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Can't Remove Iexplorer.exe And Window.exe From Windows Folder

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#1 Piyu


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Posted 15 June 2008 - 01:11 AM

Earlier today my computer got hijacked by some spyware. The effect was immediate (desktop wallpaper got changed, Internet Explorer repeatedly went to a particular site advertising a spyware removal program, etc.). I ran the latest Spybot and Ad-Aware, even the free trail versions of CounterSpy and Spyware Doctor, updated ZoneAlarm, and now everything is *almost* back to normal.

There are just two things left: iexplorer.exe and window.exe

I did some searching on Google and neither of them are legitimate Windows files and appear to be malware. Both of them have creation dates that match with the time my computer suffered the spyware attack. Both of them reside in C:\WINDOWS\ Both of them give me an error message that says: "Cannot delete [name of .exe]: It is being used by another person or program. Close any programs that might be using the file and try again." When I try looking in the Task Manager I do not see either of them running.

I have tried booting my computer in Safe Mode and I cannot delete those files even then. I get the same error message about the programs being in use.

Spybot and Ad-Aware do not recognize these files as malicious. HijackThis doesn't seem to either, though that might just be my lack of understanding.

I tried to follow the "How to remove a Trojan, Virus, Worm, or other Malware" tutorial on this site (http://www.bleepingcomputer.com/tutorials/how-to-remove-a-trojan-virus-worm-or-malware/) but Autoruns did not list them anywhere so I wasn't able to pull them from the startup process.

None of the "bad" stuff associated with the inital spyware attack appears to be happening anymore, but I really don't trust these two pieces that remain. Can someone help me delete these?

Edited by Piyu, 15 June 2008 - 01:36 AM.

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#2 Budapest


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Posted 16 June 2008 - 02:00 AM

You could try deleting those files with MoveOnBoot.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 quietman7


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Posted 16 June 2008 - 07:22 AM

If you have not deleted those files yet, go to jotti's virusscan or virustotal.com. In the "File to upload & scan" box, browse to the location of the suspicious file(s) and submit (upload) it for scanning/analysis. Then repeat for the other file.
-- Post back with the results of the file analysis.
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