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Explorer.exe Closes At Random, Combofix Inside


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2 replies to this topic

#1 J W

J W

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Posted 17 June 2008 - 11:58 AM

Hi all,

I'm having a problem with my explorer.exe closing at random, then not reopening without manualing going to the task manager. The problem is particularly bad at startup. I've run combofix and the issue seems to be resolved, but I wanted to post the log for further review.

Thanks to all at bleepingcomputer for the info on this site. :thumbsup:

ComboFix 08-06-16.5 - Justin Walker 2008-06-17 12:37:17.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.261 [GMT -4:00]
Running from: C:\Documents and Settings\Justin Walker\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Justin Walker\Desktop\WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
* Created a new restore point
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\cookies.ini
C:\WINDOWS\system32\pmnmkhFw.dll
C:\WINDOWS\system32\rghebohx.ini
C:\WINDOWS\system32\wFhkmnmp.ini
C:\WINDOWS\system32\wFhkmnmp.ini2
C:\WINDOWS\system32\xhobehgr.dll

.
((((((((((((((((((((((((( Files Created from 2008-05-17 to 2008-06-17 )))))))))))))))))))))))))))))))
.

2008-06-16 16:50 . 2008-06-16 16:50 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-16 16:41 . 2008-06-16 16:41 <DIR> d-------- C:\Program Files\Uniblue
2008-06-16 16:41 . 2008-06-16 16:41 <DIR> d-------- C:\Documents and Settings\Justin Walker\Application Data\Uniblue
2008-06-08 18:19 . 2008-06-08 18:19 <DIR> d-------- C:\WINDOWS\system32\LogFiles
2008-05-25 20:48 . 2008-05-25 20:48 <DIR> d-------- C:\Documents and Settings\Justin Walker\Application Data\Talkback
2008-05-25 20:48 . 2008-05-25 20:48 0 --a------ C:\WINDOWS\nsreg.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-17 15:26 --------- d-----w C:\Program Files\McAfee
2008-06-17 15:26 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee
2008-06-17 02:17 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater
2008-06-16 04:51 --------- d-----w C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2008-06-12 11:05 --------- d-----w C:\Documents and Settings\Justin Walker\Application Data\SiteAdvisor
2008-05-26 00:46 --------- d-----w C:\Program Files\SiteAdvisor
2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-07 23:18 --------- d-----w C:\Program Files\Apple Software Update
2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2008-04-23 04:16 826,368 ----a-w C:\WINDOWS\system32\wininet.dll
2008-03-27 08:12 151,583 ----a-w C:\WINDOWS\system32\msjint40.dll
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\system32\win32k.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-03-31 20:50 68856]
"Uniblue RegistryBooster 2"="C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe" [2008-06-05 12:30 1923352]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 06:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2004-03-04 21:59 487424]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-02-02 16:32 155648]
"ATIModeChange"="Ati2mdxx.exe" [2001-09-04 17:24 28672 C:\WINDOWS\system32\Ati2mdxx.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-07-29 14:30 335872]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 18:48 32881]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 23:16 39792]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-11-01 19:12 582992]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6261\SiteAdv.exe" [2007-08-24 17:57 36640]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-03-28 23:37 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-03-30 10:36 267048]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2004-08-04 06:00 110592 C:\WINDOWS\system32\bthprops.cpl]
"McENUI"="C:\PROGRA~1\McAfee\MHN\McENUI.exe" [2007-11-30 05:42 1164576]

C:\Documents and Settings\Justin Walker\Start Menu\Programs\Startup\
RT-Updater.lnk - C:\Ross-Tech\VCDS\vcds.exe [2008-05-29 17:46:28 1042944]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2008-03-31 05:10:02 24576]
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2008-03-31 20:50:40 124400]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 16:05:56 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d330ead0-280f-11dd-954f-001641d1ab93}]
\Shell\AutoRun\command - E:\setupSNK.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e223c090-0490-11dd-953d-009096ae9da6}]
\Shell\AutoRun\command - E:\Autorun.exe /run
\Shell\Shell00\Command - E:\Autorun.exe /run
\Shell\Shell01\Command - E:\Autorun.exe /action
\Shell\Shell02\Command - E:\Autorun.exe /uninstall

.
Contents of the 'Scheduled Tasks' folder
"2008-06-17 15:43:03 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-04-01 01:37:36 C:\WINDOWS\Tasks\McDefragTask.job"
- c:\PROGRA~1\mcafee\mqc\QcConsol.exe'
"2008-04-01 01:37:34 C:\WINDOWS\Tasks\McQcTask.job"
- c:\PROGRA~1\mcafee\mqc\QcConsol.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-17 12:45:03
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\Ati2evxx.dll

PROCESS: C:\WINDOWS\explorer.exe
-> C:\Program Files\SiteAdvisor\6261\saHook.dll
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\system32\scardsvr.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint\ApntEx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\PROGRA~1\COMMON~1\McAfee\MNA\McNASvc.exe
C:\PROGRA~1\COMMON~1\McAfee\McProxy\McProxy.exe
C:\Program Files\McAfee\VirusScan\Mcshield.exe
C:\Program Files\McAfee\MPF\MpfSrv.exe
C:\Program Files\McAfee\MSK\msksrver.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\WINDOWS\system32\WLTRYSVC.EXE
C:\WINDOWS\system32\BCMWLTRY.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
.
**************************************************************************
.
Completion time: 2008-06-17 12:47:41 - machine was rebooted
ComboFix-quarantined-files.txt 2008-06-17 16:47:36

Pre-Run: 44,609,261,568 bytes free
Post-Run: 44,601,806,848 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

150 --- E O F --- 2008-06-11 14:25:37

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#2 pskelley

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Posted 08 July 2008 - 06:15 PM

Welcome to Bleeping Computer, please be sure you have read and followed the
Preparation Guide For Use Before Posting A Hijackthis Log, Instructions for receiving help in cleaning your computer
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
All advice given is taken at your own risk.

I apologize for the wait, if your issues are not resolved, read the instructions posted above and then follow the directions below. If you no longer need help, I would appreciate a quick post letting me know so I can close your topic.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.

Justin, if you have not resolved these issues, post a new HJT log using Add Reply. Telt me just what your problems are.

Download Trend Micro Hijack This™ to your Desktop
http://download.bleepingcomputer.com/hijac.../HJTInstall.exe
Doubleclick the HJTInstall.exe to start it.
By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.
HijackThis will open after install. Press the Scan button below.
This will start the scan and open a log.
Copy and paste the contents of the log in your next reply.

Thanks

Edited by pskelley, 08 July 2008 - 06:15 PM.

MS-MVP Windows Security 2007-08
Proud Member ASAP
UNITE Member 2006

#3 pskelley

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Posted 19 July 2008 - 03:34 PM

There has been no response to this topic in a week
This topic is closed
Thanks...pskelley
BleepingComputer
MS-MVP Windows Security 2007-08
Proud Member ASAP
UNITE Member 2006




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