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Need Help, Trojan-win32@mx.


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#1 longsword

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Posted 16 June 2008 - 12:02 PM

I had a pop up in the lower right corner saying I had this "Trojan-spy.Win32@mx".

I have run Spybot:Search & Destroy, ad-aware and I did a AVG virus scan.

Spybot and Ad-Aware both froze before finishing. AVG did not remove the problem.

I tried spydoctor, which listed a load of problems, but then I realised it was only a trial so it wouldn't fix my problem.

Then I started reading some forums, and noticed lots of "Hijack This" logs and "Smitfraudfix" logs.

I am clueless as to what to do now, and its just becoming a big headache. :thumbsup:

When I googled the trojan it mentioned it was from the zlob group of trojans, whatever that means?


I am only aware of this trojan, but I don't know what else might be on my system.

Edit:It also put AntiSpyCheck 2.1.0 on my computer, whatever that is??

Edited by longsword, 16 June 2008 - 12:24 PM.


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#2 quietman7

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Posted 16 June 2008 - 01:13 PM

Please print out and follow the generic instructions for using "SmitfraudFix".
-- If you have downloaded SmitfraudFix previously, please delete that version and download it again as the tool is frequently updated!
-- If using Windows Vista be sure to Run As Administrator
  • Make sure you scroll down to Clean and perform the steps where you reboot in "Safe Mode" and run option #2.
  • The tool will go through a series of cleanup processes and automatically start the Disk Cleanup program to remove Temporary files. Wait for it to complete and Disk Cleanup to finish.
-- If the tool fails to launch from the Desktop, please move smitfraudFix.exe to the root of the system drive (usually C:\), and run it from there.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Instructions with screenshots if needed.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").
These are some common malware related entries you may see:
  • Security Info
  • Warning Message
  • Security Desktop
  • Warning Homepage
  • Privacy Protection
  • Desktop Uninstall
If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".
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#3 longsword

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Posted 17 June 2008 - 01:59 PM

Here is the log you asked for. Although I didn't think logs where allowed in this forum section.

Malwarebytes' Anti-Malware 1.17
Database version: 864

7:44:25 PM 17/06/2008
mbam-log-6-17-2008 (19-44-25).txt

Scan type: Quick Scan
Objects scanned: 41140
Time elapsed: 4 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 7
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{daed9266-8c28-4c1c-8b58-5c66eff1d302} (Search.Hijack) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{257f6f44-2c64-46bb-acb4-55f9b9e0ae08} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tdidrv32.sys (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{257f6f44-2c64-46bb-acb4-55f9b9e0ae08} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl\w\ (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchURL (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchUrl\w\ (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchURL (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Search And Destroy (Rogue.SearchAndDestroy) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\162123 (Trojan.BHO) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Search And Destroy\Search And Destroy Setup Log.txt (Rogue.SearchAndDestroy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Rob\My Documents\My Music\My Music.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Rob\My Documents\My Pictures\My Pictures.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Rob\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Rob\My Documents\My Documents.url (Trojan.Zlob) -> Quarantined and deleted successfully.

#4 quietman7

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Posted 17 June 2008 - 02:12 PM

HijackThis and ComboFix logs are not permitted in this forum.

How is your computer running now? Any more reports/signs of infection?
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#5 longsword

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Posted 17 June 2008 - 02:21 PM

How is your computer running now? Any more reports/signs of infection?


Well Its ok at the moment, but I thought it was ok yesterday when I tried some other removal methods. Yet AVG showed up a warning message.

So I will have to wait and see with this clean-up I guess?? Thanks Anyway :thumbsup:

Edited by longsword, 17 June 2008 - 02:22 PM.


#6 quietman7

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Posted 17 June 2008 - 02:36 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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#7 longsword

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Posted 21 June 2008 - 04:19 PM

Well all seemed well for a few days then avg popped up a warning telling me I had a zlob infection still.

Edited by longsword, 21 June 2008 - 04:20 PM.


#8 quietman7

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Posted 22 June 2008 - 07:02 AM

Did AVG provide a specific file name associated with this malware threat and if so, where is it located (full file path) at on your system?
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#9 longsword

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Posted 22 June 2008 - 10:28 AM

Names and locations according to avg

I hope this print screen is ok

Posted Image

Edited by longsword, 22 June 2008 - 10:29 AM.


#10 quietman7

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Posted 22 June 2008 - 02:45 PM

The infected RP***\A00*****.exe file(s) identified by your scan are in the System Volume Information Folder (SVI) which is a part of System Restore. This is the feature that allows you to set points in time to roll back your computer to a clean working state. The SVI folder is protected by permissions that only allow the system to have access and is hidden by default unless you have reconfigured Windows to show it.

System Restore will back up the good as well as the bad files so when malware is present on the system it gets included in any restore points as an A00***** file. When you scan your system with anti-virus or anti-malware tools, they may detect and place these files in quarantine. When a security program quarantines a file, that file is essentially disabled and prevented from causing any harm to your system. The quarantined file is safely held there and no longer a threat until you take action to delete it.

Following the instructions to create a new restore point and purge all but the most recent restore point with Disk Cleanup should also remove the infected files.
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