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"grokster" Listed On Spyware Scan - Can't Find - Can't Delete


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#1 Keirrah

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Posted 12 June 2008 - 09:02 PM

My Verizon Security Suite keeps identifying something called "grokster" on my computer (VISTA). The Sec Suite deletes it, however, "grokster" keeps returning. I looked it up on the web and found it comes with limewire.

I searched my computer, found limewire (a very old version -- not sure why this "grokster" is just now appearing) - deleted limewire - STILL "grokster" is listed on all spyware scans.

Tried multiple online scanners and downloads - none find it.

Scan listed "grokster" as in the registry - I didn't find it. Tried to manually delete "grokster" (as per several help sites), to no avail. Sadly, I think I may have deleted some things I should not have - my computer is running very slowly now.

I am concerned what type of information this "grokster" may be collecting from my computer.

THANK YOU!

:thumbsup:

Keirrah

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#2 quietman7

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Posted 12 June 2008 - 10:25 PM

If you are not finding anything with your other scans, the detection could be a "false positive".

What other scans have you performed?
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#3 Keirrah

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Posted 14 June 2008 - 12:16 AM

Hi quietman,

I have tried many online scanners and trial software in the past 3 weeks or so - including (but not limited to) CCleaner, ad-aware, eset online scanner, karpersky online scanner, spybot. I honestly have tried so many I have lost track of their names :thumbsup:

None showed "grokster", others gave me lists of things I was expected to delete "at my own risk" -- way out of my league :flowers:

I am considering 'wiping' my computer, primarily because I do believe I deleted something I should not have in my registry -- and because this 'grokster' has consumed more time than I wish to admit (it is downright annoying just knowing it is on my computer - doing whatever it is doing)

Any help would be greatly appreciated!

Thank you!!!


Keirrah

#4 quietman7

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Posted 14 June 2008 - 07:02 AM

I'm not sure what programs the Verizon Security Suite comes bundled with or are based upon. They may or may not be all that reliable. If the well known anti-malware programs are not finding anything, then as I said, this could be just a false detection. I suggest you contact the VSS vendor's technical support and advise them of what is being found so they can investigate.
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#5 Keirrah

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Posted 19 June 2008 - 09:27 AM

Thank you for you help! I apologize for my delayed reply - my router box fried - I do not have internet access of my own until new box arrives :flowers:

I will try Verizon Again - their online 'help???' is like a maze, and when I did get a rep - he was from "outsourceville" :thumbsup: Didn't accomplish anything!

Anyway, thank you for your time!

HAVE A GREAT DAY!!!



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#6 quietman7

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Posted 19 June 2008 - 12:22 PM

You're welcome and good luck.
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