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System32\drivers/ntfs.sys Problem


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#1 nickyboy

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Posted 18 June 2008 - 06:41 AM

Hi

My lap top has a problem, on booting says,

Windows could not start because the following file is mssing or corrupt:

System32\Drivers|Ntfs.sys

You can attempt to repair this file by starting Windows Setup using the original CD-ROM

Press r at the first screen to repair

Any ideas, have attempted to repair, re-install windows to no avail.

Have read some forums which are talking about viruses, some talking about hard drive problems or RAM issues, getting confused.

Running XP.

Can anyone help

Nicky boy

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#2 OldGrumpyBastard

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Posted 18 June 2008 - 06:45 AM

If you have the original XP CD (if not follow the instructions in each of the guides below), insert it in the tray and re-boot...When set-up prompts to press "R" do so...This will take you to the Recovery console...You will be asked for an administrative password...If there is one key it in and press enter....If there isn't one (which is usually the case) just press enter. At the command prompt type in sfc /scannow then enter. Note the space between c and /. This should re-install any missing or corrupt files.

Info on Recovery console:

http://www.bleepingcomputer.com/tutorials/...ial117.html#use

Info on using sfc /scannow:

http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/
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#3 nickyboy

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Posted 18 June 2008 - 07:04 AM

Thanks for response

The command is not recognised is all I am getting

#4 OldGrumpyBastard

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Posted 18 June 2008 - 07:09 AM

Thanks for response

The command is not recognised is all I am getting


And that command is?
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#5 nickyboy

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Posted 18 June 2008 - 07:12 AM

When i type sfc /scannow

#6 OldGrumpyBastard

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Posted 18 June 2008 - 07:20 AM

Try SFC.EXE /SCANNOW and see if that makes a difference...Look through the second link that I previously provided...sfc /scannow works on my system...but try it as it is posted in the guide and see what happens. You will need the XP CD (not a recovery CD) to do it this way...If you don't have an XP CD then there are work arounds in each of the links that I provided.
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#7 OldGrumpyBastard

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Posted 18 June 2008 - 07:43 AM

Other solutions are explained here:

http://www.computerhope.com/issues/ch000876.htm

This may be a hardware type issue as explained in the article above...I wouldn't leave out the possibility of malware infection although it's unlikely...but possible...
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#8 hamluis

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Posted 18 June 2008 - 08:56 AM

I believe that...at times, you cannot run sfc /scannow by doing the Start/Run thing.

I don't know why, I have had it happen to me.

But rather...Start/Run...type cmd, hit OK...new screen comes up, then type in sfc /scannow and hit Enter.

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#9 Budapest

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Posted 18 June 2008 - 04:23 PM

You cannot run SFC from the Recovery Console.

Try the fix given here.
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#10 usasma

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Posted 18 June 2008 - 07:36 PM

NTFS.SYS is the driver that runs the file system on your hard drive.
There are several reasons that it may not be recognized:
- the hard drive is dead/dying
- the Master Boot Record is corrupt
- the Boot Sector is corrupt
- the file itself is corrupt
- the file system is corrupt

While in the Recovery Console I'd also suggest running the chkdsk /r command to see if there's a corruption there.
You can also run the "fixmbr" command (without the quotes) to fix the Master Boot Record,
and you can run the "fix boot" command (without the quotes) to fix the Boot Sector.
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