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Insufficient RAM


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#1 madinzh

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Posted 07 April 2005 - 07:23 AM

Hi.
Was able to use Adobe Photoshop 7 just fine, but am now unable to " Initialise" ( german version) due to insufficient RAM.
Is it possible to delete files or remove programmes from start up menu etc to solve this?
I would prefer not to have to buy extra RAM, since my success with external devices is limited !

( latest acquisition being a 40GB LACIE external hard drive. As i do not, as yet, have a CD burner, i got this to do file back ups too large for floppies . However, it will only register as 3.2GB and seems to be incompatible with my HP printer. The latter will not work with my Canon scanner, but i think that's a TWAIN issue. To use any of them, there is a lot of juggling around with deinstalling and restarting etc. )

But back to the RAM..

any suggestions gratefully accepted.
Thanks
M

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#2 Rimmer

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Posted 07 April 2005 - 08:16 AM

Hi madinzh,
What operating system are you running? I'll assume its Win98 or XP.
How much RAM do you currently have? - go to 'Start' right click on 'My Computer' click on 'Properties' to open the 'System Properties' window. Here it will say how much RAM is in the computer.

Was the LACIE drive on a parallel port? Did you install the driver software for it? Can you give more information about your computer? e.g. motherboard make & model, processor type etc.

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#3 madinzh

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Posted 07 April 2005 - 08:50 AM

Hi Rimmer
Thank you for a quick reply.
My operating system is Windows 2000 professional .Service pack 3
I only have 521.744 kb RAM ( very sad)
and if my recent Ad-Aware log file is referring to the same thing, that represents the total amount, and i only have 73.860kb available.

If, by " parallel" you mean does my LACIE share the same port with my printer, using the adapter provided, then yes.
Also, the software was installed from the CD .
( did have a bit of bother formatting the hard drive, i.e it wouldn't!!!, but didn't think it would matter)

Re motherboard info etc, where do i look for that?

Madeline

#4 madinzh

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Posted 07 April 2005 - 10:34 AM

Hi again Rimmer
Managed to find Processor details ....
Intel Pentium 3
X86 Family Model 8 Stepping 6
AT / AT compatible
This what you meant?

#5 Rimmer

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Posted 07 April 2005 - 09:09 PM

Hi Madeline,

I only have 521.744 kb RAM ( very sad)


My reading of that is you have ~500k of RAM which would be very sad and your computer would not run. Do you mean 521,744kB? That is more like 512MB which is very good.
To be sure go to Start>Run type msinfo32 to open the System Information window (this is winXP but I think it translates to win2000) In the right hand of the windw is a list which includes the Total Physical Memory and Available Physical Memory listed in MB. These are the number I need.

Regarding start-up tasks, have a look in the Task Manager (Ctl+Alt+Del then click Task Manager) Have a look at the Applications that are running is there anything you don't recognise? At the bottom of the window is CPU Usage, the figure changes but on average what is it?

Thanks for the processor info. The motherboard info is often not easy to find unless you have a diagnostic program such as Everest Home. Here is a link:
http://www.lavalys.com/products/overview.php?pid=1?=en

I would suggest you download it and have a look at what is says about your system. The software secton also tells you what applications are auto starting. You can click Report and it will create a text file you can post here.

Sorry if this getting complicated but some of the information not easy to extract remotely.

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#6 madinzh

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Posted 07 April 2005 - 11:59 PM

oops, sorry(little known fact that the swiss use full stops to mark the thousands, and commas for decimal points....)
msinfo32 doesn't work for me..file could not be found.
So properties via file menu in My Computer yields 521744KB RAM

Is my Ad-Aware log file info unreliable then, when it states available physical memory as 73860kb?

In task manager, i have 4 Applications running...Bleeping Computer (!) in Netscape, Schmaili, My Computer and another Netscape page.
43 processes running .
I know what some of them are.
CPU Usage ranges from 0-30%
I might have a few uneccessary things but there shouldn't be anything nasty in there since Miekiemoes sorted me out in the highjackthis forum last week, and nothing has jumped in since.

I will have to download lavalys later today.

Thank you for your help thus far.

Madeline

( when you reply next time, could you type your local time please.just for interest.
with me it is now 6.52am )

#7 Rimmer

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Posted 08 April 2005 - 12:46 AM

Its 3.46pm here! You have roughly 512MB RAM which is heaps.

I don't know Ad-Aware log files at all so I don't know what it refers to. :thumbsup:

Try turning on your task manager and select the 'performance' tab. Then watch it as you load Photoshop. CPU will go to 100% for a while, that's ok but what about memory usage?

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#8 madinzh

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Posted 08 April 2005 - 07:09 AM

Downloaded Everest and found this under motherboard
Hope this report means more to you than it does to me!


--------[ EVEREST Home Edition © 2003, 2004 Lavalys, Inc. ]-----------------------------------------------------------

Version EVEREST v1.51.195
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer DELL-OPTIPLEX
Generator Administrator
Operating System Microsoft Windows 2000 Professional 5.0.2195 (Win2000 Retail)
Date 2005-04-08
Time 13:44


--------[ Motherboard

-------------------------------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name Dell OptiPlex GX150

Front Side Bus Properties:
Bus Type Intel GTL+
Bus Width 64-bit
Real Clock 133 MHz
Effective Clock 133 MHz
Bandwidth 1067 MB/s

Memory Bus Properties:
Bus Type SDR SDRAM
Bus Width 64-bit
Real Clock 133 MHz
Effective Clock 133 MHz
Bandwidth 1067 MB/s

Chipset Bus Properties:
Bus Type Intel Hub Interface
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 267 MHz
Bandwidth 267 MB/s

Motherboard Manufacturer:
Company Name Dell Computer Corporation
Product Information http://www.dell.com
BIOS Download http://support.dell.com


--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

B00 D00 F00: Intel 82815(EP) Chipset - Host-Hub Bridge [A-2]

Offset 00: 86 80 30 11 06 01 90 20 02 00 00 06 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 BE 00
Offset 30: 00 00 00 00 88 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 54 01 CC 38 00 00 00 00 00 10 11 01 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: EC 00 00 A8 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: DE A0 CE 07 00 00 00 00 09 00 04 F1 00 00 00 00
Offset 90: 00 00 0F FF F0 FF 00 00 65 80 65 80 45 84 C4 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 90 10 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 08 01 00 00

B00 D02 F00: Intel 82815 Chipset - Integrated i752 Graphics [A-2]

Offset 00: 86 80 32 11 07 00 B0 02 02 00 00 03 00 00 00 00
Offset 10: 08 00 00 F8 00 00 08 FF 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 BE 00
Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 09 01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 22 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D1E F00: Intel 82801BA I/O Controller Hub 2 (ICH2) [B-1]

Offset 00: 86 80 4E 24 07 01 80 00 02 00 04 06 00 00 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 01 01 40 E0 E0 80 22
Offset 20: 00 FD F0 FE F0 FF 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 06 00
Offset 40: 00 28 20 20 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 06 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 81 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 02 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 10 00 08 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 01 00 02 00 00 00 C0 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 47 0F 00 00 00 00 00 00

B00 D1F F00: Intel 82801BA ICH2 - LPC Bridge [B-1]

Offset 00: 86 80 40 24 0F 00 80 02 02 00 01 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 01 08 00 00 10 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 81 08 00 00 10 00 00 00
Offset 60: 09 09 09 09 90 00 00 00 80 80 80 09 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: FF FC 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 04 08 00 00 00 00 00 00 01 00 00 00
Offset D0: 86 21 00 00 02 0F 00 00 00 00 00 00 00 00 00 00
Offset E0: 10 00 00 C0 01 0C 0F 14 33 22 11 00 71 07 67 45
Offset F0: 00 00 40 00 00 00 00 00 47 0F 00 00 00 00 00 00

B00 D1F F01: Intel 82801BA ICH2 - ATA-100 IDE Controller [B-1]

Offset 00: 86 80 4B 24 05 00 80 02 02 80 01 01 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: A1 FF 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 07 E3 03 E3 00 00 00 00 05 00 01 02 00 00 00 00
Offset 50: 00 00 00 00 50 14 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 47 0F 00 00 00 00 00 00

B00 D1F F02: Intel 82801BA(M) ICH2 - USB Controller 1 [B-1]

Offset 00: 86 80 42 24 05 00 80 02 02 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 81 FF 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 09 04 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 27 00 00 03 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 47 0F 00 00 00 00 00 00

B00 D1F F03: Intel 82801BA(M) ICH2 - SMBus Controller [B-1]

Offset 00: 86 80 43 24 01 00 80 02 02 00 05 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: D1 DC 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 0A 02 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 47 0F 00 00 00 00 00 00

B00 D1F F04: Intel 82801BA(M) ICH2 - USB Controller 2 [B-1]

Offset 00: 86 80 44 24 05 00 80 02 02 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 61 FF 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 09 03 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 27 00 00 03 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 47 0F 00 00 00 00 00 00

B00 D1F F05: Intel 82801BA(M) ICH2 - AC'97 Audio Controller [B-1]

Offset 00: 86 80 45 24 05 00 80 02 02 00 01 04 00 00 00 00
Offset 10: 01 D8 00 00 41 DC 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 BE 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 09 02 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 47 0F 00 00 00 00 00 00

B01 D07 F00: AT&T LT WinModem

Offset 00: C1 11 59 04 07 01 90 02 02 00 80 07 00 40 00 00
Offset 10: 00 FC FF FD F9 EC 00 00 01 E8 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 40 00 00 00 C1 11 59 04
Offset 30: 00 00 00 00 F8 00 00 00 00 00 00 00 09 01 FC 0E
Offset 40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset 50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset 60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset 70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset 80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset 90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset A0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset B0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset C0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset D0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset E0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Offset F0: FF FF FF FF 00 00 00 00 01 00 E2 E6 00 00 00 00

B01 D0C F00: 3Com 3C920 Integrated Fast Ethernet Controller

Offset 00: B7 10 00 92 17 01 10 02 78 00 00 02 08 40 00 00
Offset 10: 01 EC 00 00 00 F8 FF FD 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 BE 00
Offset 30: 00 00 00 FE DC 00 00 00 00 00 00 00 09 01 0A 0A
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 02 FE
Offset E0: 00 41 00 68 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U.P.=740000000000000000...d,h,IBM VGA Compatible BIOS. ...*.:.H.
C000:0040 .......Version 04.01.2103 03/23/2000 09:17:08..Video memory:
C000:0080 1 MB Device Revision: 2.0..DECOMPILATION OR DISASSEMBLY PROHIB
C000:00C0 ITED.....Copyright © 1999-2000 Intel Corporation. All Rights
C000:0100 Reserved........PCIR..2.........P.......^...............D.......
C000:0140 .......t......................(........c-'(.+...................
C000:0180 ..............................(........c-'(.+...................
C000:01C0 ..............................P........c_OP.U..............(....
C000:0200 ..............................P........c_OP.U..............(....
C000:0240 ..............................(...@....c-'(.+...................
C000:0280 ..........................0...(...@....c-'(.+...................
C000:02C0 ..........................0...P...@....c_OP.T..............(....
C000:0300 ..............................P........._OP.U....M........](.c..
C000:0340 .................................. ....k.*..@.............O...B.
C000:0380 ..............Gl.]Be..............G...B..............>G...B.....
C000:03C0 ..(..........'(.*.......(.......P........._OP.T...@...P.......P.


------------------------------------------------------------------------------------------------------------------------

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

Re Task Manager:
In performance , initially, only bleeping computer and schmaili running
Total physical memory 521744 CPU 0%
Available 94816
System Cache 251512

Upon running Photoshop CPU 100%
Available 66456
System Cache 238688

After failure to initialise message CPU 4%
Available 66000
System Cache 238688

After closing Photoshop CPU 0%
Available 95440
System Cache 248920

Although they did keep moving a bit.

Does this make sense?

If you want kernel memory i will have to do it again.

Madeline
I thought ADAwareSE was obligatory nowadays!

#9 Rimmer

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Posted 08 April 2005 - 10:22 PM

Motherboard - I was looking for details because the BIOS on older boards had limits to hard drive size (thinking about the LACIE problem). I should have just asked you for the BIOS report. :thumbsup: From the info you sent it does not look like it would have any BIOS limitations.

LACIE - just a thought but did you try it with BIOS set to different kinds of parallel port?
There is standard/bi-directional/EPP and others. Does the LACIE manual say it should be set to a type?

Memory - with a browser and schmaili running you only have 94MB available. Seems low - my system has 512MB and 100MB available with browser and graphics app open and with 500kB image being edited. What is schmaili? where did you get it and what happens if you shut it down? What browser are you using?
Run task manager and look at Processes - what's using all the memory? See if Everest will do a report on running processes.

AdAwareSE - I run it all the time but I don't get any logs. :flowers:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#10 madinzh

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Posted 08 April 2005 - 11:00 PM

Hi
I don't know how to change my BIOS, or how to find it for that matter!
Must check LACIE CD later today
Schmaili is just an emoticon programme that loads at startup, hardly ever use it...
Like Everest...
--------[ Processes ]---------------------------------------------------------------------------------------------------

avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe 7356 KB 2708 KB
avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe 10744 KB 3704 KB
avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe 2732 KB 564 KB
EM_EXEC.EXE C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE 4176 KB 1468 KB
everest.bin C:\Program Files\Lavalys\EVEREST Home Edition\everest.bin 11192 KB 12344 KB
Explorer.EXE C:\WINNT\Explorer.EXE 3508 KB 7064 KB
hkcmd.exe C:\WINNT\System32\hkcmd.exe 4244 KB 1516 KB
hpotdd01.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe 4556 KB 1520 KB
iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe 2848 KB 28620 KB
igfxtray.exe C:\WINNT\System32\igfxtray.exe 4208 KB 1436 KB
internat.exe C:\WINNT\system32\internat.exe 2644 KB 760 KB
lsass.exe C:\WINNT\system32\lsass.exe 1332 KB 2264 KB
mcagent.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe 6648 KB 2580 KB
mcshield.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe 15120 KB 7144 KB
mcvsescn.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe 5748 KB 1856 KB
mcvsftsn.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe 6160 KB 2432 KB
mcvsrte.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe 9176 KB 6220 KB
mcvsshld.exe c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe 6260 KB 2528 KB
mspmspsv.exe C:\WINNT\System32\mspmspsv.exe 1892 KB 500 KB
MSTask.exe C:\WINNT\system32\MSTask.exe 5476 KB 1588 KB
Netscp.exe C:\PROGRA~1\Netscape\Netscape\Netscp.exe 6468 KB 15232 KB
opware32.exe C:\Program Files\ScanSoft\OmniPageSE\opware32.exe 3712 KB 1008 KB
RealPlay.exe C:\Program Files\Real\RealPlayer\RealPlay.exe 7408 KB 2824 KB
regsvc.exe C:\WINNT\system32\regsvc.exe 972 KB 272 KB
schmaili.exe C:\Program Files\Schmaili 4.0\schmaili.exe 21252 KB 14104 KB
services.exe C:\WINNT\system32\services.exe 6768 KB 2904 KB
smss.exe C:\WINNT\System32\smss.exe 384 KB 1076 KB
spoolsv.exe C:\WINNT\system32\spoolsv.exe 5128 KB 2856 KB
stisvc.exe C:\WINNT\system32\stisvc.exe 4088 KB 1524 KB
svchost.exe C:\WINNT\system32\svchost.exe 4936 KB 1728 KB
svchost.exe C:\WINNT\System32\svchost.exe 8520 KB 3120 KB
svchost.exe C:\WINNT\system32\svchost.exe 9116 KB 6184 KB
TeaTimer.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe 5932 KB 1896 KB
vsmon.exe C:\WINNT\system32\ZoneLabs\vsmon.exe 9072 KB 6284 KB
winlogon.exe C:\WINNT\system32\winlogon.exe 1784 KB 5844 KB
WinMgmt.exe C:\WINNT\System32\WBEM\WinMgmt.exe 196 KB 704 KB
WINWORD.EXE C:\Program Files\Microsoft Office\Office10\WINWORD.EXE 7568 KB 20000 KB
ymsgr_tray.exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe 5796 KB 1544 KB
zlclient.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe 4452 KB 3072 KB

Why the two values?
Re Adaware, just happened to see report option and clicked.
Wish you a g`day
M

#11 Rimmer

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Posted 08 April 2005 - 11:51 PM

:thumbsup: G'day Madeline,
Thanks for the Everest report - it looks like you're running McAfee and AVG. Pick one and uninstall the other one.
If you hardly use Schmaili uninstall it for now and see what effect it has. You can always put it back if you miss it.
As to the two figures in the Everest report - the first is how much real physical RAM the process is using, the second is how much swap space (virtual RAM on the hard drive) is being used.
What browser do you use? Netscape and IE are both in the processes list.

I'm running out of ideas here. :flowers: You can temporarily disable startup programs with msconfig in WinXP (but I'd have to look up what you do for win2000) and see if Photoshop will load then. If it does not I would suggest uninstalling it and re-installing it.

Sorry I'm not being much help.

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#12 Rimmer

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Posted 09 April 2005 - 12:40 AM

The function of msconfig in Win2000 is provided by freeware called Autoruns.
It can be downloaded from here:
http://www.sysinternals.com/ntw2k/freeware/autoruns.shtml

I've never used it so I cannot help you run it, but it is recommended by BC.

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#13 madinzh

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Posted 09 April 2005 - 09:11 AM

HI Rimmer

Thank you for persevering.

Anyway, Schmaili has gone.

Was about to hyperspace AVG, since i can easily download this free version again, then wondered about the items in the vault. Do they just get deleted, and is that ok?
(Miekiemoes had also told me to pick one antivirus , i just wasn't sure which one)

My default browser is Netscape 7, but this does not seem to support everything, so i have IE as an option ( don't know how to get rid of it anyway)
Both were there when my Photoshop used to be ok before.

Have to admit, thought all the recently acquired scanning and removal tools might have gobbled up a lot of RAM.

LACIE CD ...connect to a USB 2.0 Host port. Which i think i did. Might deinstall and reinstall tthe software soon., and try the formatting again.
Photoshop still being stubborn, so might do the same with that.

If all else fails, i can go and get " a stick of RAM "....and maybe you can tell me where to put it!!!

Madeline

#14 phawgg

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Posted 09 April 2005 - 09:26 PM

Hi,
I thought I'd try to help as best I can.

I would prefer not to have to buy extra RAM, since my success with external devices is limited !

The RAM would be internal, and 512 is sufficient.
Even though installing another "stick" is not hard,
it doesn't seem appropriate and does involve purchasing the right one(s) if it were needed.

latest acquisition being a 40GB LACIE external hard drive.

This device is also sufficient, yet I think it was installed improperly.

However, it will only register as 3.2GB

This can happen if the "drive partitioning" was not accomplished correctly.
It appears as though the drive was formated to accept the Win2000 OS,
but only a part of it (the partition) is functioning to accept the OS, and the remaining part is not partitioned,
so it will not be seen as an active drive (healthy).

( did have a bit of bother formatting the hard drive, i.e it wouldn't!!!, but didn't think it would matter)

Yes, it will be necessary to redo it's installation.

You may check it's properties in one of the system utilities available.
I, like Rimmer, am not exactly familiar with win2000.
In winXP it could be viewed using the disk manager, however,
I believe the Everest report can also be used
to determine what is going on with it.

Look for relevant information in your Summary Report and post it, please.

As i do not, as yet, have a CD burner, i got this to do file back ups too large for floppies

Understandable, and a good choice.

and seems to be incompatible with my HP printer.
The latter will not work with my Canon scanner,
but i think that's a TWAIN issue.
To use any of them,
there is a lot of juggling around with deinstalling and restarting etc.


Probably not precisely tied into the external hard drive issue, but
still an indication that some configurations are incorrect.

Was about to hyperspace AVG, since i can easily download this free version again,
then wondered about the items in the vault. Do they just get deleted, and is that ok?


Yes, perform an uninstall using Add/remove programs.
If asked by prompt messages to uninstall all components, reply "yes".
After rebooting, open your C:\ at My Computer using the context menu,
Open the folder "Program Files" and search for Grisoft. (assuming you can view system files on that "primary drive")
The folder may or may not remain.
If it did remain, you may simply delete it.

My default browser is Netscape 7, but this does not seem to support everything, so i have IE as an option ( don't know how to get rid of it anyway)
Both were there when my Photoshop used to be ok before.


Using both browsers is actually recommended practice.
Internet Explorer is, as you mention, useful at certain websites, in fact necessary, so uninstallation of IE is not recommended.

I have used Adobe Photoshop6, and it is a large program, capable of consuming both system resources and hard drive space.
I think thats been covered in previous discussion.

Your reports indicate what is going on.
You do have ample RAM, at 512 MB.

The amount available to utilize as you open various programs will decrease.

Total physical memory 521744 CPU 0%
Available 94816
System Cache 251512

then with Photoshop:
Upon running Photoshop CPU 100%
Available 66456
System Cache 238688

then the failure to initialize:

After failure to initialise message CPU 4%
Available 66000
System Cache 238688

and finally back to the original amount.

After closing Photoshop CPU 0%
Available 95440
System Cache 248920

meaning starting Adobe requires about 28.4 MB

What caught my eye was the "original" amount remaining after startup.

Whatever is running is consumming over 400MBs of memory.

That would be, as you correctly determined, in the running processes list.

This list, which I have taken the liberty of rearranging, based on what I think they are:

Anti-virus program one:

avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe 7356 KB 2708 KB
avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe 10744 KB 3704 KB
avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe 2732 KB 564 KB

Anti-virus program two:

mcagent.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe 6648 KB 2580 KB
mcshield.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe 15120 KB 7144 KB
mcvsescn.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe 5748 KB 1856 KB
mcvsftsn.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe 6160 KB 2432 KB
mcvsrte.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe 9176 KB 6220 KB
mcvsshld.exe c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe 6260 KB 2528 KB

Typical system files running from I believe the right locations:

Explorer.EXE C:\WINNT\Explorer.EXE 3508 KB 7064 KB
regsvc.exe C:\WINNT\system32\regsvc.exe 972 KB 272 KB
services.exe C:\WINNT\system32\services.exe 6768 KB 2904 KB
smss.exe C:\WINNT\System32\smss.exe 384 KB 1076 KB
spoolsv.exe C:\WINNT\system32\spoolsv.exe 5128 KB 2856 KB
stisvc.exe C:\WINNT\system32\stisvc.exe 4088 KB 1524 KB
svchost.exe C:\WINNT\system32\svchost.exe 4936 KB 1728 KB
svchost.exe C:\WINNT\System32\svchost.exe 8520 KB 3120 KB
svchost.exe C:\WINNT\system32\svchost.exe 9116 KB 6184 KB
igfxtray.exe C:\WINNT\System32\igfxtray.exe 4208 KB 1436 KB
lsass.exe C:\WINNT\system32\lsass.exe 1332 KB 2264 KB
MSTask.exe C:\WINNT\system32\MSTask.exe 5476 KB 1588 KB
winlogon.exe C:\WINNT\system32\winlogon.exe 1784 KB 5844 KB
WinMgmt.exe C:\WINNT\System32\WBEM\WinMgmt.exe 196 KB 704 KB
mspmspsv.exe C:\WINNT\System32\mspmspsv.exe 1892 KB 500 KB

Internet Explorer and Netscape browsers open and running:
iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe 2848 KB 28620 KB
Netscp.exe C:\PROGRA~1\Netscape\Netscape\Netscp.exe 6468 KB 15232 KB

Your printer software:
hkcmd.exe C:\WINNT\System32\hkcmd.exe 4244 KB 1516 KB
hpotdd01.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe 4556 KB 1520 KB

Your firewall:
zlclient.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe 4452 KB 3072 KB
vsmon.exe C:\WINNT\system32\ZoneLabs\vsmon.exe 9072 KB 6284 KB

Your anti-spyware resident protection:
TeaTimer.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe 5932 KB 1896 KB

Your Microsoft Office program:
WINWORD.EXE C:\Program Files\Microsoft Office\Office10\WINWORD.EXE 7568 KB 20000 KB
(which, BTW, is known to be a resource consumming one)

Your media player:
RealPlay.exe C:\Program Files\Real\RealPlayer\RealPlay.exe 7408 KB 2824 KB

The system reporting application:
everest.bin C:\Program Files\Lavalys\EVEREST Home Edition\everest.bin 11192 KB 12344 KB

Mouse software for additional funcionality(?)
EM_EXEC.EXE C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE 4176 KB 1468 KB

The program you mentioned was optional:
schmaili.exe C:\Program Files\Schmaili 4.0\schmaili.exe 21252 KB 14104 KB

Probably language selection tray icon:
internat.exe C:\WINNT\system32\internat.exe 2644 KB 760 KB

Information An optional Yahoo program:
ymsgr_tray.exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe 5796 KB 1544 KB

Information A legitimate software program, also:
opware32.exe C:\Program Files\ScanSoft\OmniPageSE\opware32.exe 3712 KB 1008 KB

All in all, it appears if you uninstall Grisoft, you'll be helping matters in decreasing the system "drain".
The Schmalli appears to have had the largest number KB of them all,
and it is now gone.

There is no clear indication of extraordinary RAM use, though. IMHO.

I don't know how to change my BIOS, or how to find it for that matter!

Viewing the BIOS is a good practice.

The technique varies from one board to another.
Generally tapping "delete" as soon as you power on the PC will cause the boot initialization to pause at a
screen that provides you with the information that is "assembled" by the Basic Input Output System before it
"allows" the win2000 OS to load.

Your Everest report also will define which BIOS you have with your motherboard.
Posting that information will help to determine if the delete key is used,
or perhaps F2, or F12, or another procedure.

Once you are "IN BIOS" you have no mouse, but up & down, Right & Left arows and the enter key
will allow full use, to view, or make adjustments to the BIOS to accomodate new hardware.
Most, if not all, BIOS will also show instructions regarding which keys to use.

I guess you have some "homework" to do.
With more information, we should be able to eventually solve the riddle of:

"NEED MORE RAM?"

As an option to posting the extra information from the Everest Report,
you may email to me the entire report, and I can post the relevant information if you like. PM me (using that button below my post) and I'll provide you with my email address, madinzh

Edited by phawgg, 09 April 2005 - 09:27 PM.

patiently patrolling, plenty of persisant pests n' problems ...

#15 Rimmer

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Posted 10 April 2005 - 07:23 AM

Madeline - please follow phawggs instructions, but also have you done a disk defrag lately?
If not in the last month, run it, it can't hurt anything. (Turning off your anti-virus and screen saver will help it complete more quickly.)

Windows 2000 Defragment:

* Double click My Computer
* Highlight your C: drive by clicking on it once.
* Right click the highlighted drive
* Click properties
* Click the Tools tab and click the Defragment now button.

If you don't know what i'm referring to see the article here:
http://support.microsoft.com/default.aspx?...kb;en-us;300978

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