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#1 ComputerOne

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Posted 13 June 2008 - 02:32 PM

Any help is greatly appreciated

Attached Files



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#2 SifuMike

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Posted 15 June 2008 - 09:47 PM

Hello ComputerOne,

Welcome to the BleepingComputer Forums.

Since it has been a few days, please post a new DSS Main.txt log.

Please do not attach your log, as that makes it hard to read.

Thank you for your patience.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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#3 ComputerOne

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Posted 16 June 2008 - 09:31 AM

Deckard's System Scanner v20071014.68
Run by HP_Administrator on 2008-06-13 14:30:30
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as HP_Administrator.exe) ------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:30:33 PM, on 6/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\N4YMGAKN\dss[1].exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\HP_ADM~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: {501bcd63-2991-eda9-a2e4-159e76176da2} - {2ad67167-e951-4e2a-9ade-199236dcb105} - C:\WINDOWS\system32\gyrnbjki.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [autoload] C:\Documents and Settings\HP_Administrator\cftmon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKCU\..\Run: [autoload] C:\Documents and Settings\HP_Administrator\cftmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: __c00EDB9 - C:\WINDOWS\system32\__c00EDB9.dat
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 7612 bytes

-- Files created between 2008-05-13 and 2008-06-13 -----------------------------

2008-06-13 14:02:42 0 d-------- C:\Program Files\Trend Micro
2008-06-13 11:40:50 0 d-------- C:\Program Files\Lavasoft
2008-06-13 11:40:50 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-06-13 11:28:28 0 d-------- C:\WINDOWS\system32\appmgmt
2008-06-13 09:10:19 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-06-12 17:58:30 0 d-------- C:\Program Files\Eusing Free Registry Cleaner
2008-06-12 17:37:07 0 d-------- C:\Program Files\Windows Sidebar
2008-06-12 17:37:04 0 d-------- C:\Program Files\Norton AntiVirus
2008-06-12 17:02:50 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-06-12 17:02:12 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-06-12 17:02:12 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\SUPERAntiSpyware.com
2008-06-12 17:01:52 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-12 16:56:18 0 d-------- C:\Documents and Settings\All Users\Application Data\Avg8
2008-06-12 12:27:56 80896 --a------ C:\WINDOWS\system32\twscvaia.dll
2008-06-12 12:25:40 98816 --a------ C:\WINDOWS\system32\gyrnbjki.dll
2008-06-08 15:57:47 0 d-------- C:\Program Files\VAV
2008-06-07 18:01:36 108544 --a------ C:\WINDOWS\system32\nkisxcha.dll
2008-06-06 17:58:20 108544 --a------ C:\WINDOWS\system32\ifofkrol.dll
2008-06-05 17:57:28 133120 --a------ C:\WINDOWS\system32\equwkviy.dll
2008-06-01 21:54:48 132096 --a------ C:\WINDOWS\system32\clsmnyia.dll
2008-06-01 15:04:50 165 --a------ C:\xcrashdump.dat
2008-06-01 15:03:14 0 d-------- C:\Program Files\WinAntivirusPro3.8
2008-06-01 15:03:14 0 d-------- C:\Program Files\NetFilter
2008-05-31 21:57:31 132096 --a------ C:\WINDOWS\system32\fuqbcftw.dll
2008-05-30 21:52:38 2078 --ahs---- C:\WINDOWS\system32\mloonUtv.ini2
2008-05-26 22:19:14 1219436 --a------ C:\Documents and Settings\HP_Administrator\Application Data\Install.dat
2008-05-26 22:19:13 45056 --a------ C:\WINDOWS\system32\__c00BFE41.exe
2008-05-25 22:38:30 27648 --a------ C:\WINDOWS\system32\__c00EDB9.dat
2008-05-25 22:38:29 43008 --a------ C:\WINDOWS\system32\~.exe
2008-05-14 13:46:56 0 d-------- C:\WINDOWS\system32\Adobe


-- Find3M Report ---------------------------------------------------------------

2008-06-13 11:33:11 0 d-------- C:\Program Files\HP Games
2008-06-13 11:32:12 0 d-------- C:\Program Files\Scholastic
2008-06-13 11:11:11 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\Netscape
2008-06-12 18:08:32 0 d-------- C:\Program Files\Common Files
2008-06-12 18:08:21 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-06-12 17:38:05 0 d-------- C:\Program Files\Symantec
2008-05-08 19:31:58 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\PlayFirst
2008-03-29 15:49:31 96577 --a------ C:\WINDOWS\hpqins16.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{2ad67167-e951-4e2a-9ade-199236dcb105}]
06/12/2008 12:25 PM 98816 --a------ C:\WINDOWS\system32\gyrnbjki.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
06/12/2008 06:08 PM 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"autoload"="C:\Documents and Settings\HP_Administrator\cftmon.exe" []
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [01/24/2006 09:15 PM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [08/24/2007 04:07 PM]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [08/24/2007 03:53 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"autoload"="C:\Documents and Settings\HP_Administrator\cftmon.exe" []
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [05/29/2007 03:12 AM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [05/28/2008 10:33 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/09/2004 11:00 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [12/15/2005 8:40:44 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"Wallpaper"=,ôý

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktop"=0 (0x0)
"ForceActiveDesktopOn"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [05/13/2008 10:13 AM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 04/19/2007 01:41 PM 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\__c00EDB9]
C:\WINDOWS\system32\__c00EDB9.dat 06/12/2008 04:34 PM 27648 C:\WINDOWS\system32\__c00EDB9.dat

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2022069a-38ba-11dd-88af-001731ed6556}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL autorun.exe




-- End of Deckard's System Scanner: finished at 2008-06-13 14:30:51 ------------

#4 SifuMike

SifuMike

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Posted 17 June 2008 - 02:18 PM

Hi ComputerOne,

The following is referring to Eusing Free Registry Cleaner.

Please be aware that bleepingcomputer staff do not recommend the usage of registry cleaners / tools due to the following facts:
  • Registry tools can cause irreparable damage to your Operating System
  • Registry tools can, as a result of the above, render your pc to be inoperable.
This is done, assuming that the major audience here at this board might be inexperienced users and thus a suggested safeguard from our side.

If you feel you have the need for a registry cleaner, then you are just as welcome to keep it. This is what we refer to an "optional fix" and is up to the user, so just take this as a recommendation from my side.



We will run ComboFix.

You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
 It is intended by its creator to be used under the guidance and supervision of an expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.


You need to disable your Symantec/Norton Antivirus before running ComboFix, as it will prevent it from running.

To disable Norton Antivirus:  
Please navigate to the system tray on the bottom right hand corner and look for a Posted Image sign.
  • right-click it -> chose "Disable Auto-Protect."
  • select a duration of 5 hours (this assures no interference with the cleanup of your pc)
  • click "Ok."
  • a popup will warn that protection will now be disabled and the sign will now look like this: Posted Image
You succesfully disabled the Norton Antivirus Guard.


Please visit this webpage for instructions for downloading and running ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

To work properly, you must install ComboFix on the Desktop.

 When following the instructions install the Windows XP Recovery Console if you are using XP. <== IMPORTANT 
It is a simple procedure that will only take a few moments of your time.


You DO NOT need to have the Windows CD to install Recovery Console!

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.


We need Recovery Console because malware damages a lot and causes an instable system - and because of that, it may happen that your computer won't be able to boot anymore. With the Recovery Console installed, there are extra options present to repair whatever malware damaged.
Also, even though you're not infected, the presence of the Recovery Console is a useful feature in case a computer won't boot anymore because of several other reasons. Read  here   what you can do with the Recovery Console.

Extra note: After you have installed the Recovery Console - if you reboot your computer, right after reboot, you'll see the option for the Recovery Console now as well.
Don't select to run the Recovery Console as we don't need it.
By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows.

A caution -
Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
Do not run Combofix more than once.
Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post the ComboFix log.

Edited by SifuMike, 17 June 2008 - 02:19 PM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 SifuMike

SifuMike

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Posted 24 June 2008 - 05:07 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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