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My Control Panel Is Missing


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6 replies to this topic

#1 ddrams512

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Posted 10 June 2008 - 04:15 PM

Hello,
Can you pls help me access my control panel? It is not even on my start menu. I have WinXP. I have gone into several topics and followed some of the steps to try to retrieve but I had not luck. I can post any reports b/c I can not open HIJACK and I was unable to open DSS. I must say I am so not computer savy. Any help you can provide is greatly appeciated. Thanks!

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#2 Budapest

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Posted 10 June 2008 - 04:27 PM

I would try downloading and running the Remove Restrictions Tool.

Edited by Budapest, 10 June 2008 - 05:40 PM.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 ddrams512

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Posted 10 June 2008 - 05:17 PM

Thanks for your help. The 1st response has given me 2 different things to download but neither work. It keeps adding to the problem because now I have pop-ups. The 2nd response was to down load RRT. I downloaded and it said everything was disabled. Unfortunately, I have not idea what to do next. Was the Control Panel suppose to appear after I downloaded?

#4 PropagandaPanda

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Posted 10 June 2008 - 05:28 PM

Hello.

Click on Start, then, Run. Type in "control.exe" and hit OK .

What happens? Do you get an access denied, file cannot be accessed or a similar message?

With Regards,
The Panda

Edited by PropagandaPanda, 10 June 2008 - 05:28 PM.


#5 Budapest

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Posted 10 June 2008 - 05:28 PM

If you're getting pop-ups, then you've got yourself a malware infection. You need to deal with the malware before worrying about the Control Panel. Have you done any scans?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 ddrams512

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Posted 11 June 2008 - 07:57 PM

Hey,
to answer both ?'s - control panel issue message says " This operation has been cancelled due to restrictions in effect on this computer. Pls contact your system adminstration". This is my home computer. I would be the administrator right?

Regarding the pop-up, I have tried several scans. I particular went to the "read this 1st" to try to run the different scans on the blog but none of them worked for me. I tried to run HIJACK this but I can't even open it to see any logs. I have not idea where to start.......Can I be helped?

#7 Budapest

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Posted 11 June 2008 - 08:01 PM

Try running a full system scan with Malwarebytes' Anti-Malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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