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Windows Xp Sp3 "windows Updates Won't Install"


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#1 Jwindyka

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Posted 10 June 2008 - 07:55 AM

Lately My windows updates won't install. They will download with no problem but when I click to install them it will pop up Updates were not installed. Can you help me in anyway?

I updated to SP3. I think a setting was changed I did have some viruses but I just posted a HJT log to see if there was more on the computer. I have Network Magic installed and AVG Internet Security 8.0 installed. I thought maybe it was my firewall but I can get E-mails through Outlook express. So anyone know how to fix this one? Let Me Know.

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#2 OldGrumpyBastard

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Posted 10 June 2008 - 08:25 AM

Failures for updates to install and internet connection problems can be signs that you may still be infected or the steps taken to rid yourself of these infections did the damage...Since you have an open topic in the HJThis forum, you shouldn't make any changes to your system until requested by the helpers there...This can cause problems and delays as to the directions that they take to help you....Be patient, as they are usually very busy.
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#3 Jwindyka

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Posted 10 June 2008 - 09:21 AM

Thank you for your advice I thought that is what was going to be said. I am going to get this one computer working first then get them to help me on my other one. They both got infected just I was able to clean one up a little better then the other but I think both of them are still infected.

James

Failures for updates to install and internet connection problems can be signs that you may still be infected or the steps taken to rid yourself of these infections did the damage...Since you have an open topic in the HJThis forum, you shouldn't make any changes to your system until requested by the helpers there...This can cause problems and delays as to the directions that they take to help you....Be patient, as they are usually very busy.



#4 OldGrumpyBastard

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Posted 10 June 2008 - 09:37 AM

No problem...Once you get them cleaned up and the helpers in the other forum inform you that they are finished, if you have any other questions or problems feel free to come back here and we will do our best to answer...
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#5 rigel

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Posted 10 June 2008 - 09:39 AM

Nice words Douglas :thumbsup:

Please wait until the HJT team clears you. Thanks!

rigel

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