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Lost Emails

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3 replies to this topic

#1 Neths62


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Posted 09 June 2008 - 07:43 AM


I'm using Outlook Express 6 on the business laptop (xp).

A couple of weeks ago, I pressed "Yes" to the "Do you want to compress......." when OE closed, and on restarting the following day, some of my folders had ended up in the recycle bin as .bak and .dbx.

The following week, for reasons unbeknown to me, I clicked "yes" again and then found ALL my folders had disappeared. I searched around the web and read about a glitch or something that does this, and managed to retrieve the emails lost on the second week. However, I can't get back the ones lost originally, although they are in the OE folder in C drive.

I have followed some instructions I found, that suggested saving the folders to the desktop and then re-opening OE, but to no avail.

As you can imagine, I could do with the 3 months of emails I have lost - even if they can't be restored to OE, is there a program around that I can use to read them??

Many thanks


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#2 Juha


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Posted 09 June 2008 - 10:29 AM

Have you tried Recuva? See if it works for you.

#3 Neths62

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Posted 11 June 2008 - 09:30 AM


I downloaded and ran Recuva, but couldn't find what I was looking for. I have also used "Recover My Files", but again no luck.

The .dbx files are in a folder, but I can't open them.

Next step?!

#4 TMacK


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Posted 11 June 2008 - 10:19 AM

Hi Neths62,

Please have look at the article OETips and scroll to Recovering Lost Messages.

Also see The Other E-Mail Threat: File Corruption in Outlook Express, so you can avoid this happening in the future.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

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