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#1 sallyann1

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Posted 17 June 2008 - 01:15 PM

hello i know nothing about computers apart from the basics , but for a week now ive had issues .im getting popups , loss of connection , and my automatic updates say there turned off on task bar but there on in other part but not on, if that makessense at all .ive scanned n scanned n scanned useing a large range of products trying to find the culprit causeing this issue and to no avail it is still lurking somewhere deep inside

{Mod Edit:moved from XP ~~boopme}

Edited by boopme, 17 June 2008 - 01:26 PM.


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#2 sallyann1

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Posted 17 June 2008 - 01:55 PM

i know what they are but dunno what to use to remove them .. trojan:win32/vundo-gen!C 3 items infected ..
trojan:win32/vundo-gen!E 6 items infected ... i have tried both your vundo be gone things neither worked im still infected...

Edited by sallyann1, 17 June 2008 - 02:10 PM.


#3 Orange Blossom

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Posted 17 June 2008 - 08:53 PM

Hello sallyann1 and welcome to BC :thumbsup:

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/152812/trojanwin32vundo-genc-and-vundo-gene/ Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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