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Desktop Message: "warning! Spyware Detected On Your Computer!"


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12 replies to this topic

#1 Rollo Tomasi

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Posted 17 June 2008 - 03:31 AM

Hello,

About a week ago, my computer started running extremely slowly, with multiple pop-up windows and messages stating that my system was infected with spyware and I needed to download certain anti-spyware products (which I avoided, of course). I have since run Ewido Anti-Malware, SDFix, SmitfraudFix and ComboFix, which seem to have gotten rid of the pop-ups.

However, one problem persists: My desktop is now a blue background with a big yellow rectangle in the middle of the screen that reads "Warning! Spyware detected on your computer!" and, underneath that, "Install an antivirus or spyware remover to clean your computer." And whenever I boot up my computer or leave it alone for a few minutes, a creepy screensaver -- featuring little black bugs crawling all over the screen -- briefly kicks in.

I've been reading about this problem on this and other message boards but have yet to find a solution. Any help you could give me would be much appreciated.

Thanks,
RT

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#2 Hellish

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Posted 17 June 2008 - 06:14 AM

Maybe they're just left behind from the bad program? Have you tried changing your desktop wallpaper/screensaver?

#3 boopme

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Posted 17 June 2008 - 09:03 AM

Hello and welcome. Please tell us if you are using XP or another.
Also please post the Smitfraud fix report. Usually found at C:\rapport.txt
Then do this scan also and tell us if it has improved.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#4 Rollo Tomasi

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Posted 17 June 2008 - 11:36 AM

Hellish, both the Desktop and Screensaver tabs have disappeared from my Display Properties window.

Thanks boopme. I am running XP. Here is a copy of my SmitfraudFix log:

SmitFraudFix v2.325

Scan done at 0:51:01.79, Mon 06/16/2008
Run from C:\Documents and Settings\Justin Chang\Desktop\Anti-Spyware\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts

127.0.0.1 localhost

VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files


IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{2810EB22-763D-4D0C-9450-64BBD1758685}: DhcpNameServer=85.255.115.3,85.255.112.10
HKLM\SYSTEM\CCS\Services\Tcpip\..\{BFF571D7-FBED-4CE3-B1A2-ED88AEBC5613}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{2810EB22-763D-4D0C-9450-64BBD1758685}: DhcpNameServer=85.255.115.3,85.255.112.10
HKLM\SYSTEM\CS1\Services\Tcpip\..\{BFF571D7-FBED-4CE3-B1A2-ED88AEBC5613}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{2810EB22-763D-4D0C-9450-64BBD1758685}: DhcpNameServer=85.255.115.3,85.255.112.10
HKLM\SYSTEM\CS3\Services\Tcpip\..\{BFF571D7-FBED-4CE3-B1A2-ED88AEBC5613}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End

I will run MBAM and post those results in my next reply.

#5 quietman7

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Posted 17 June 2008 - 11:50 AM

After scanning with MBAM, do this:

Click on the link below:
http://www.kellys-korner-xp.com/xp_tweaks.htm
Scroll down to #128 and click "Desktop and Screensaver Tabs" in the right column. Go to File, choose "Save page as" All Files and save desktoptab.reg to your desktop. Double-click on that file and choose "Yes" to merge it into the registry when prompted. Once you get a successful message delete the file and reboot.

This step involves making changes in the registry. Always back up your registry before making any changes. If you are not familiar with working in the registry, then you should NOT attempt to make any changes on your own.
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#6 Rollo Tomasi

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Posted 17 June 2008 - 11:52 AM

Sorry, but I forgot to mention that I actually did run Malwarebytes' Anti-Malware TWICE a few days ago, which probably helped get rid of a lot of the pop-ups. I ran it again just now; here's the log (let me know if you want me to post the earlier ones).

Malwarebytes' Anti-Malware 1.17
Database version: 864

9:44:58 AM 6/17/2008
mbam-log-6-17-2008 (09-44-58).txt

Scan type: Quick Scan
Objects scanned: 47136
Time elapsed: 4 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\blphcan6j0eeet.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Justin Chang\Local Settings\Temp\.ttD.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Justin Chang\Local Settings\Temp\.ttF.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.

#7 quietman7

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Posted 17 June 2008 - 11:59 AM

Well it appears MBAM is still finding malware so run it again after rebooting your computer.

Then download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#8 Rollo Tomasi

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Posted 18 June 2008 - 12:47 PM

Here's my SUPERAntiSpyware Scan Log. The blue desktop background is still there, but the screensaver seems to have gone away.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/18/2008 at 01:28 AM

Application Version : 4.15.1000

Core Rules Database Version : 3484
Trace Rules Database Version: 1475

Scan type : Complete Scan
Total Scan Time : 02:27:17

Memory items scanned : 160
Memory threats detected : 0
Registry items scanned : 4915
Registry threats detected : 1
File items scanned : 77978
File threats detected : 11

Trojan.FakeAlert/Variant
[lphcan6j0eeet] C:\WINDOWS\SYSTEM32\LPHCAN6J0EEET.EXE
C:\WINDOWS\SYSTEM32\LPHCAN6J0EEET.EXE

MyWay Search Assistant Computers
C:\DOCUMENTS AND SETTINGS\JUSTIN CHANG\MY DOCUMENTS\JUSTIN\BACKUPS\BACKUP-20060829-024412-936.DLL

Adware.E404 Helper/Variant
C:\DOCUMENTS AND SETTINGS\JUSTIN CHANG\MY DOCUMENTS\JUSTIN\BACKUPS\BACKUP-20071228-034915-333.DLL

Trojan.ZQuest
C:\QOOBOX\QUARANTINE\C\PROGRAM FILES\MSN GAMING ZONE\LAVUGA.DLL.VIR

Adware.k8l
C:\QOOBOX\QUARANTINE\C\PROGRAM FILES\MSN GAMING ZONE\PROFSYRTY.HTML.VIR

Adware.ClickSpring
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\FNTS~1\JAVAW.EXE.VIR

Adware.DeeWoo/ThinkAdz
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\TCNTNKDM.EXE.VIR

Rootkit.TNCore-Installer
C:\WINDOWS\SYSTEM32\6026C\WSDRV3.EXE

Bugs! Screensaver
C:\WINDOWS\SYSTEM32\BLPHCAN6J0EEET.SCR

Trojan.Unclassified/BrowserDriver
C:\WINDOWS\SYSTEM32\DEV3\MOOLCKR.EXE

Trojan.Unknown Origin
C:\WINDOWS\UNV0ACBDAGFUZW\OBPXUF1GU3IRTT.VBS

#9 quietman7

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Posted 18 June 2008 - 01:02 PM

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").
These are some common malware related entries you may see:
  • Security Info
  • Warning Message
  • Security Desktop
  • Warning Homepage
  • Privacy Protection
  • Desktop Uninstall
If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

When done go back into your Desktop Settings and you should be able to change the color/theme to whatever you want.
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#10 Rollo Tomasi

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Posted 18 June 2008 - 11:05 PM

Unfortunately, when I go to Display Properties, the Desktop tab is not there (neither is the Screensaver tab). It seems that whatever malware I had is preventing me from changing either of those settings ...

#11 quietman7

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Posted 19 June 2008 - 06:43 AM

Did you follow my previous instructions in Post #5 to restore the Desktop/screensaver tabs?
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#12 Rollo Tomasi

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Posted 19 June 2008 - 12:01 PM

Sorry, I didn't see that! Just followed your instructions and my Desktop and Screensaver settings have been restored -- thanks so much. Really appreciate your help.

#13 quietman7

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Posted 19 June 2008 - 12:12 PM

You're welcome.

Now if there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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