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Help ! Pop-ups And Slow Browsing Etc


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17 replies to this topic

#1 fictionuk

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Posted 16 June 2008 - 05:17 AM

Hi there and thax in advance for any help.

OK, i've got constant pop-ups for spy-ware etc and it seems to be getting worse. I'm sure that it is also preventing me accesing certain sites such as tech forums. M browsing is also very slow and takes ages to load web sites in general.

My PC connects on its own and then loses connection on a regular basis. Thre is probs with the keyboard as well such as characters NOT appearing properly and have to type slowly. Its like i'm racing the PC. As I type I haveto go back and correct it (as I have done here)

I have ran spybot, ad-aware etc, cleared out ALL temp folders, temp internet folders and yet the pop-ups still come.

This is driving me mad and my only hope is that someone at bleeping comp' can help me with this prob.

Here is my hijack this log file

Thanx in advance

Dea

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:12:44, on 16/06/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Dean Holt\Local Settings\Temp\wz214b\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [H2O] C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 5.0\THGuard.exe"
O4 - HKLM\..\Run: [5c78c7fd] rundll32.exe "C:\WINDOWS\system32\dumukpyl.dll",b
O4 - HKLM\..\Run: [FixCamera] C:\WINDOWS\FixCamera.exe
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FFDD1E16-3647-42B9-8E42-320C3E6B23B9}: NameServer = 62.24.218.223 62.24.218.222
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

--
End of file - 4492 bytes

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#2 OldTimer

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Posted 17 June 2008 - 12:31 AM

Hello fictionuk and welcome to BC. Let's see what we can find. Please follow the steps below in order:

Before running a new scan let's clean out the temporary folders.

Download ATF Cleaner to your Desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:
  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:
  • Click Opera at the top and choose Select All from the list.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Close ALL Internet browsers (very important).
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Now download OTScanIt from here or here to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • In the Drivers section click on Non-Microsoft.
  • Under Additional Scans click the checkboxes in front of the following items to select them:
    • Reg - BotCheck
      File - Additional Folder Scans
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Save the file to your desktop or other location where you can find it back.
Use the Add Reply button and attach the file in your next post (do not try to copy/paste it into the post).

Cheers.

OT
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#3 fictionuk

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Posted 17 June 2008 - 04:23 AM

Hi and thanx the for prompt reply.

Here is my log file.

(sorry b is getting getting hrd to type wioutt rors) - that is my typing unless I do it slowly as I am doing here.

Thanx

Dean

Attached Files



#4 OldTimer

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Posted 17 June 2008 - 06:56 AM

Hi fictionuk. Let's see what we can do. Follow the steps below in order:

Step #1

Please download The Avenger by Swandog46 to your Desktop.
  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
%systemdrive%\b4
%systemroot%\bm5f4bf461.xml
%systemroot%\system32\aworgujv.dll
%systemroot%\system32\bcihoqss.ini
%systemroot%\system32\bcihoqss.ini2
%systemroot%\system32\dbeskhyv.ini
%systemroot%\system32\eousxsfn.dll
%systemroot%\system32\fjuwfgnx.dll
%systemroot%\system32\gpsproor.dll
%systemroot%\system32\hldifsxj.dll
%systemroot%\system32\iwihuohi.dll
%systemroot%\system32\jcdqmyij.dll
%systemroot%\system32\jiymqdcj.ini
%systemroot%\system32\lmyiskwi.dll
%systemroot%\system32\lypkumud.ini
%systemroot%\system32\mkvxbdao.dll
%systemroot%\system32\paocfveu.dll
%systemroot%\system32\pmnnkaqp.dll
%systemroot%\system32\rxqfmfcl.dll
%systemroot%\system32\sntdhmov.dll
%systemroot%\system32\sojgjrbq.ini
%systemroot%\system32\ssqohicb.dll
%systemroot%\system32\tjgeufpw.ini
%systemroot%\system32\wpfuegjt.dll
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr0.dat
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr1.dat

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

Now, start The Avenger program by clicking on its icon on your desktop.
  • Click in the window labeled Input Scrupt Here and paste the text copied to the clipboard into it by pressing (Ctrl+V).
  • Click the Execute button
  • Answer "Yes" twice when prompted.
The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
Step #2

Start OTScanIt. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Non-Microsoft Only]
< ShellExecuteHooks [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks
YY -> {657FE57A-1AC8-455E-9651-51044228C11A} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\pmnnKAqp.dll []
< Winlogon\Notify settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
YY -> pmnnKAqp -> %SystemRoot%\system32\pmnnKAqp.dll
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YY -> {27894bdb-e2ff-479a-b0f2-f3b082fe298d} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\sntdhmov.dll [Reg Error: Value  does not exist or could not be read.]
YY -> {657FE57A-1AC8-455E-9651-51044228C11A} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\pmnnKAqp.dll [Reg Error: Value  does not exist or could not be read.]
YY -> {B217BF11-D33A-480F-89FA-E5730435B6AD} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\ssqOhIcB.dll [Reg Error: Value  does not exist or could not be read.]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{4E7BD74F-2B8D-469E-8DA9-FD60BB9AAE33} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{6638A9DE-0745-4292-8A2E-AE530E7B9B3F} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{BC4FFE41-DE9F-46FA-B455-AAD49B9F9938} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\{e2e2dd38-d088-4134-82b7-f2ba38496583} [HKEY_LOCAL_MACHINE] -> [Reg Error: Key does not exist or could not be opened.]
[Registry - Additional Scans - Non-Microsoft Only]
< BotCheck > -> 
*Authentication Packages* -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\\Authentication Packages
YY -> C:\WINDOWS\system32\ssqOhIcB -> %SystemRoot%\system32\ssqOhIcB.dll
< BotCheck > -> 
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\DNA\btdna.exe -> %ProgramFiles%\DNA\btdna.exe [C:\Program Files\DNA\btdna.exe:*:Enabled:DNA]
[Files/Folders - Created Within 30 days]
NY -> b4 -> %SystemDrive%\b4
NY -> 6 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> aworgujv.dll -> %SystemRoot%\System32\aworgujv.dll
NY -> BcIhOqss.ini -> %SystemRoot%\System32\BcIhOqss.ini
NY -> BcIhOqss.ini2 -> %SystemRoot%\System32\BcIhOqss.ini2
NY -> dbeskhyv.ini -> %SystemRoot%\System32\dbeskhyv.ini
NY -> eousxsfn.dll -> %SystemRoot%\System32\eousxsfn.dll
NY -> fjuwfgnx.dll -> %SystemRoot%\System32\fjuwfgnx.dll
NY -> gpsproor.dll -> %SystemRoot%\System32\gpsproor.dll
NY -> hldifsxj.dll -> %SystemRoot%\System32\hldifsxj.dll
NY -> iwihuohi.dll -> %SystemRoot%\System32\iwihuohi.dll
NY -> jcdqmyij.dll -> %SystemRoot%\System32\jcdqmyij.dll
NY -> jiymqdcj.ini -> %SystemRoot%\System32\jiymqdcj.ini
NY -> lmyiskwi.dll -> %SystemRoot%\System32\lmyiskwi.dll
NY -> lypkumud.ini -> %SystemRoot%\System32\lypkumud.ini
NY -> mkvxbdao.dll -> %SystemRoot%\System32\mkvxbdao.dll
NY -> paocfveu.dll -> %SystemRoot%\System32\paocfveu.dll
NY -> rxqfmfcl.dll -> %SystemRoot%\System32\rxqfmfcl.dll
NY -> sntdhmov.dll -> %SystemRoot%\System32\sntdhmov.dll
NY -> sojgjrbq.ini -> %SystemRoot%\System32\sojgjrbq.ini
NY -> ssqOhIcB.dll -> %SystemRoot%\System32\ssqOhIcB.dll
NY -> tjgeufpw.ini -> %SystemRoot%\System32\tjgeufpw.ini
NY -> wpfuegjt.dll -> %SystemRoot%\System32\wpfuegjt.dll
NY -> 7 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY -> BM5f4bf461.xml -> %SystemRoot%\BM5f4bf461.xml
[Files/Folders - Modified Within 30 days]
NY -> 6 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> aworgujv.dll -> %SystemRoot%\System32\aworgujv.dll
NY -> BcIhOqss.ini -> %SystemRoot%\System32\BcIhOqss.ini
NY -> BcIhOqss.ini2 -> %SystemRoot%\System32\BcIhOqss.ini2
NY -> dbeskhyv.ini -> %SystemRoot%\System32\dbeskhyv.ini
NY -> eousxsfn.dll -> %SystemRoot%\System32\eousxsfn.dll
NY -> fjuwfgnx.dll -> %SystemRoot%\System32\fjuwfgnx.dll
NY -> gpsproor.dll -> %SystemRoot%\System32\gpsproor.dll
NY -> hldifsxj.dll -> %SystemRoot%\System32\hldifsxj.dll
NY -> iwihuohi.dll -> %SystemRoot%\System32\iwihuohi.dll
NY -> jcdqmyij.dll -> %SystemRoot%\System32\jcdqmyij.dll
NY -> jiymqdcj.ini -> %SystemRoot%\System32\jiymqdcj.ini
NY -> lmyiskwi.dll -> %SystemRoot%\System32\lmyiskwi.dll
NY -> lypkumud.ini -> %SystemRoot%\System32\lypkumud.ini
NY -> mkvxbdao.dll -> %SystemRoot%\System32\mkvxbdao.dll
NY -> paocfveu.dll -> %SystemRoot%\System32\paocfveu.dll
NY -> pmnnKAqp.dll -> %SystemRoot%\System32\pmnnKAqp.dll
NY -> rxqfmfcl.dll -> %SystemRoot%\System32\rxqfmfcl.dll
NY -> sntdhmov.dll -> %SystemRoot%\System32\sntdhmov.dll
NY -> sojgjrbq.ini -> %SystemRoot%\System32\sojgjrbq.ini
NY -> ssqOhIcB.dll -> %SystemRoot%\System32\ssqOhIcB.dll
NY -> tjgeufpw.ini -> %SystemRoot%\System32\tjgeufpw.ini
NY -> wpfuegjt.dll -> %SystemRoot%\System32\wpfuegjt.dll
NY -> 7 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY -> BM5f4bf461.xml -> %SystemRoot%\BM5f4bf461.xml
NY -> qmgr0.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
NY -> qmgr1.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
[Empty Temp Folders]
[Start Explorer]

The fix should only take a very short time. When the fix is completed a message box will popup either telling you that it is finished, or that a reboot is needed to complete the fix. If the fix is complete, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that log back here in your next reply.

If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that log back here in your next reply.

Step #3

Now let's run an online virus scan. Both of these require Internet Explorer. Try F-Secure first. Sometimes it doesn't play nice with other system components so if it cannot complete then try the Kaspersky scan. You only need to complete one of the two.

Run the F-Secure Online Scanner

Note: This Scanner is for Internet Explorer Only!
  • Click on Online Services and then Online Scanner
  • Accept the License Agreement.
  • Once the ActiveX installs,Click Full System Scan
  • Once the download completes,the scan will begin automatically.
  • The scan will take some time to finish,so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button and Copy&Paste the entire report in your next reply.
If the F-Secure scan did not work then try an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (if available otherwise Standard)
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • The program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Step #4

Run a new OTScanIt scan with the following options

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program.
  • Just use the default settings.
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it and close Notepad (save changes if necessary).
  • Close OTScanIt and locate the OTScanIt.txt file in the folder where OTScanIt.exe is located.
  • Attach that file back here in your next reply.
Step #5

Copy/paste the following back here in your next reply:
  • The Avenger report (c:\Avenger.txt)
  • The latest OTScanIt fix log (look in the OTScanIt folder for the MovedFiles folder. In that folder will be a file with a name in the form of mmddyyyy_hhmmss.log for month, day, year, hours, minutes, and seconds that the scan was run. )
  • The online virus scan report (whichever one you ran)
Attach the following back here in your next reply:
  • The new OTScanIt scan log
I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#5 fictionuk

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Posted 17 June 2008 - 08:57 AM

Hello and many thanx. So far things ....feel better already....

Anyway. heres the log file

Dean

Attached Files



#6 fictionuk

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Posted 17 June 2008 - 10:18 AM

I hope i'm not jumping the gun here.....

Ok, i've run the virus scan and it found the usual spyware but it also found something called Vundo.gen38.

Here is the new OTScanit log.

I'm going to be out until tonight so I can't reply until then. Hope thats cool.

Thanx

Dean

#7 fictionuk

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Posted 17 June 2008 - 10:22 AM

Its saying 'Upload Failed. This file was larger than the available space'

The file is 298kb and I have only 113.17kb available

Dean

#8 OldTimer

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Posted 17 June 2008 - 12:05 PM

Hi fictionuk. Upload the file to me here then.

Also post the Avenger text and the online AV scan back to this post.

Cheers.

OT
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#9 fictionuk

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Posted 17 June 2008 - 04:52 PM

Hello OT, i've sent you the other requested log file but for the life of me, I can't find the Avenger file other than a couple in the Avenger folder that has the zip files but when I try to open it, it wants a password.

I'm really sorry but have I f*cked all this up ?

Dean

#10 OldTimer

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Posted 17 June 2008 - 05:45 PM

Hi fictionuk. The avenger file will be at c:\avenger.txt (see step #5). I won't need that one but I will need this next one. It will be at the same place.

There's a couple of lingering files so let's try it again. This time we will use DrWeb:

Step #1

Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
%systemroot%\pskt.ini
%systemroot%\system32\ikhjqwlw.ini
%systemroot%\system32\pauojjml.dll
%systemroot%\system32\vtjgityp.dll
%systemroot%\system32\wlwqjhki.dll

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

Now, start The Avenger program by clicking on its icon on your desktop.
  • Click in the window labeled Input Scrupt Here and paste the text copied to the clipboard into it by pressing (Ctrl+V).
  • Click the Execute button
  • Answer "Yes" twice when prompted.
The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
Step #2

Start OTScanIt. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Non-Microsoft Only]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NY -> 5c78c7fd -> %SystemRoot%\system32\wlwqjhki.dll [rundll32.exe "C:\WINDOWS\system32\wlwqjhki.dll",b]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
NY -> {fc3493bd-d3a5-46cd-b449-1cbf3dbe8f18} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\vtjgityp.dll [Reg Error: Value  does not exist or could not be read.]
[Files/Folders - Created Within 30 days]
NY -> ikhjqwlw.ini -> %SystemRoot%\System32\ikhjqwlw.ini
NY -> pauojjml.dll -> %SystemRoot%\System32\pauojjml.dll
NY -> vtjgityp.dll -> %SystemRoot%\System32\vtjgityp.dll
NY -> wlwqjhki.dll -> %SystemRoot%\System32\wlwqjhki.dll
NY -> pskt.ini -> %SystemRoot%\pskt.ini
[Files/Folders - Modified Within 30 days]
NY -> ikhjqwlw.ini -> %SystemRoot%\System32\ikhjqwlw.ini
NY -> pauojjml.dll -> %SystemRoot%\System32\pauojjml.dll
NY -> vtjgityp.dll -> %SystemRoot%\System32\vtjgityp.dll
NY -> wlwqjhki.dll -> %SystemRoot%\System32\wlwqjhki.dll
NY -> pskt.ini -> %SystemRoot%\pskt.ini
[Empty Temp Folders]
[Start Explorer]

The fix should only take a very short time. When the fix is completed a message box will popup either telling you that it is finished, or that a reboot is needed to complete the fix. If the fix is complete, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that log back here in your next reply.

If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that log back here in your next reply.

Step #3

Now let's run a DrWeb scan. Download Dr.Web CureIt
  • Doubleclick the drweb-cureit.exe file and then Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options and Change settings
  • Choose the Scan tab and remove the mark at Heuristic analysis.
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click Yes to all if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found: Posted Image
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    Posted Image

    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click File and choose Save Report List
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.
Step #4

Run a new OTScanIt scan with the following options

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program.
  • Just use the default settings.
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it and close Notepad (save changes if necessary).
  • Close OTScanIt and locate the OTScanIt.txt file in the folder where OTScanIt.exe is located.
  • Attach that file back here in your next reply.
Step #5

Copy/paste the following back here in your next reply:
  • The Avenger report (c:\Avenger.txt)
  • The latest OTScanIt fix log (look in the OTScanIt folder for the MovedFiles folder. In that folder will be a file with a name in the form of mmddyyyy_hhmmss.log for month, day, year, hours, minutes, and seconds that the scan was run. )
  • The DrWeb report
Attach the following back here in your next reply:
  • The new OTScanIt scan log
I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

Cheers.

OT
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#11 fictionuk

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Posted 18 June 2008 - 04:16 AM

Hi, heres the OTscanit log file. I hope i'm up to speed now :-)

I'm about to run the DrWeb prog now.

Thanx again

Dean

Attached Files



#12 OldTimer

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Posted 18 June 2008 - 02:42 PM

Hi fictionuk. Everything looks pretty good. Just one leftover registry entry. Follow the instructions below:

Start OTScanIt. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Registry - Non-Microsoft Only]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {3929E321-B9C6-4B27-83E2-7572687B0520} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\ssqOhIcB.dll [Reg Error: Value  does not exist or could not be read.]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix.

Close Notepad and OTScanIt.

Go ahead and run the system normally for a couple of days and then get back with me and let me know if there are any continuing issues. If everything is Ok at that time, then we have some final cleanup to do and you'll be good to go.

Cheers.

OT
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#13 fictionuk

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Posted 18 June 2008 - 07:10 PM

Shall do OT. It feels OK to tell you the truth. I haven't done much on here for a few days 'cos I've been working. The issue with the keyboard/mouse cleared up a day or two ago (it was stop/start with the mouse every second or so as I moved the mouse across the screen, most odd), there seems to be no pop-ups and it seems to be running fine. I will post another reply in a few days as requested.

One last thing though. I don't know if this is important or part of the software but a couple of the virus entries from Dr.Web found a couple of bits 'n' pieces in some software called Smitfraudfix. Now I origannly downloaded that from another tech site sometime ago. Like I said, it may be nothing but I thought you should know anyway.

I don't want to keep you from whatever it is you do but is there anyway of knowing where this nasty little problem originated from. I only ask as about a month ago I had the same problem and instead of trying to clean it I just formatted my drive. Just thought I'd ask.

Anyway, i'll post-up in a few days.

Thanx again OT, you really are a star.

Dean

#14 OldTimer

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Posted 18 June 2008 - 10:06 PM

Hi fictionuk. Yeah, many of the tools used in malware removal are written by people working in the field and these tools are frequently picked up by various antivirus and antispyware applications as malicious. I know that my own tools are flagged by about a half dozen antivirus applications as threatening. I gues they don't know me very well lol. Smitfraudfix is an excellent tool and so is DrWeb, but DrWeb is incorrect. It is simply an FP (false positive).

As for where it came from, I can only tell you that from my experience these infections are almost always related to files downloaded from file-sharing networks. There are so many infected files on those networks and these infections can blow right through any security applications and get right into the system. Nothing stops them. I have colleagues that agree with this and those that disagree. But I deal almost exclusively with these infections that are undetectable and unremovable by all the current antivirus/antispyware tools and I can honestly say that the one common denominator on every machine is a file-sharing application. Take that for what it is worth.

Talk to you in a couple of days.

Cheers.

OT
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#15 fictionuk

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Posted 21 June 2008 - 11:15 AM

Hello again OT. Well everything seems to be running OK. Haven't had any problems as yet so I guess things are pretty much sorted.

Thanx

Dean

P.S. Did you want another OTScan file as the final check ? Cheers !




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