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Trouble With Explorer, I Think. (not Ie)


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18 replies to this topic

#1 grendelvamp

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Posted 10 June 2008 - 08:24 PM

But with the "explore" command everything works as normal. It's when I try to double click the drive, be it c: or F:, the browser continuously flashes open quickly and then closes. I've scanned for viruses and haven't found anything related. Please help. Thank you.

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#2 tswsl1989

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Posted 11 June 2008 - 05:03 AM

Does this problem occur in Safe Mode?
To access safe mode, press F8 while rebooting and select Safe Mode from the options shown
Tom

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#3 grendelvamp

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Posted 11 June 2008 - 05:54 PM

Yes, the problem still occurs in safe mode.

#4 tswsl1989

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Posted 12 June 2008 - 11:52 AM

What about if you open My Computer, Right click the drive and select "Open" (Same command as would be run if yuo double click - should be in Bold)
Tom

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#5 grendelvamp

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Posted 12 June 2008 - 03:45 PM

Yes the problem still occurs when I try to open from a right click command.

#6 tswsl1989

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Posted 13 June 2008 - 04:30 AM

Try this:
Open My Computer
Tools -> Folder Options
Tick "Use Windows Classic Folders"
Click the View tab
Click "Reset All Folders"
Click OK
Close all windows
Open My Computer again
Tom

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#7 grendelvamp

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Posted 14 June 2008 - 02:08 PM

Thank you , I tried it and the problem still occurs. Any other guesses?

#8 hamluis

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Posted 14 June 2008 - 04:00 PM

Sooo...your partitions don't open when double-clicked.

What else is wrong?

Do programs run normally?

Do files open normally?

Did you scan for other forms of malware, other than viruses? What program did you use to scan? Is it current with definitions?

Louis

#9 grendelvamp

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Posted 14 June 2008 - 06:55 PM

Nothing else seems to be wrong

Programs run normally

Files open normally

I can explore my partitions but not open them without jamming the computer up

I used Malwarebytes Anti-Malware, Spybot SD, AVG, Rouge Remover. I think thats all.

#10 hamluis

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Posted 14 June 2008 - 08:31 PM

Hmmm...might as well try this, Remove-Ristrictions-Tool.shtml - http://www.softpedia.com/get/Security/Secu...ions-Tool.shtml

Louis

#11 grendelvamp

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Posted 14 June 2008 - 10:04 PM

That didn't work either. Thanks for your help. What else could it be? I'm stumped.

#12 Billy O'Neal

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Posted 15 June 2008 - 12:52 AM

Hello,

Try this:
Get a copy of DSS from here: Deckard's System Scanner.
Make sure you save it to your desktop as DSS.exe
Then follow the following instructions:

We need to fix some file assosiations on your system.
  • Please open a run prompt using Start -> Run, and enter the following text:
    "%userprofile%\desktop\dss.exe" /daft
  • Press Ok or Enter on your keyboard.
  • You will be presented with 1 or 2 prompt(s). Accept each.
  • Select Scan at the bottom of the resulting window.
  • Check each item found by DSS.
  • Click the Fix button at the bottom of the window.
  • Close DSS /daft now.
See if things open okay now :thumbsup:

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#13 hamluis

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Posted 15 June 2008 - 08:44 AM

IMO, it's obvious that malware has impacted your system...but I'm wrong a lot :thumbsup:.

Do a Google for explorer.exe problems and see how many relate to O/S errors or situations.

Explorer can have problems due to certain other situations, but often errors results due to malware, IMO.

Louis

#14 grendelvamp

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Posted 16 June 2008 - 06:07 PM

Everyone seems to suggest a clean install, but my Dell XPS M140 shipped without an OS disk. Is all that necessary to fix this problem?

#15 usasma

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Posted 16 June 2008 - 06:32 PM

If your Dell didn't ship with recovery disks, it's likely that you have a recovery partition on the computer. There should be instructions on how to use it when you first boot and the DELL logo shows up.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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