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The Infamous Black Bugs & Blue Screen


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10 replies to this topic

#1 Dark Lolita

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Posted 11 June 2008 - 11:55 PM

Hi. I need help. I have these Black bugs munching on my desktop of my laptop. I totally disconnected it from the web so I am using my desktop to get information on how to fix it. I will mention someone was helping me on another forum, but they have decided to not help me any more people I pointed out a syntax error in information they gave me. Im was just trying to make sure i didn't miss a step. If someone can help me i would be eternally greatful. I just attempted to run OTMoveIt to get these files out but the programe keeps insisting it needs something from the internet. If i could get some help as it seems apparently i am very close to rectifiying this issue. thanks.

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#2 Budapest

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Posted 12 June 2008 - 12:06 AM

Run this fix:

How to remove the Smitfraud / Generic Zlob / Quicknavigate / Virtual Maid

After that run a full system scan with Malwarebytes' Anti-Malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Dark Lolita

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Posted 12 June 2008 - 10:07 AM

I did both of these things properly in order. But when i reboot the computer in normal mode the entire screen is still Blue with the yellow and blue sign in the center stating i am infected with spyware and to use something to clean my computer. I still can't see the taskbar but the pop ups that tell me My computer is being hacked and all that stuff down in the sys tray is GONE! All i need to do is get rid of the blue screen. I haven't seen the bugs either but the screen is there defiantly keeping me from my desktop. Just a side note and maybe this will help? This laptop has Limewire on it. Should I delete that?

Edited by Dark Lolita, 12 June 2008 - 11:25 AM.


#4 Budapest

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Posted 12 June 2008 - 04:28 PM

Run a full system scan with SuperAntiSpyware in Safe Mode.

How to start Windows in Safe Mode
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 quietman7

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Posted 12 June 2008 - 09:59 PM

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").
These are some common malware related entries you may see:
  • Security Info
  • Warning Message
  • Security Desktop
  • Warning Homepage
  • Privacy Protection
  • Desktop Uninstall
If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

When done go back into your Desktop Settings and you should be able to change the color/theme to whatever you want.
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#6 Dark Lolita

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Posted 12 June 2008 - 10:43 PM

Ok. I have made some progress. i have even found out the file names and locations of the the buggy screen saver and its cohort of a background. But they must be connected to something else still on the computer because I deleted them and empty the recycle bin, reboot they are back again. I don't want to have to do this everytime i reboot my pc.

Edited by Dark Lolita, 12 June 2008 - 11:32 PM.


#7 quietman7

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Posted 12 June 2008 - 10:50 PM

If your using Win XP, click on the link below:
http://www.kellys-korner-xp.com/xp_tweaks.htm
Scroll down to #128 and click "Desktop and Screensaver Tabs" in the right column. Go to File, choose "Save page as" All Files and save desktoptab.reg to your desktop. Double-click on that file and choose "Yes" to merge it into the registry when prompted. Once you get a successful message delete the file and reboot.

This step involves making changes in the registry. Always back up your registry before making any changes.
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#8 Dark Lolita

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Posted 13 June 2008 - 11:13 AM

Ok. went to that site and got the file. this is what happened.
I installed it, and rebooted. right clicked, Still no tab. So I tried installing it and then right clickingl. Got all my tabs back, changed the wallpaper and the screen saverl. Deleted the bugs screen saver and the wall paper (both hiding in the servics32 folder) Worked fine. Rebooted.

Wallpaper is back, screen saver is back and tabs are gone. this tells me what ever is spawning them has got to still be on my laptop somewhere. I am trying to get my wireless internet working so I can update my definitions and run my malware and antivirus again. I appreaciate your persistance.

#9 quietman7

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Posted 13 June 2008 - 02:27 PM

This issue will require further investigation. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#10 Dark Lolita

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Posted 13 June 2008 - 03:50 PM

Okay. I will do it now. Appreciate this muchly

#11 quietman7

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Posted 13 June 2008 - 04:53 PM

Your hijackthis log is posted here.

Now that your log is posted,, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Thanks for your cooperation and good luck with your log.
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