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Dvd Writer Computer Restarts


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#1 kayleigh

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Posted 12 June 2008 - 02:14 PM

when I put a blank cd disc in my dvd writer, my computer always goes black screen and then restarts itself. I have tried uninstall and reinstall it but with no luck.

hope someone can help please
i have windows xp

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#2 hamluis

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Posted 12 June 2008 - 03:18 PM

Hi :thumbsup:.

Check the connections?

Is the drive reflected properly in the BIOS and in My Computer/Explorer?

Any errors reflected in Event Viewer about Disk failures/problems?

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Does this drive read CDs and DVDs properly? Play music disks properly?

Louis

#3 kayleigh

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Posted 13 June 2008 - 11:35 AM

Hi
thanks for you advice will give it a try

#4 kayleigh

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Posted 13 June 2008 - 11:57 AM

Here are the error results from the event viewer.


Error 12/06/2008 13:41:27 Service Control Manager None 7000 N/A
Error 13/06/2008 17:11:11 Service Control Manager None 7000 N/A YOUR-6EPI3K9FZV

Error 13/06/2008 17:11:08 DCOM None 10005 SYSTEM YOUR-6EPI3K9FZV

Error 13/06/2008 08:45:04 DCOM None 10005 SYSTEM YOUR-6EPI3K9FZV




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