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Taskbar - Blank Program Opens And Closes Within A Second - Intermittently/ Computer 1


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7 replies to this topic

#1 Severus08

Severus08

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  • Local time:02:23 AM

Posted 15 June 2008 - 09:56 PM

Hello,

I am new to these forums and am having a problem with my computer. Right now I have 4 programs showing in the taskbar at the bottom of the screen.

extra.txt - Notepad
main.txt - Notepad
Preparation Guide For Use Before Posting A Hijackthis Log - Windows Internet Explorer
BleepingComputer.com -> Posting New Topic - Windows Internet Explorer

Now every so often, another program pops open with a white square icon, no name and then disappears within a second. I brought up Windows Task Manager hoping to see additional information in the applications tab, but NOTHING shows up when the program pops open on the taskbar. I posed this question on the Chat site and they suggested that I post a topic to this forum.

Anyway, I am concerned that my computer is infected with something. I run McAfee and Spybot 1.5 and they say that everything is fine.

I hope I have followed the instructions correctly, here are the 2 log files that were requested. Thanks for your help in advance.

Deckard's System Scanner v20071014.68
Run by Leona on 2008-06-15 21:22:58
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
65: 2008-06-16 03:23:12 UTC - RP1263 - Deckard's System Scanner Restore Point
64: 2008-06-15 05:12:57 UTC - RP1262 - System Checkpoint
63: 2008-06-14 05:10:58 UTC - RP1261 - Installed Adobe Reader 8.1.2
62: 2008-06-14 05:06:45 UTC - RP1260 - Removed Adobe Reader 7.1.0
61: 2008-06-13 02:40:27 UTC - RP1259 - Shockwave Player


-- First Restore Point --
1: 2008-04-15 05:32:05 UTC - RP1199 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Leona.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:32:58 PM, on 6/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Hallmark\Hallmark Card Studio 2007 Deluxe\Planner\PLNRnote.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Documents and Settings\Leona\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Leona.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Event Planner Reminder.lnk = ?
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {32305793-C19A-48E7-AD2F-D87FF7B264A4} (TenebrilSpywareScanner Control) - http://download.tenebril.com/pub/bin/scann...wareScanner.ocx
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1,0,0,8...pdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1195006329218
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,19/mcgdmgr.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {F461205D-ABDC-42FE-B2E2-AFD4600B905E} (MASHControl Class) - http://www.amiuptodate.com/vsc/mvt/bin/1,0,0,7/mash.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 13607 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys <Not Verified; Windows ® 2000 DDK provider; Windows ® 2000 DDK driver>
R3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>

S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 sprtsvc_dellsupportcenter (SupportSoft Sprocket Service (dellsupportcenter)) - c:\program files\dell support center\bin\sprtsvc.exe /service /p dellsupportcenter


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-06-15 01:25:35 350 --a------ C:\WINDOWS\Tasks\McDefragTask.job
2007-03-18 18:53:44 352 --a------ C:\WINDOWS\Tasks\McQcTask.job


-- Files created between 2008-05-15 and 2008-06-15 -----------------------------

2008-06-15 21:32:32 0 d-------- C:\Program Files\Trend Micro
2008-06-15 21:20:07 0 d-------- C:\WINDOWS\LastGood
2008-06-13 23:32:03 0 d-------- C:\Program Files\Enigma Software Group
2008-06-12 22:48:48 0 d-------- C:\Program Files\Panda Security
2008-06-12 22:34:00 153088 --a------ C:\WINDOWS\system32\UNWISE.EXE
2008-06-12 22:34:00 0 d-------- C:\Program Files\Aluria
2008-06-12 20:39:26 0 d-------- C:\WINDOWS\system32\Adobe
2008-06-05 23:42:49 0 d-------- C:\Program Files\a-squared Free
2008-06-05 20:33:37 0 d-------- C:\Program Files\Windows Media Connect 2
2008-06-05 20:32:00 0 d-------- C:\WINDOWS\system32\drivers\UMDF


-- Find3M Report ---------------------------------------------------------------

2008-06-13 23:13:42 0 d-------- C:\Documents and Settings\Leona\Application Data\Adobe
2008-06-13 23:11:27 0 d-------- C:\Program Files\Common Files\Adobe
2008-06-13 23:04:40 0 d-------- C:\Documents and Settings\Leona\Application Data\SiteAdvisor
2008-06-13 23:03:38 0 d-------- C:\Documents and Settings\Leona\Application Data\AdobeUM
2008-06-05 20:31:14 0 d-------- C:\Program Files\Windows Media Connect
2008-04-28 10:40:26 0 d-------- C:\Documents and Settings\Leona\Application Data\AdobeAUM
2008-04-23 21:15:05 0 d-------- C:\Documents and Settings\Leona\Application Data\Yahoo!
2008-04-18 22:18:35 0 d-------- C:\Program Files\Java
2008-04-18 21:59:07 2538 --a------ C:\WINDOWS\unins000.dat
2008-04-18 21:55:27 691545 --a------ C:\WINDOWS\unins000.exe
2008-04-18 09:35:34 0 d-------- C:\Program Files\McAfee


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [06/21/2005 11:48 PM]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [06/21/2005 11:44 PM]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [08/13/2003 10:27 AM]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [08/26/2003 07:47 PM]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [04/02/2004 06:51 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/02/2004 06:51 AM]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [10/06/2003 10:05 AM]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [07/21/2006 03:19 PM]
"Motive SmartBridge"="C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [12/10/2003 03:52 AM]
"IPInSightLAN 02"="C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" [06/11/2003 12:52 AM]
"IPInSightMonitor 02"="C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe" [06/11/2003 12:52 AM]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [01/12/2005 02:54 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"YOP"="C:\PROGRA~1\Yahoo!\YOP\yop.exe" [10/26/2007 03:42 PM]
"KernelFaultCheck"="C:\WINDOWS\system32\dumprep 0 -k" []
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 10:50 AM]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [08/04/2007 02:33 AM]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" [07/24/2006 02:28 PM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/08/2007 04:24 PM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [10/09/2007 06:57 PM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [10/09/2007 06:56 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 10:16 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 10:24 AM]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [11/30/2006 09:49 PM]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [01/28/2008 11:43 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 01:56 AM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [10/09/2007 06:56 PM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 08:05 PM]

C:\Documents and Settings\Leona\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 9:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 9:00:00 AM]
Event Planner Reminder.lnk - C:\WINDOWS\Installer\{5D0DF1BB-D82E-4FB2-B98E-4FDE42EF7EBB}\Shortcut_EventPlan_5D0DF1BBD82E4FB2B98E4FDE42EF7EBB.exe [2/3/2007 9:10:52 PM]
Forget Me Not.lnk - C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe [8/15/2007 8:00:30 PM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [9/16/2003 4:19:24 AM]
SBC Self Support Tool.lnk - C:\Program Files\SBC Self Support Tool\bin\matcli.exe [5/19/2004 8:36:26 PM]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"




-- Hosts -----------------------------------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

8724 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-06-15 21:33:52 ------------


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 2.66GHz
Percentage of Memory in Use: 58%
Physical Memory (total/avail): 766 MiB / 321.41 MiB
Pagefile Memory (total/avail): 1107.07 MiB / 681.45 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1909.12 MiB

C: is Fixed (NTFS) - 37.21 GiB total, 21.66 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 2 partitions
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: McAfee Personal Firewall v (McAfee)
AV: McAfee VirusScan v (McAfee)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\Program Files\\Yahoo!\\Messenger\\YPAGER.EXE"="C:\\Program Files\\Yahoo!\\Messenger\\YPAGER.EXE:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\yserver.exe"="C:\\Program Files\\Yahoo!\\Messenger\\yserver.exe:*:Enabled:Yahoo! FT Server"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Leona\Application Data
CLIENTNAME=Console
COLLECTIONID=COL8143
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=MOM
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HMSERVER=https://wwss1pro.cce.hp.com/wuss/servlet/WUSSServlet
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Leona
ITEMID=dj-22741-15
LANG=1033
LOGONSERVER=\\MOM
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
OSVER=winXPH
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONID=1117807862763htx693bf8cf5:1044e509ec1:-7fbe
SESSIONNAME=Console
SWUTVER=1.0.22.20030804
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Leona\LOCALS~1\Temp
TIMEOUT=0
TMP=C:\DOCUME~1\Leona\LOCALS~1\Temp
TOOLPATH=/C:\Program%20Files\HP\HP%20Software%20Update\install.htm
UPDATEDIR=C:\DOCUME~1\Leona\LOCALS~1\Temp\radBD7DB.tmp
USERDOMAIN=MOM
USERNAME=Leona
USERPROFILE=C:\Documents and Settings\Leona
VERSION=3.0.5.001
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Leona (admin)
Frank (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\SBC Yahoo!\umuninst.exe" /S
--> C:\PROGRA~1\SBCSEL~1\CustomUninstall.exe SBC
--> C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\System32\regsvr32 /u /s C:\PROGRA~1\Yahoo!\Common\yaddbook.dll
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player 11 --> C:\WINDOWS\system32\adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Adobe\SHOCKW~1\Install.log
Adobe® Photoshop® Album Starter Edition 3.0 --> MsiExec.exe /I{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}
America Online (Choose which version to remove) --> C:\Program Files\Common Files\aolshare\Aolunins_us.exe
American Greetings CreataCard Platinum 6 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9770A25C-45A7-478E-AF50-4FDE53EED270}\setup.exe" anything
AOL Coach Version 1.0(Build:20030807.3) --> C:\Program Files\Common Files\aolshare\Coach\AolCInUn.exe
AT&T Yahoo! Applications --> C:\PROGRA~1\Yahoo!\Common\uninstall.exe
Broadcom Management Programs --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{89EE857B-8970-4F9F-AB58-A1C873AC72B3} /l1033
BroadJump Client Foundation --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\BroadJump\Client Foundation\Uninst.isu" -c"C:\Program Files\BroadJump\Client Foundation\RmvBJCFD.dll" -b"CFD" -h"CFD" -a
Classic PhoneTools --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E3436EE2-D5CB-4249-840B-3A0140CC34C3}\setup.exe" -l0x9 ControlPanel
Conexant D850 56K V.9x DFVc Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -Idel200fk.inf
Coupon Printer for Windows --> "C:\Program Files\Coupons\uninstall.exe" "/U:C:\Program Files\Coupons\Uninstall\uninstall.xml"
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Media Experience --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Dell Support Center --> MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
DVDSentry --> MsiExec.exe /I{98DF85D9-96C0-4F57-A92E-C3539477EF5E}
EarthLink Setup Files --> MsiExec.exe /X{9B2CFE3B-7F55-4786-A20D-BB244914F6D8}
GdiplusUpgrade --> MsiExec.exe /I{5421155F-B033-49DB-9B33-8F80F233D4D5}
Hallmark Card Studio 2007 Deluxe --> MsiExec.exe /X{5D0DF1BB-D82E-4FB2-B98E-4FDE42EF7EBB}
HighMAT Extension to Microsoft Windows XP CD Writing Wizard --> MsiExec.exe /X{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Format SDK (KB902344) --> "C:\WINDOWS\$NtUninstallKB902344$\spuninst\spuninst.exe"
HP Image Zone 3.5 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 3.5 --> "C:\Program Files\HP\Digital Imaging\{0FABD3D7-3036-4e78-B29D-58957ADB0A12}\setup\hpzscr01.exe" -datfile hposcr03.dat
HP Update --> MsiExec.exe /X{25F6C900-C138-4888-A56C-91D3D063023A}
Intel® Extreme Graphics Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150020}
J2SE Runtime Environment 5.0 Update 4 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150040}
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
J2SE Runtime Environment 5.0 Update 9 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150090}
Jasc Paint Shop Photo Album --> MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}
Jasc Paint Shop Pro 8 Dell Edition --> MsiExec.exe /I{81A34902-9D0B-4920-A25C-4CDC5D14B328}
Java 2 Runtime Environment, SE v1.4.2 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142000}
Java™ 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java™ 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java™ SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VcSetup.exe /REMOVE
LiveUpdate 1.80 (Symantec Corporation) --> C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Macromedia Shockwave Player --> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~2\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~2\Install.log
McAfee SecurityCenter --> C:\Program Files\McAfee\MSC\mcuninst.exe
Memories Disc Creator 2.0 --> MsiExec.exe /X{2E132061-C78A-48D4-A899-1D13B9D189FA}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Encarta Encyclopedia Standard 2004 --> MsiExec.exe /I{04410044-9149-45C6-A806-F2BF9CFCE762}
Microsoft Money 2004 --> MsiExec.exe /I{1D643CD7-4DD6-11D7-A4E0-000874180BB3}
Microsoft Money 2004 System Pack --> MsiExec.exe /I{8C64E145-54BA-11D6-91B1-00500462BE80}
Microsoft Office PowerPoint Viewer 2003 --> MsiExec.exe /X{90AF0409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Web Publishing Wizard 1.52 --> RunDll32 ADVPACK.DLL,LaunchINFSection C:\WINDOWS\INF\wpie4x86.inf,WebPostUninstall
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
MSN Music Assistant --> rundll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\msninst.inf,Uninstall
MUSICMATCH® Jukebox --> C:\PROGRA~1\MUSICM~1\MUSICM~2\unmatch.exe
Nero Suite --> C:\Program Files\Common Files\Nero\Uninstall\setupx.exe /uninstall ExtraUninstallID=""
NetWaiting --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
overland --> MsiExec.exe /I{766273C1-A39B-47EB-ACE8-DEBDD8094BCC}
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
SBC Self Support Tool --> C:\WINDOWS\Motive\SBC\MCCUninst.exe
SBC Yahoo! DSL Activation --> C:\PROGRA~1\Yahoo!\Common\undsldlk.exe
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Spelling Dictionaries Support For Adobe Reader 8 --> MsiExec.exe /I{AC76BA86-7AD7-5464-3428-800000000003}
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins001.exe"
Spybot - Search & Destroy 1.5.2.20 --> "C:\WINDOWS\unins000.exe"
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Visual IP InSight(SBC) --> C:\Program Files\InstallShield Installation Information\{097346E0-6A51-11D1-AD16-00A0C95E0503}SBC\setup.exe SBC
WebCyberCoach 3.2 Dell --> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WordPerfect Office 11 --> MsiExec.exe /I{54F90B55-BEB3-4F0D-8802-228822FA5921}


-- Application Event Log -------------------------------------------------------

Event Record #/Type15448 / Warning
Event Submitted/Written: 06/13/2008 03:24:16 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type15442 / Error
Event Submitted/Written: 06/12/2008 08:33:53 PM
Event ID/Source: 1001 / Application Hang
Event Description:
Fault bucket 767637487.

Event Record #/Type15441 / Error
Event Submitted/Written: 06/12/2008 08:33:50 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16674, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type15440 / Error
Event Submitted/Written: 06/12/2008 08:32:50 PM
Event ID/Source: 1001 / Application Error
Event Description:
Fault bucket 00733296.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Event Record #/Type15439 / Error
Event Submitted/Written: 06/12/2008 08:32:43 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application DRWTSN32.EXE, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.
Processing media-specific event for [DRWTSN32.EXE!ws!]



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type105087 / Error
Event Submitted/Written: 06/15/2008 09:20:45 PM
Event ID/Source: 59 / SideBySide
Event Description:
Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_dec6ddd2\MFC80.DLL.
Reference error message: The operation completed successfully.
.

Event Record #/Type105086 / Error
Event Submitted/Written: 06/15/2008 09:20:45 PM
Event ID/Source: 59 / SideBySide
Event Description:
Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC.
Reference error message: The referenced assembly is not installed on your system.
.

Event Record #/Type105085 / Error
Event Submitted/Written: 06/15/2008 09:20:45 PM
Event ID/Source: 32 / SideBySide
Event Description:
Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system.

Event Record #/Type105084 / Error
Event Submitted/Written: 06/15/2008 09:20:44 PM
Event ID/Source: 59 / SideBySide
Event Description:
Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_dec6ddd2\MFC80.DLL.
Reference error message: The operation completed successfully.
.

Event Record #/Type105083 / Error
Event Submitted/Written: 06/15/2008 09:20:44 PM
Event ID/Source: 59 / SideBySide
Event Description:
Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC.
Reference error message: The referenced assembly is not installed on your system.
.



-- End of Deckard's System Scanner: finished at 2008-06-15 21:33:52 ------------

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#2 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:12:23 AM

Posted 07 July 2008 - 05:20 AM

Hello (again) Severus08. :thumbsup: to BleepingComputer.com

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine)

We apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

If you still would like help, please follow the following instructions:

Please run Deckard's System Scanner again, this time using these instructions:
(In the event you lost your copy, you can download a new one from here: Deckard's System Scanner)
  • Click on Start, click on Run
  • Copy and paste the following in the open window and then click OK:
    "%userprofile%\desktop\dss.exe" /config
  • This will open up DSS configuration
  • Click on Check All.
  • Click Scan.
    DSS will now run again.
  • Please post back both logs that open in notepad.
    Main.txt and Extra.txt
Next
Please do an online scan with Kaspersky WebScanner.
  • Please visit the Kaspersky Online Scanner website.
    Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
  • Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
In your next reply, please make sure the following reports are present:
  • The Kaspersky scan report
  • DSS's Main.txt
  • DSS's Extra.txt

Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#3 Severus08

Severus08
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:23 AM

Posted 09 July 2008 - 12:23 AM

Hi again Billy, :)

This is our other computer with a problem. I followed your last reply from my other computer problem and updated all of the steps (Windows Update, Securnia, Spybot, Spyblaster, A2 free, etc.) first.


I tried to run KASPERSKY ONLINE SCAN, and it took 1 hour and 45 minutes and then locked up before I could save the scan report. It said there was 1 threat and 2 infected files. It was too late tonight, so I will try and re-run it tomorrow. :thumbsup:

Then I ran the DSS as you asked and it is posted below:

Deckard's System Scanner v20071014.68
Run by Leona on 2008-07-08 21:48:17
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
71: 2008-07-09 03:48:29 UTC - RP1295 - Deckard's System Scanner Restore Point
70: 2008-07-09 02:27:40 UTC - RP1294 - Installed QuickTime
69: 2008-07-09 01:43:51 UTC - RP1293 - Installed Adobe Reader 9.
68: 2008-07-09 01:35:26 UTC - RP1292 - Installed Adobe Reader 9.
67: 2008-07-09 01:33:07 UTC - RP1291 - Removed Adobe Reader 8.1.2


-- First Restore Point --
1: 2008-05-14 05:34:29 UTC - RP1225 - Software Distribution Service 3.0


Performed disk cleanup.



-- HijackThis (run as Leona.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:48:53 PM, on 7/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Hallmark\Hallmark Card Studio 2007 Deluxe\Planner\PLNRnote.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\a-squared Free\a2service.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\Leona\desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Leona.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Event Planner Reminder.lnk = ?
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {32305793-C19A-48E7-AD2F-D87FF7B264A4} (TenebrilSpywareScanner Control) - http://download.tenebril.com/pub/bin/scann...wareScanner.ocx
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1,0,0,8...pdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1195006329218
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,19/mcgdmgr.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {F461205D-ABDC-42FE-B2E2-AFD4600B905E} (MASHControl Class) - http://www.amiuptodate.com/vsc/mvt/bin/1,0,0,7/mash.cab
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 13811 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>

S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 sprtsvc_dellsupportcenter (SupportSoft Sprocket Service (dellsupportcenter)) - c:\program files\dell support center\bin\sprtsvc.exe /service /p dellsupportcenter


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Process Modules -------------------------------------------------------------

C:\WINDOWS\explorer.exe (pid 1536)
2003-06-11 00:52:24 98304 --a------ C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPHk2KS2.dll <Not Verified; Visual Networks; Visual IP InSight>
2003-10-07 03:41:56 81920 --a------ C:\Program Files\SBC Self Support Tool\SmartBridge\SBHook.dll <Not Verified; Motive Communications, Inc.; Motive System>


-- Scheduled Tasks -------------------------------------------------------------

2008-06-15 01:25:35 350 --a------ C:\WINDOWS\Tasks\McDefragTask.job
2007-03-18 18:53:44 352 --a------ C:\WINDOWS\Tasks\McQcTask.job


-- Files created between 2008-06-08 and 2008-07-08 -----------------------------

2008-07-08 21:01:25 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-07-08 21:01:18 118784 --a------ C:\WINDOWS\system32\MSSTDFMT.DLL <Not Verified; Microsoft Corporation; MSSTDFMT Object Library>
2008-07-08 21:01:17 0 d-------- C:\Program Files\SpywareBlaster
2008-07-08 20:33:33 0 d-------- C:\Program Files\Common Files\xing shared
2008-07-08 20:33:02 0 d-------- C:\Program Files\Real
2008-07-08 20:32:57 0 d-------- C:\Documents and Settings\Leona\Application Data\Real
2008-07-08 20:27:49 0 d-------- C:\Program Files\QuickTime
2008-07-08 20:27:17 0 d-------- C:\Program Files\Apple Software Update
2008-07-08 20:27:17 0 d-------- C:\Documents and Settings\All Users\Application Data\Apple
2008-07-08 19:45:42 0 d-------- C:\Program Files\Common Files\Adobe AIR
2008-07-08 19:33:57 0 d-------- C:\WINDOWS\SxsCaPendDel
2008-07-08 19:25:28 0 d-------- C:\Documents and Settings\All Users\Application Data\NOS
2008-07-08 19:25:24 0 d-------- C:\Program Files\NOS
2008-06-15 21:32:32 0 d-------- C:\Program Files\Trend Micro
2008-06-12 22:48:48 0 d-------- C:\Program Files\Panda Security
2008-06-12 22:34:00 153088 --a------ C:\WINDOWS\system32\UNWISE.EXE
2008-06-12 20:39:26 0 d-------- C:\WINDOWS\system32\Adobe


-- Find3M Report ---------------------------------------------------------------

2008-07-08 21:27:45 0 d-------- C:\Program Files\a-squared Free
2008-07-08 20:33:33 0 d-------- C:\Program Files\Common Files
2008-07-08 20:33:27 0 d-------- C:\Program Files\Common Files\Real
2008-07-08 20:14:23 0 d-------- C:\Documents and Settings\Leona\Application Data\Yahoo!
2008-07-08 19:44:44 0 d-------- C:\Program Files\Common Files\Adobe
2008-07-08 19:20:11 0 d-------- C:\Program Files\Java
2008-06-15 22:13:44 0 d-------- C:\Documents and Settings\Leona\Application Data\SiteAdvisor
2008-06-13 23:13:42 0 d-------- C:\Documents and Settings\Leona\Application Data\Adobe
2008-06-13 23:03:38 0 d-------- C:\Documents and Settings\Leona\Application Data\AdobeUM
2008-06-05 20:33:38 0 d-------- C:\Program Files\Windows Media Connect 2
2008-06-05 20:31:14 0 d-------- C:\Program Files\Windows Media Connect
2008-04-18 21:59:07 2538 --a------ C:\WINDOWS\unins000.dat
2008-04-18 21:55:27 691545 --a------ C:\WINDOWS\unins000.exe


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
06/11/2008 10:33 PM 75128 --a------ C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [06/21/2005 11:48 PM]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [06/21/2005 11:44 PM]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [08/13/2003 10:27 AM]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [08/26/2003 07:47 PM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [05/27/2008 10:50 AM]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [10/06/2003 10:05 AM]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [07/21/2006 03:19 PM]
"Motive SmartBridge"="C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [12/10/2003 03:52 AM]
"IPInSightLAN 02"="C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" [06/11/2003 12:52 AM]
"IPInSightMonitor 02"="C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe" [06/11/2003 12:52 AM]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [01/12/2005 02:54 PM]
"YOP"="C:\PROGRA~1\Yahoo!\YOP\yop.exe" [10/26/2007 03:42 PM]
"KernelFaultCheck"="C:\WINDOWS\system32\dumprep 0 -k" []
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 10:50 AM]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [08/04/2007 02:33 AM]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" [07/24/2006 02:28 PM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/08/2007 04:24 PM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [10/09/2007 06:57 PM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [10/09/2007 06:56 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [06/12/2008 02:38 AM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [07/08/2008 08:32 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 10:24 AM]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [08/30/2007 05:43 PM]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [01/28/2008 11:43 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 01:56 AM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [10/09/2007 06:56 PM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 08:05 PM]

C:\Documents and Settings\Leona\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 9:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 9:00:00 AM]
Event Planner Reminder.lnk - C:\WINDOWS\Installer\{5D0DF1BB-D82E-4FB2-B98E-4FDE42EF7EBB}\Shortcut_EventPlan_5D0DF1BBD82E4FB2B98E4FDE42EF7EBB.exe [2/3/2007 9:10:52 PM]
Forget Me Not.lnk - C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe [8/15/2007 8:00:30 PM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [9/16/2003 4:19:24 AM]
SBC Self Support Tool.lnk - C:\Program Files\SBC Self Support Tool\bin\matcli.exe [5/19/2004 8:36:26 PM]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"




-- Hosts -----------------------------------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

8772 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-07-08 21:50:23 ------------


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 2.66GHz
Percentage of Memory in Use: 66%
Physical Memory (total/avail): 766 MiB / 258.27 MiB
Pagefile Memory (total/avail): 1107.07 MiB / 564.96 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1902.11 MiB

C: is Fixed (NTFS) - 37.21 GiB total, 21.48 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 2 partitions
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: McAfee Personal Firewall v (McAfee)
AV: McAfee VirusScan v (McAfee)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\Program Files\\Yahoo!\\Messenger\\YPAGER.EXE"="C:\\Program Files\\Yahoo!\\Messenger\\YPAGER.EXE:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\yserver.exe"="C:\\Program Files\\Yahoo!\\Messenger\\yserver.exe:*:Enabled:Yahoo! FT Server"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Leona\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
CLIENTNAME=Console
COLLECTIONID=COL8143
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=MOM
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HMSERVER=https://wwss1pro.cce.hp.com/wuss/servlet/WUSSServlet
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Leona
ITEMID=dj-22741-15
LANG=1033
LOGONSERVER=\\MOM
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
OSVER=winXPH
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
SESSIONID=1117807862763htx693bf8cf5:1044e509ec1:-7fbe
SESSIONNAME=Console
SWUTVER=1.0.22.20030804
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Leona\LOCALS~1\Temp
TIMEOUT=0
TMP=C:\DOCUME~1\Leona\LOCALS~1\Temp
TOOLPATH=/C:\Program%20Files\HP\HP%20Software%20Update\install.htm
UPDATEDIR=C:\DOCUME~1\Leona\LOCALS~1\Temp\radBD7DB.tmp
USERDOMAIN=MOM
USERNAME=Leona
USERPROFILE=C:\Documents and Settings\Leona
VERSION=3.0.5.001
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Leona (admin)
Frank (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\SBC Yahoo!\umuninst.exe" /S
--> C:\PROGRA~1\SBCSEL~1\CustomUninstall.exe SBC
--> C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE
--> C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\System32\regsvr32 /u /s C:\PROGRA~1\Yahoo!\Common\yaddbook.dll
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
a-squared Free 3.5 --> "C:\Program Files\a-squared Free\unins000.exe"
Acrobat.com --> C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com --> MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Adobe AIR --> C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR --> MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
Adobe Shockwave Player 11 --> C:\WINDOWS\system32\adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Adobe\SHOCKW~1\Install.log
Adobe® Photoshop® Album Starter Edition 3.0 --> MsiExec.exe /I{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}
America Online (Choose which version to remove) --> C:\Program Files\Common Files\aolshare\Aolunins_us.exe
American Greetings CreataCard Platinum 6 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9770A25C-45A7-478E-AF50-4FDE53EED270}\setup.exe" anything
AOL Coach Version 1.0(Build:20030807.3) --> C:\Program Files\Common Files\aolshare\Coach\AolCInUn.exe
Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F}
AT&T Yahoo! Applications --> C:\PROGRA~1\Yahoo!\Common\uninstall.exe
Broadcom Management Programs --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{89EE857B-8970-4F9F-AB58-A1C873AC72B3} /l1033
BroadJump Client Foundation --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\BroadJump\Client Foundation\Uninst.isu" -c"C:\Program Files\BroadJump\Client Foundation\RmvBJCFD.dll" -b"CFD" -h"CFD" -a
Classic PhoneTools --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E3436EE2-D5CB-4249-840B-3A0140CC34C3}\setup.exe" -l0x9 ControlPanel
Conexant D850 56K V.9x DFVc Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -Idel200fk.inf
Coupon Printer for Windows --> "C:\Program Files\Coupons\uninstall.exe" "/U:C:\Program Files\Coupons\Uninstall\uninstall.xml"
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Media Experience --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Dell Support Center --> MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
DVDSentry --> MsiExec.exe /I{98DF85D9-96C0-4F57-A92E-C3539477EF5E}
EarthLink Setup Files --> MsiExec.exe /X{9B2CFE3B-7F55-4786-A20D-BB244914F6D8}
GdiplusUpgrade --> MsiExec.exe /I{5421155F-B033-49DB-9B33-8F80F233D4D5}
Hallmark Card Studio 2007 Deluxe --> MsiExec.exe /X{5D0DF1BB-D82E-4FB2-B98E-4FDE42EF7EBB}
HighMAT Extension to Microsoft Windows XP CD Writing Wizard --> MsiExec.exe /X{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Format SDK (KB902344) --> "C:\WINDOWS\$NtUninstallKB902344$\spuninst\spuninst.exe"
HP Image Zone 3.5 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 3.5 --> "C:\Program Files\HP\Digital Imaging\{0FABD3D7-3036-4e78-B29D-58957ADB0A12}\setup\hpzscr01.exe" -datfile hposcr03.dat
HP Update --> MsiExec.exe /X{25F6C900-C138-4888-A56C-91D3D063023A}
Intel® Extreme Graphics Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
Jasc Paint Shop Photo Album --> MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}
Jasc Paint Shop Pro 8 Dell Edition --> MsiExec.exe /I{81A34902-9D0B-4920-A25C-4CDC5D14B328}
Java 2 Runtime Environment, SE v1.4.2 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142000}
Java™ 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VcSetup.exe /REMOVE
LiveUpdate 1.80 (Symantec Corporation) --> C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Macromedia Shockwave Player --> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~2\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~2\Install.log
McAfee SecurityCenter --> C:\Program Files\McAfee\MSC\mcuninst.exe
Memories Disc Creator 2.0 --> MsiExec.exe /X{2E132061-C78A-48D4-A899-1D13B9D189FA}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Encarta Encyclopedia Standard 2004 --> MsiExec.exe /I{04410044-9149-45C6-A806-F2BF9CFCE762}
Microsoft Money 2004 --> MsiExec.exe /I{1D643CD7-4DD6-11D7-A4E0-000874180BB3}
Microsoft Money 2004 System Pack --> MsiExec.exe /I{8C64E145-54BA-11D6-91B1-00500462BE80}
Microsoft Office PowerPoint Viewer 2003 --> MsiExec.exe /X{90AF0409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Web Publishing Wizard 1.52 --> RunDll32 ADVPACK.DLL,LaunchINFSection C:\WINDOWS\INF\wpie4x86.inf,WebPostUninstall
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
MSN Music Assistant --> rundll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\msninst.inf,Uninstall
MUSICMATCH® Jukebox --> C:\PROGRA~1\MUSICM~1\MUSICM~2\unmatch.exe
Nero Suite --> C:\Program Files\Common Files\Nero\Uninstall\setupx.exe /uninstall ExtraUninstallID=""
NetWaiting --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
overland --> MsiExec.exe /I{766273C1-A39B-47EB-ACE8-DEBDD8094BCC}
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime --> MsiExec.exe /I{08CA9554-B5FE-4313-938F-D4A417B81175}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
SBC Self Support Tool --> C:\WINDOWS\Motive\SBC\MCCUninst.exe
SBC Yahoo! DSL Activation --> C:\PROGRA~1\Yahoo!\Common\undsldlk.exe
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Spelling Dictionaries Support For Adobe Reader 9 --> MsiExec.exe /I{AC76BA86-7AD7-5464-3428-900000000004}
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins001.exe"
Spybot - Search & Destroy 1.5.2.20 --> "C:\WINDOWS\unins000.exe"
SpywareBlaster 4.1 --> "C:\Program Files\SpywareBlaster\unins000.exe"
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Visual IP InSight(SBC) --> C:\Program Files\InstallShield Installation Information\{097346E0-6A51-11D1-AD16-00A0C95E0503}SBC\setup.exe SBC
WebCyberCoach 3.2 Dell --> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WordPerfect Office 11 --> MsiExec.exe /I{54F90B55-BEB3-4F0D-8802-228822FA5921}
Yahoo! Browser Services --> C:\PROGRA~1\Yahoo!\Common\UNIN_Y~1.EXE /S


-- Application Event Log -------------------------------------------------------

Event Record #/Type15721 / Error
Event Submitted/Written: 07/08/2008 09:15:46 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application spywareblaster.exe, version 4.1.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type15720 / Error
Event Submitted/Written: 07/08/2008 09:12:41 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application spywareblaster.exe, version 4.1.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type15704 / Error
Event Submitted/Written: 07/08/2008 07:35:25 PM
Event ID/Source: 11311 / MsiInstaller
Event Description:
Product: Adobe Reader 9 -- Error 1311.Source file not found(cabinet): C:\Documents and Settings\Leona\Local Settings\Application Data\Adobe\Reader 9.0\Setup Files\READER9\Data1.cab. Verify that the file exists and that you can access it.

Event Record #/Type15703 / Error
Event Submitted/Written: 07/08/2008 07:35:24 PM
Event ID/Source: 11311 / MsiInstaller
Event Description:
Product: Adobe Reader 9 -- Error 1311.Source file not found(cabinet): C:\Documents and Settings\Leona\Local Settings\Application Data\Adobe\Reader 9.0\Setup Files\READER9\Data1.cab. Verify that the file exists and that you can access it.

Event Record #/Type15702 / Error
Event Submitted/Written: 07/08/2008 07:35:24 PM
Event ID/Source: 11311 / MsiInstaller
Event Description:
Product: Adobe Reader 9 -- Error 1311.Source file not found(cabinet): C:\Documents and Settings\Leona\Local Settings\Application Data\Adobe\Reader 9.0\Setup Files\READER9\Data1.cab. Verify that the file exists and that you can access it.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type107260 / Error
Event Submitted/Written: 07/08/2008 09:38:22 PM
Event ID/Source: 29 / W32Time
Event Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Event Record #/Type107259 / Error
Event Submitted/Written: 07/08/2008 09:38:22 PM
Event ID/Source: 17 / W32Time
Event Description:
Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Event Record #/Type107258 / Warning
Event Submitted/Written: 07/08/2008 09:38:05 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 000D5627837E. The following
error occurred:
%%121.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type107251 / Warning
Event Submitted/Written: 07/08/2008 09:36:56 PM
Event ID/Source: 4 / bcm4sbxp
Event Description:
Broadcom 440x 10/100 Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.

Event Record #/Type107225 / Error
Event Submitted/Written: 07/08/2008 09:35:49 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM within the required timeout.



-- End of Deckard's System Scanner: finished at 2008-07-08 21:50:23 ------------

#4 Severus08

Severus08
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:23 AM

Posted 09 July 2008 - 08:29 PM

Hello Billy, :thumbsup:
I reran the Kaspersky Online scanner today and it came up clean. Attached below is the file.

FYI, we are still having the problem of "something" opening and closing quickly at the bottom of the screen (in the taskbar). Thanks for your help.

KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, July 9, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, July 09, 2008 16:14:14
Records in database: 932487


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
C:\
D:\
E:\

Scan statistics
Files scanned 82839
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 01:27:15

No malware has been detected. The scan area is clean.
The selected area was scanned.

#5 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


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  • Local time:12:23 AM

Posted 10 July 2008 - 06:40 AM

Hello again, Severus08.

I don't think you've got malware here either, but there is some housekeeping to do :thumbsup:

We need to disable SpyBot Search and Destroy's "Tea Timer"
  • Launch SpyBot Search and Destroy, go to the Mode menu and make sure "Advanced Mode" is selected.
  • On the left hand side, click on Tools, then click on the Resident Icon in the list.
  • Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
  • Click on the "System Startup" icon in the List
  • Uncheck the "TeaTimer" box and "OK" any prompts.
  • If Teatimer gives you a warning that changes were made, click the "Allow Change" box when prompted.
  • Exit/Close Spybot S&D when done.
We have to remove some entries in HiJack This
  • Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below:
    • O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    • O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    • O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    • O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
    • O16 - DPF: {32305793-C19A-48E7-AD2F-D87FF7B264A4} (TenebrilSpywareScanner Control) - http://download.tenebril.com/pub/bin/scann...wareScanner.ocx
  • Close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.
We need to move some files
Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    iAimTV2 <delete service>
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt2
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE)6 Update 7...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-Language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
    • In your case that will be:
    • Java 2 Runtime Environment, SE v1.4.2
    • Java™ 6 Update 5
  • Click the Remove or Change/Remove button.
  • Follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u7-windows-i586-p.exe
  • Follow the on screen instructions to install the latest Java version.
Your Microsoft Windows installation is out of date.
Whenever a security problem in its software is found, Microsoft will usually create a patch for it. After the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
Go here to check for & install updates to Microsoft applications.
Note: The update process uses ActiveX, so you will need to use Internet Explorer for it, and allow the ActiveX control that it wants to install.

Please reboot and repeat the update process until there are no more updates to install.

When you are finished, please post a new HijackThis log here in a reply. Also, please let me know of any problems you may have encountered.

In your next reply, please make sure the following reports are present:
  • OTMoveIT2's log
  • A new DSS Main.txt

(In the event you lost your copy, you can download a new one from here: Deckard's System Scanner)

Good luck,
Billy3
[/quote]
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#6 Severus08

Severus08
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Posted 10 July 2008 - 10:04 PM

Hi Billy, :thumbsup:

I followed all of your instructions. Here are the two log files you requested. Again thanks for your help.


iAimTV2 service deleted successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07102008_203343


Deckard's System Scanner v20071014.68
Run by Leona on 2008-07-10 21:46:54
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Leona.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:47:09 PM, on 7/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\a-squared Free\a2service.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Hallmark\Hallmark Card Studio 2007 Deluxe\Planner\PLNRnote.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dwwin.exe
C:\Documents and Settings\Leona\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Leona.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Event Planner Reminder.lnk = ?
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1,0,0,8...pdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1195006329218
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,19/mcgdmgr.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {F461205D-ABDC-42FE-B2E2-AFD4600B905E} (MASHControl Class) - http://www.amiuptodate.com/vsc/mvt/bin/1,0,0,7/mash.cab
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 12552 bytes

-- Files created between 2008-06-10 and 2008-07-10 -----------------------------

2008-07-10 21:23:49 0 d-------- C:\Program Files\Common Files\supportsoft
2008-07-10 20:53:50 0 d-------- C:\Documents and Settings\Leona\Application Data\OfficeUpdate12
2008-07-10 20:50:19 0 d-------- C:\Program Files\Microsoft Silverlight
2008-07-10 00:21:35 0 d-------- C:\WINDOWS\Prefetch
2008-07-10 00:12:16 0 d-------- C:\WINDOWS\system32\scripting
2008-07-10 00:12:14 0 d-------- C:\WINDOWS\l2schemas
2008-07-10 00:12:13 0 d-------- C:\WINDOWS\system32\en
2008-07-09 22:55:09 0 d-------- C:\Documents and Settings\All Users\Application Data\Motive
2008-07-09 22:54:15 0 d-------- C:\Program Files\SBC Self Support Tool
2008-07-09 22:21:33 81920 --a------ C:\WINDOWS\system32\W32n50.dll <Not Verified; Printing Communications Assoc., Inc. (PCAUSA); PCAUSA Rawether for Windows>
2008-07-09 22:21:33 17162 --a------ C:\WINDOWS\system32\Pcandis5.sys <Not Verified; Printing Communications Assoc., Inc. (PCAUSA); PCAUSA Rawether for Windows>
2008-07-09 22:21:33 16848 --a------ C:\WINDOWS\system32\Pcandis4.sys <Not Verified; Printing Communications Assoc., Inc. (PCAUSA); PCAUSA Rawether for Windows>
2008-07-09 20:57:02 0 d-------- C:\Documents and Settings\All Users\Application Data\YAHOO
2008-07-09 20:56:49 0 d-------- C:\Program Files\Common Files\SureThing Shared
2008-07-08 21:01:25 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-07-08 21:01:18 118784 --a------ C:\WINDOWS\system32\MSSTDFMT.DLL <Not Verified; Microsoft Corporation; MSSTDFMT Object Library>
2008-07-08 21:01:17 0 d-------- C:\Program Files\SpywareBlaster
2008-07-08 20:33:33 0 d-------- C:\Program Files\Common Files\xing shared
2008-07-08 20:33:02 0 d-------- C:\Program Files\Real
2008-07-08 20:32:57 0 d-------- C:\Documents and Settings\Leona\Application Data\Real
2008-07-08 20:27:49 0 d-------- C:\Program Files\QuickTime
2008-07-08 20:27:17 0 d-------- C:\Program Files\Apple Software Update
2008-07-08 20:27:17 0 d-------- C:\Documents and Settings\All Users\Application Data\Apple
2008-07-08 19:45:42 0 d-------- C:\Program Files\Common Files\Adobe AIR
2008-07-08 19:33:57 0 d-------- C:\WINDOWS\SxsCaPendDel
2008-07-08 19:25:28 0 d-------- C:\Documents and Settings\All Users\Application Data\NOS
2008-07-08 19:25:24 0 d-------- C:\Program Files\NOS
2008-06-15 21:32:32 0 d-------- C:\Program Files\Trend Micro
2008-06-13 12:30:56 524288 --a------ C:\WINDOWS\opuc.dll <Not Verified; Microsoft Corporation; 2007 Microsoft Office system>
2008-06-12 22:48:48 0 d-------- C:\Program Files\Panda Security
2008-06-12 22:34:00 153088 --a------ C:\WINDOWS\system32\UNWISE.EXE
2008-06-12 20:39:26 0 d-------- C:\WINDOWS\system32\Adobe


-- Find3M Report ---------------------------------------------------------------

2008-07-10 21:24:32 0 d-------- C:\Program Files\Dell Support Center
2008-07-10 21:23:49 0 d-------- C:\Program Files\Common Files
2008-07-10 20:27:28 0 d--h----- C:\Documents and Settings\Leona\Application Data\GTek
2008-07-10 00:12:39 0 d-------- C:\Program Files\Messenger
2008-07-10 00:12:12 0 d-------- C:\Program Files\Movie Maker
2008-07-10 00:08:36 0 d-------- C:\Program Files\Windows NT
2008-07-09 22:55:08 0 d-------- C:\Program Files\Common Files\Motive
2008-07-09 22:21:26 0 d-------- C:\Program Files\BroadJump
2008-07-09 22:14:23 0 d-------- C:\Program Files\Yahoo!
2008-07-09 22:14:15 0 d-------- C:\Program Files\Modem Helper
2008-07-09 22:13:51 0 d-------- C:\Program Files\a-squared Free
2008-07-09 21:40:29 0 d-------- C:\Program Files\Java
2008-07-09 20:51:46 0 d-------- C:\Program Files\MUSICMATCH
2008-07-08 20:33:27 0 d-------- C:\Program Files\Common Files\Real
2008-07-08 20:14:23 0 d-------- C:\Documents and Settings\Leona\Application Data\Yahoo!
2008-07-08 19:44:44 0 d-------- C:\Program Files\Common Files\Adobe
2008-06-15 22:13:44 0 d-------- C:\Documents and Settings\Leona\Application Data\SiteAdvisor
2008-06-13 23:13:42 0 d-------- C:\Documents and Settings\Leona\Application Data\Adobe
2008-06-13 23:03:38 0 d-------- C:\Documents and Settings\Leona\Application Data\AdobeUM
2008-06-05 20:33:38 0 d-------- C:\Program Files\Windows Media Connect 2
2008-06-05 20:31:14 0 d-------- C:\Program Files\Windows Media Connect
2008-04-18 21:59:07 2538 --a------ C:\WINDOWS\unins000.dat
2008-04-18 21:55:27 691545 --a------ C:\WINDOWS\unins000.exe


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
06/11/2008 10:33 PM 75128 --a------ C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [06/21/2005 11:48 PM]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [06/21/2005 11:44 PM]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [08/13/2003 10:27 AM]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [08/26/2003 07:47 PM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [05/27/2008 10:50 AM]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [07/21/2006 03:19 PM]
"IPInSightLAN 02"="C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" [06/11/2003 12:52 AM]
"IPInSightMonitor 02"="C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe" [06/11/2003 12:52 AM]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [01/12/2005 02:54 PM]
"YOP"="C:\PROGRA~1\Yahoo!\YOP\yop.exe" [10/26/2007 03:42 PM]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 10:50 AM]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [08/04/2007 02:33 AM]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" [07/24/2006 02:28 PM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/08/2007 04:24 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [06/12/2008 02:38 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [06/10/2008 04:27 AM]
"Motive SmartBridge"="C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [08/24/2005 07:51 AM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [03/11/2008 12:44 PM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [03/11/2008 12:44 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [04/13/2008 06:12 PM]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [08/30/2007 05:43 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/13/2008 06:12 PM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [03/11/2008 12:44 PM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 08:05 PM]

C:\Documents and Settings\Leona\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 9:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
AT&T Self Support Tool.lnk - C:\Program Files\SBC Self Support Tool\bin\matcli.exe [7/9/2008 10:54:20 PM]
DESKTOP.INI [9/3/2002 9:00:00 AM]
Event Planner Reminder.lnk - C:\WINDOWS\Installer\{5D0DF1BB-D82E-4FB2-B98E-4FDE42EF7EBB}\Shortcut_EventPlan_5D0DF1BBD82E4FB2B98E4FDE42EF7EBB.exe [2/3/2007 9:10:52 PM]
Forget Me Not.lnk - C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe [8/15/2007 8:00:30 PM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [9/16/2003 4:19:24 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
C:\WINDOWS\System32\dimsntfy.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
napagent
hkmsvc

*Newly Created Service* - SPRTSVC_DELLSUPPORTCENTER



-- End of Deckard's System Scanner: finished at 2008-07-10 21:49:33 ------------

#7 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
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  • Local time:12:23 AM

Posted 11 July 2008 - 06:23 AM

Hello, Severus08.
You now appear to be clean. Congratulations!

We need to clean up our tools.
  • Please download OTMoveIt2 by OldTimer and save it to your desktop.
  • Click the Clean Up button.
    Posted Image
  • Accept any prompts.
  • This will remove any tools we used, including OTMoveIt, and will require a reboot.
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints: Malware Complaints. Just find your country room and register your complaint.
The infections you had were "None"

Below are some steps to follow in order to dramatically lower the chances of reinfection.
You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.
  • Set a New Restore Point to prevent possible reinfection from an old one.
    Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.
    You can view a video of the following instructions.
    • Go to Start > Programs > Accessories > System Tools and click "System Restore".
    • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
    • Then go to Start > Run and type: Cleanmgr
    • Click "OK".
    • Click the "More Options" Tab.
    • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
    Note: You should only do this once!
    :thumbsup:
  • Make sure you install all the security updates for Windows, Internet Explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it. After the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
    Go here to check for & install updates to Microsoft applications.
    Note: The update process uses ActiveX, so you will need to use Internet Explorer for it, and allow the ActiveX control that it wants to install.
    :)
  • Keep your non-Microsoft applications updated as well
    Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.
    :thumbup2:
  • Make Internet Explorer more secure
    • Click Start -> Run
    • Type "Inetcpl.cpl" (without quotes) & click OK.
    • Click on the Security tab.
    • Click "Reset all zones to default level"
    • Make sure the Internet Zone is selected & click "Custom level"
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls") to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Click OK, then Apply, then OK to exit the Internet Properties page.
    :spacer:
  • You appear to have no outbound firewall.
    While the firewall built into Windows XP is adequate to protect you from incoming attacks, it will not be much help in alerting you to programs already on your PC attempting to connect to remote servers. I therefore strongly recommend that you install Comodo Firewall, which is free.
    See Bleeping computer’s excellent tutorial to help using and understanding a firewall here
    Note: You should only have one firewall installed at a time. Having more than one firewall installed at once is likely to cause conflicts and may well decrease your overall protection level. It may also seriously impair the performance of your PC.
    :spacer:
  • Install SpywareBlaster & make sure to update it regularly
    SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing themselves on your computer.
    If you don't know what ActiveX controls are, see here
    You can download SpywareBlaster from here.
    :spacer:
  • Install and use Spybot Search & Destroy
    Instructions are located here
    Make sure you update, reimmunize & scan regularly.
    :spacer:
  • Make use of the HOSTS file included with Spybot Search & Destroy
    Every version of Microsoft Windows includes a hosts file. A hosts file is a bit like a phone book: it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites.
    Spybot Search & Destroy has a good HOSTS file built in. To enable it,
    • Run Spybot Search & Destroy
    • Click the Mode button on the toolbar, and then place a tick next to Advanced mode.
    • Click Yes.
    • In the left hand pane of Spybot Search & Destroy, click on "Tools", and then on Hosts File.
    • Click on "Add Spybot-S&D hosts list"
    Note: On some PCs, having a custom HOSTS file installed can cause a significant slowdown. Following these instructions should resolve the issue
    • Click Start -> Run.
    • Type "services.msc" (without quotes) & click OK.
    • In the list, find the service called "DNS Client" & double click on it.
    • On the dropdown box, change the setting from "Automatic" to "Manual".
    • Click OK.
    • Exit/close the Services window
    For a more detailed explanation of the HOSTS file, click here.
    :spacer:
  • Install a-squared Free & update and scan with it regularly
    a-squared free is a product from Emsi Software provided free for private use that can detect and remove a variety of malicious software. You can get it here
    Note: If you have a dialup internet connection, you may also like to install a-squared Anti-Dialer which provides some real time protection against premium rate dialers
    :spacer:
  • Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date!
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#8 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
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  • Gender:Male
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  • Local time:12:23 AM

Posted 15 July 2008 - 06:24 PM

Hello, Severus08.
Since this issue appears resolved, this topic has been closed.

If you need this topic reopened, please send me or another moderator a PM.

Everyone else please begin a new topic.

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image




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