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Trojan.unknown Origin


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#1 sara08

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Posted 14 June 2008 - 04:00 PM

I have used SmitFraudfix, Malwarebytes, and Superantispyware to successfully quarantine over 100 trojans, adware, malware, viruses. However, after rebooting and rescanning with Superantispyware, there are 6 trojan.unknown origin that will not quarantine. The 6 items are:

HKLM\SYSTEM\CurrentControlSet\Services\asc3550p
HKLM\SYSTEM\CurrentControlSet\Services\asc3550p(ErrorControl-AAAAAA==)
HKLM\SYSTEM\CurrentControlSet\Services\asc3550p(Group SCSI miniport)
HKLM\SYSTEM\CurrentControlSet\Services\asc3550p(Start AgAAAA==)
HKLM\SYSTEM\CurrentControlSet\Services\asc3550p(Tag-KgAAAA==)
HKLM\SYSTEM\CurrentControlSet\Services\asc3550p(Type-AQAAAA==)



My HijackThis log is below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:39:48 PM, on 6/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DriveSystem] C:\WINDOWS\system32\maxpaynowti1.exe
O4 - HKLM\..\Run: [SystemDrive] C:\WINDOWS\system32\maxpaynow1.exe
O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt
O4 - HKUS\S-1-5-18\..\Run: [IESet] IExplorer.dll .dbt (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [IESet] IExplorer.dll .dbt (User 'Default user')
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: YFkgVkhUcQ - {A08E792F-0A24-D385-3A5B-C68E99DD3F69} - C:\WINDOWS\system32\sjku.dll

--
End of file - 2725 bytes

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#2 OldTimer

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Posted 15 June 2008 - 12:45 AM

Hello sara08 and welcome to BC. Let's see what we can find. Please follow the steps below in order:

Before running a new scan let's clean out the temporary folders.

Download ATF Cleaner to your Desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:
  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:
  • Click Opera at the top and choose Select All from the list.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Close ALL Internet browsers (very important).
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Now download OTScanIt from here or here to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • In the Drivers section click on Non-Microsoft.
  • Under Additional Scans click the checkboxes in front of the following items to select them:
    • Reg - BotCheck
      File - Additional Folder Scans
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Save the file to your desktop or other location where you can find it back.
Use the Add Reply button and attach the file in your next post (do not try to copy/paste it into the post).

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#3 sara08

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Posted 15 June 2008 - 05:49 PM

Oldtimer,
Thank you for your reply. I downloaded and ran the ATF Cleaner, then downloaded the OTScanIt. I have attached a copy of the file in Notepad. Sara

Attached Files



#4 OldTimer

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Posted 15 June 2008 - 06:44 PM

Hi sara08. Let's see what we can do. Follow the steps below in order:

Step #1

Please download The Avenger by Swandog46 to your Desktop.
  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
%systemroot%\system32\explorer.exe
%systemroot%\system32\iexplorer.dll															  .dbt
%systemroot%\system32\sjku.dll
%systemroot%\tmp12043140.bat

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

Now, start The Avenger program by clicking on its icon on your desktop.
  • Click in the window labeled Input Scrupt Here and paste the text copied to the clipboard into it by pressing (Ctrl+V).
  • Click the Execute button
  • Answer "Yes" twice when prompted.
The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
Step #2

Start OTScanIt. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Non-Microsoft Only]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> DriveSystem -> %SystemRoot%\system32\maxpaynowti1.exe [C:\WINDOWS\system32\maxpaynowti1.exe]
YY -> IESet -> %SystemRoot%\system32\IExplorer.dll															  .dbt [IExplorer.dll															  .dbt]
YN -> SystemDrive -> %SystemRoot%\system32\maxpaynow1.exe [C:\WINDOWS\system32\maxpaynow1.exe]
< RunServices [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices
YY -> IESet -> %SystemRoot%\system32\IExplorer.dll															  .dbt [IExplorer.dll															  .dbt]
< Run [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YY -> IESet -> %SystemRoot%\system32\IExplorer.dll															  .dbt [IExplorer.dll															  .dbt]
< SSODL [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
YY -> {A08E792F-0A24-D385-3A5B-C68E99DD3F69} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\sjku.dll [YFkgVkhUcQ]
< Winlogon settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
*Shell* -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell
YY -> Explorer.exe -> %SystemRoot%\system32\explorer.exe
< Winlogon settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
< CurrentVersion Policy Settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\
YN -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\ -> 
< CurrentVersion Policy Settings [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\
YN -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\\DisableRegistryTools -> 0
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {9c5b2f29-1f46-4639-a6b4-828942301d3e} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> {ffff0001-0002-101a-a3c9-08002b2f49fb} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
[Registry - Additional Scans - Non-Microsoft Only]
< BotCheck > -> 
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe -> %ProgramFiles%\Kodak\Kodak EasyShare software\bin\EasyShare.exe [C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe:LocalSubNet:Disabled:EasyShare]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\DOCUME~1\Owner\LOCALS~1\Temp\6.tmp.exe -> %SystemDrive%\DOCUME~1\Owner\LOCALS~1\Temp\6.tmp.exe [C:\DOCUME~1\Owner\LOCALS~1\Temp\6.tmp.exe:*:Enabled:msdefender.exe]
[Files/Folders - Created Within 30 days]
NY -> 3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY -> tmp12043140.bat -> %SystemRoot%\tmp12043140.bat
[Files Created - Additional Folder Scans - Non-Microsoft Only]
NY -> ?dobe -> %CommonProgramFiles%\Аdobe
[Files/Folders - Modified Within 30 days]
NY -> 2 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> explorer.exe -> %SystemRoot%\System32\explorer.exe
NY -> 3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY -> tmp12043140.bat -> %SystemRoot%\tmp12043140.bat
[Files Modified - Additional Folder Scans - Non-Microsoft Only]
NY -> ?dobe -> %CommonProgramFiles%\Аdobe
[Extra Files]
Purity
[Empty Temp Folders]
[Start Explorer]

The fix should only take a very short time. When the fix is completed a message box will popup either telling you that it is finished, or that a reboot is needed to complete the fix. If the fix is complete, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that log back here in your next reply.

If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that log back here in your next reply.

Step #3

Now let's run an online virus scan. Both of these require Internet Explorer. Try F-Secure first. Sometimes it doesn't play nice with other system components so if it cannot complete then try the Kaspersky scan. You only need to complete one of the two.

Run the F-Secure Online Scanner

Note: This Scanner is for Internet Explorer Only!
  • Click on Online Services and then Online Scanner
  • Accept the License Agreement.
  • Once the ActiveX installs,Click Full System Scan
  • Once the download completes,the scan will begin automatically.
  • The scan will take some time to finish,so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button and Copy&Paste the entire report in your next reply.
If the F-Secure scan did not work then try an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (if available otherwise Standard)
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • The program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Step #4

Run a new OTScanIt scan with the following options

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program.
  • Just use the default settings.
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it and close Notepad (save changes if necessary).
  • Close OTScanIt and locate the OTScanIt.txt file in the folder where OTScanIt.exe is located.
  • Attach that file back here in your next reply.
Step #5

I see no antivirus application installed on the system. You should definitely have a good antivirus to stop infections before they can start and spread. Here are 3 free anti-virus programs that are available for personal use (I use these on various machines and they are all good):You should also have a good firewall for blocking unwanted access to and from your computer. These also are free for personal use:It is best to have both a firewall and anti virus to protect your system and to keep them updated.

Step #6

Copy/paste the following back here in your next reply:
  • The Avenger report (c:\Avenger.txt)
  • The latest OTScanIt fix log (look in the OTScanIt folder for the MovedFiles folder. In that folder will be a file with a name in the form of mmddyyyy_hhmmss.log for month, day, year, hours, minutes, and seconds that the scan was run. )
  • The online virus scan report (whichever one you ran)
Attach the following back here in your next reply:
  • The new OTScanIt scan log
I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#5 sara08

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Posted 15 June 2008 - 09:08 PM

Oldtimer,
Thank you for your time, I appreciate it. I deleted the files you mentioned with Avenger and they deleted successfully. Then I went to step 2 and copied the script into OTScanIt and clicked run fix. The computer prompted me to reboot, I did, but when it rebooted all I got was a blue screen!? Yikes. I tried restarting, but with the same result. The start button and all of my icons are missing, only a blue screen.

#6 OldTimer

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Posted 15 June 2008 - 09:57 PM

Hi sara08. TRy this after the machine boots:
  • Press Ctrl-Alt-Del to bring up the Task Manger
  • Click the Applications tab
  • Click the New Task button on the bottom
  • Type explorer.exe and click the Ok button
Does the desktop and taskbar come back? If so, run the rest of the instructions. If not, let me know.

Cheers.

OT

Edited by OldTimer, 15 June 2008 - 09:57 PM.

I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#7 sara08

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Posted 15 June 2008 - 10:07 PM

OldTimer,
I followed the instructions, but only the explorer window opens. Sara

#8 OldTimer

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Posted 15 June 2008 - 11:20 PM

Hi sara08. That's Ok. We know that the real version of Explorer isn't missing. Do this:
  • Start Explorer
  • Navigate to c:\documents and settings\owner\desktop\otscanit and double-click on teh OTScanIt.exe file to start OTScanIt
  • Copy/paste the text in the codebox below into the Paste Fix Here box and click teh Run Fix button
    [Extra Registry Entries]
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell|reg_sz:Explorer.exe /e  -> 
    [Reboot]
  • The fix will run and then you will be asked to reboot. Click the Ok button to reboot the system
Let me know if the desktop and taskbar are not back now. If they are, then continue with the rest of the steps I gave you earlier.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#9 sara08

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Posted 16 June 2008 - 10:00 PM

OldTimer,
Thank you, my desktop and start menu are back! I followed the rest of the steps, the logs are below.

AVENGER LOG
Logfile of The Avenger Version 2.0, © by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

File "C:\WINDOWS\system32\explorer.exe" deleted successfully.
File "C:\WINDOWS\system32\iexplorer.dll .dbt" deleted successfully.
File "C:\WINDOWS\system32\sjku.dll" deleted successfully.
File "C:\WINDOWS\tmp12043140.bat" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

OT FIX LOG

Explorer killed successfully
[Registry - Non-Microsoft Only]
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\DriveSystem deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\IESet deleted successfully.
C:\WINDOWS\system32\IExplorer.dll .dbt moved successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\SystemDrive deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices\\IESet deleted successfully.
File C:\WINDOWS\system32\IExplorer.dll .dbt not found.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\IESet deleted successfully.
File C:\WINDOWS\system32\IExplorer.dll .dbt not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\YFkgVkhUcQ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A08E792F-0A24-D385-3A5B-C68E99DD3F69}\ deleted successfully.
File C:\WINDOWS\system32\sjku.dll not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell:Explorer.exe deleted successfully.
File C:\WINDOWS\system32\explorer.exe not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\ deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\\DisableRegistryTools deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9c5b2f29-1f46-4639-a6b4-828942301d3e}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9c5b2f29-1f46-4639-a6b4-828942301d3e}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ffff0001-0002-101a-a3c9-08002b2f49fb}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ffff0001-0002-101a-a3c9-08002b2f49fb}\ not found.
[Registry - Additional Scans - Non-Microsoft Only]
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\DOCUME~1\Owner\LOCALS~1\Temp\6.tmp.exe deleted successfully.
[Files/Folders - Created Within 30 days]
File C:\WINDOWS\tmp12043140.bat not found!
[Files Created - Additional Folder Scans - Non-Microsoft Only]
C:\Program Files\Common Files\Аdobe folder moved successfully.
[Files/Folders - Modified Within 30 days]
File C:\WINDOWS\System32\explorer.exe not found!
File C:\WINDOWS\tmp12043140.bat not found!
[Files Modified - Additional Folder Scans - Non-Microsoft Only]
File C:\Program Files\Common Files\Аdobe not found!
[Extra Files]
< Purity >
[Empty Temp Folders]
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Windows Temp folder emptied.
RecycleBin -> emptied.
Explorer started successfully
< End of fix log >
OTScanIt by OldTimer - Version 1.0.15.15 fix logfile created on 06152008_201934

Files moved on Reboot...
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.

F-SECURE SCAN LOG

!!!!!!!!!!!!!!!!!!!!!!!
Note: After the recommended cleaning, I got a message entitled, "Windows file protection". I read, "Files that are required for Windows to run properly have been replaced with unrecognizable versions. To restore system stability Windows must restore the original versions of these files. Insert your Windows XP Home Edition Service Pack 2 now. The options are retry, more info, and cancel. I wasn't sure if this was a fake message or not.
!!!!!!!!!!!!!!!!!!!!!!!!

Scanning Report
Monday, June 16, 2008 21:02:09 - 21:20:25
Computer name: AARONS-9C993DFA
Scanning type: Scan system for malware, rootkits
Target: C:\


--------------------------------------------------------------------------------

Result: 16 malware found
AdWare.Win32.TTC (spyware)
System
RiskTool.VBS.DisReg (spyware)
System
RiskTool.Win32.Reboot (spyware)
System
Tracking Cookie (spyware)
System
Trojan-Downloader.Win32.VB (virus)
System
Trojan-Downloader.Win32.VB.dbz (virus)
C:\WINDOWS\FGHRTUYJFGHR.EXE
C:\WINDOWS\SYSTEM32\FADGSD.EXE
Trojan.VBS.Starter (virus)
System
Trojan.VBS.Starter.n (virus)
C:\WINDOWS\MICROSOFT.VBS
Trojan.Win32.Patched (virus)
System
Trojan.Win32.Patched.aa (virus)
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM32\LSASS.EXE (Submitted)
C:\WINDOWS\SYSTEM32\SERVICES.EXE (Submitted)
C:\WINDOWS\SYSTEM32\SPOOLSV.EXE (Submitted)
C:\WINDOWS\SYSTEM32\SVCHOST.EXE (Submitted)
C:\WINDOWS\SYSTEM32\WINLOGON.EXE (Submitted)

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 13055
System: 2250
Not scanned: 6
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 16
Submitted: 5
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure USS: 2.30.0
F-Secure Hydra: 2.8.8110, 2008-06-17
F-Secure AVP: 7.0.171, 2008-06-16
F-Secure Pegasus: 1.20.0, 2008-04-14
F-Secure Blacklight: 1.0.68
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use Advanced heuristics

Thank you for the virus protection and firewall suggestions. I will definitely be installing them. Sara

Attached Files



#10 OldTimer

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Posted 16 June 2008 - 10:19 PM

Hi sara08. The message to restore the system files is probably legitimate. The F-Secure scan shows that some important system files might have been compromised. One of the bad files is back, probably replaced by the infected system files. Let's do another cleaning and then run DrWeb. It can usually clean these "patched" system files. If it can't, and you get the same message when you reboot again, follow the directions for replacing the files in the message that comes up.

Ok, let's go:

Start OTScanIt. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Non-Microsoft Only]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YY -> IESet -> %SystemRoot%\system32\IExplorer.dll															  .dbt [IExplorer.dll															  .dbt]
< RunServices [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices
YY -> IESet -> %SystemRoot%\system32\IExplorer.dll															  .dbt [IExplorer.dll															  .dbt]
< Run [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YY -> IESet -> %SystemRoot%\system32\IExplorer.dll															  .dbt [IExplorer.dll															  .dbt]
[Files/Folders - Created Within 30 days]
NY -> IExplorer.dll															  .dbt -> %SystemRoot%\System32\IExplorer.dll															  .dbt
[Files/Folders - Modified Within 30 days]
NY -> IExplorer.dll															  .dbt -> %SystemRoot%\System32\IExplorer.dll															  .dbt
[Empty Temp Folders]
[Start Explorer]

The fix should only take a very short time. When the fix is completed either a message box will popup telling you that it is finished or you will be asked to reboot to finish the fix. If it is finished, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here.

If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that information back here.
I will review the information when it comes back in.

Now let's run a DrWeb scan. Download Dr.Web CureIt
  • Doubleclick the drweb-cureit.exe file and then Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options and Change settings
  • Choose the Scan tab and remove the mark at Heuristic analysis.
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click Yes to all if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found: Posted Image
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    Posted Image

    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click File and choose Save Report List
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.
After that run a new OTScanIt scan:

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • In the Drivers section click on Non-Microsoft.
  • Under Additional Scans click the checkboxes in front of the following items to select them:
    • Reg - BotCheck
      File - Additional Folder Scans
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it and close Notepad (save changes if necessary).
  • Close OTScanIt and locate the OTScanIt.txt file in the folder where OTScanIt.exe is located.
  • Attach that file back here in your next reply.
Use the Add Reply button and Copy/Paste the information back here. I will review it when it comes in. Make sure that the first line is code with brackets around it [] and that the last line is /code with brackets around it [].

Post the following back here:
  • the OTScanIt fix report
  • the DrWeb scan report
  • the new OTScanIt scan
Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#11 sara08

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Posted 19 June 2008 - 05:23 PM

OldTimer,
Sorry for my late reply, I wasn't able to use my computer at home. My computer is dead. I downloaded the DrWeb program and ran the scan, but everytime it came to a bad file to cure, it was a system process, such as winlogon, lsass, etc. Everytime it cured, I got that message that said an important system file was being replaced by an unrecognized file. I did happen to see that in the middle column some of the viruses were named Prockill, a couple of backdoors, and trojan.347 (can't remember exactly). At the end of the scan something weird happened, a popup that didn't allow me to close came up and said the system is going to restart in 30 seconds and counted down. Then it restarted, but when it did I got nothing but a blue screen that said winlogon failed 0000-0000-0000 at the top. I don't know if my computer is salvageable. I bought it used for $200, so I'm not going to worry about it if its not. I planned on buying a new laptop soon anyway. What should I do? Thank you, Sara

#12 OldTimer

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Posted 19 June 2008 - 06:16 PM

Hi sara08. Yeah, then all the system files were infected too. If DrWeb couldn't cure them then either a repair install or a complete system reinstall is in order. You could do a repair install if there are alot of needed files that must be salvaged on there but otherwise a clean sweep and a new install would be the best.

Let me know if you have any questions.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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