computer. There was one that occured a few times while I was playing Counter-Strike: Source saying basically that the Catalyst Control Center was encountering errors, crashing, etc. After ignoring the error on one occasion and attempting to go back to playing the game the screen remained just black and I had to hard reboot. I also encountered another error saying something like ccc.exe could not execute the image or DLL and then it showed a filepath to a DLL in C:\Windows\...yadda yadda, and said something like "check the image or diskette"

...I'm very worried.

#11 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:07:39 PM

Posted 22 June 2008 - 03:10 PM

So the computer does not turn on at all?

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image


#12 rookie147

rookie147

  • Members
  • 5,321 posts
  • OFFLINE
  •  
  • Local time:07:39 PM

Posted 16 July 2008 - 04:26 PM

Due to lack of feedback, this topic is now closed.
If you need this topic reopened, please request this by sending me a Personal Message including a link to your thread.
This applies only to the original topic starter. Everyone else please begin a New Topic.

If you are pleased with the service I have offered, you may like to consider making a donation. Posted Image
Posted Image





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users