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Blue Screen - 0x0000001e (0xc0000005,0x804b7b27,0x00000000,0x00000004)


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#1 trailcreek

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Posted 16 June 2008 - 06:18 PM

I've been working with OT to remove several viruses and we are down to the final cleanup. The computer has been running great over the weekend! I booted up today and got the Blue Screen of death with the following message:

***STOP: 0x0000001E (0xC0000005,0x804B7B27,0x00000000,0x00000004) KMODE_EXCEPTION_NOT_HANDLED

I have Windows 2000, have installed no new hardware or software (other than what OT has advised me to install to remove viruses last week - and everything was running great!)
I've tried to start in Safe Mode but the Blue Screen just keeps coming back. Any suggestions of how I get around this and how to proceed from here? Do I complete the system cleanup first or deal with the Blue Screen issue?

Appreciate any help

Trailcreek

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#2 hamluis

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Posted 17 June 2008 - 10:24 AM

Your blue screen may be contributed to by your malware situation...the malware should always be the first priority.

Louis

#3 trailcreek

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Posted 18 June 2008 - 02:56 PM

I didn't get the solution to this system error message but I was able to use Last Know Configuration to recover.

Cheers,
Trailcreek




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