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Slow Opening Word Files

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#1 ausboxhill


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Posted 18 June 2008 - 05:24 AM

Hi, I'm running Winxp sp3 and Office 2003. When I open Word file from another computer it takes ages to open the program. It's as if I hadn't clicked on the file in the first place! However when I click Word (instead of opening a file) it opens instantly. The wait for previously saved files is an amazing 15 seconds!

Do you think I am infected with a virus? What should I do? All help really appreciated!

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#2 cornzey


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Posted 18 June 2008 - 07:19 AM

Do you have any anti-virus software?

It doesn't sound like a virus but you would be better to get your system checked.

Just run a scan with an anti-virus, if you don't have one on your PC you can always use the Kaspersky Online Scanner.

Although it won't remove anything it will help you identify if there is a problem.

Kaspersky Online Scanner

Hope this helps.

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If I'm giving you help and I don't reply within 24 hours PM me with the topic link.

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#3 ausboxhill

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Posted 19 June 2008 - 04:44 PM

Hi Corney, Thanks for that. I solved this problem. The DDE function appears to be corrupt. To work around it I did the following:

Go to Control Panel, Folder Options, File Types, scroll down to and select (XLS, XLSx, DOC or DOCx), click Advanced, select Open, click the Edit button. Now uncheck "Use DDE" and then put your cursor on the Application box, arrow all the way to the right and put in "%1" (include the quote marks), If there is a /dde remove it. Then OK your way out. Things should work quickly again.

Do this for each file type XLS, XLSx, DOC and DOCx.

Edited by ausboxhill, 19 June 2008 - 05:00 PM.

#4 jgweed


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Posted 20 June 2008 - 07:51 AM

Thanks for replying with your solution to your problem. This may help others who have the same Office problem by adding to the common stock of computer knowledge here at BC.
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