Posted 09 June 2008 - 11:52 AM
Hello everyone. I have a strange issue I have never encountered before. I am hoping someone here may have some guiding light as I am totally lost in the darkness right now. I was given an old Dell computer (Dimension 4100) with no hard drive to fix up for my grandparents. We bought a new hard drive (Western Digital Caviar SE 160 GB) and installed it. At that point everything was working fine. I got an extra XP disc I had laying around that I hadn't used when I updated all the computers at my shop. I put the disk in and everything was working great. One of my brothers kids was in there "helping" me but really was just trying to get under my skin. Anyway, we started the XP installation and everything was moving smoothly. Half way through the installation he just shuts off the computer for no reason, walks out of the office, and says we can finish this on Monday right and leaves? After fuming for a bit I attempted to turn the computer back on and restart. Now everytime I try to reinstall the OS on the computer I get the message. "NTLDR is missing press ctrl alt del to restart".
I shut down the computer, put the OS disk in the tray, and boot up the computer. It goes through the cycle of reading the disk, but then that message just pops up again. I can't get into the bios or anything. I have tried two separate XP PRO disk's and one ME disc. Not one of them has worked. I really don't know what more to do. I have done some reading on the matter online and everything they say says I need to mess with the BIOS, but I can't get into the BIOS. The hard drive is completely empty. There is nothing on it unless the first failed XP install left something on there. I have no clue where to go from here.
If anyone knows what the next step may be or even knows what I'm talking about, your input is extremely appreciated.