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Definitely A Virus/trojan..how To Format Now?


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#1 mohitmahajanin

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Posted 09 June 2008 - 04:56 AM

Hi,

I have posted in HJT forum, but there has been no reply understandbly cos of volume...however, I am thinking of formatting the c: drive which has the XP and get rid of my Symantec email proxy popups (for full details u may want to read this link http://www.bleepingcomputer.com/forums/topic150494.html). This will also mean that I will loose Norton AV - cos I think they will charge me again for downloading this from net...I will never go back to Norton now...McAfee...wheeee

As a precaution, I have downloaded free Spybot and free Ad-aware (it is so slow) on my other partitions.

Now the questions:
1. Will these downloads help me post the formatting of c:?
2. How shall I go about this format and ensure that there is no trace of the issue left? (issue: Symantec email proxy pop-ups, several necessary websites blocked like Support microsoft, symantec, bleepingcomouters, NAV updates etc.)

I now have windows xp professional cd with me...pls guide...

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#2 boopme

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Posted 09 June 2008 - 01:30 PM

Hello if you want to format than I will remove your HJT post and move this topic to the XP forum for better assisstance.
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#3 mohitmahajanin

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Posted 10 June 2008 - 02:15 AM

Pls do...thanks.

#4 DaChew

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Posted 10 June 2008 - 05:09 AM

these questions are malware related and even a full format of the C partition does not prevent reinfection from saved data on other partitions

I would have investigated the infection more before throwing in the towel, if for no other reason than to see what I had done wrong
Chewy

No. Try not. Do... or do not. There is no try.

#5 mohitmahajanin

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Posted 11 June 2008 - 02:45 AM

Hmmm, you are right Chewy...I guess I am just panicking and ofcourse since I am not able to use my home pc I am feeling cut out from the world...well I will hold on for some more time, thanks again.

#6 DaChew

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Posted 11 June 2008 - 08:39 AM

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

step 5 can be very informative, it takes a long time but Kasp is good at picking up infected data that you might be saving
Chewy

No. Try not. Do... or do not. There is no try.

#7 mohitmahajanin

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Posted 12 June 2008 - 02:28 AM

The situation has worsened...I am not able to login now...it hangs after the windows progress bar screen which is blue color one ....

#8 DaChew

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Posted 12 June 2008 - 05:41 AM

http://www.bleepingcomputer.com/forums/topic14717-30.html

why don't you post in the haven't had a reply 5 days thread?
Chewy

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#9 mohitmahajanin

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Posted 13 June 2008 - 01:47 AM

did so but there has been no reply/action post that...still waiting...

#10 DaChew

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Posted 13 June 2008 - 06:20 AM

http://www.michaelstevenstech.com/XPrepairinstall.htm

http://www.michaelstevenstech.com/cleanxpinstall.html

Would you please review these 2 links, one way or the other, sooner or later, you will find the information helpful

http://www.bleepingcomputer.com/forums/ind...mp;#entry798468

In this link is a guide to using a flash drive disinfector and immunization tool, if you have to use a clean computer to download files to and a usb drive to transfer them to the infected computer, I reccomend you use this as a precaution and read those warnings and instructions

There's no point in even trying to log on to an infected computer like this except to fight the infection or backup files,
likewise having it connected to the internet can do no good.
Chewy

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#11 DaChew

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Posted 16 June 2008 - 08:53 AM

In response to a PM

make sure You have all the latest drivers for your computer

then if your computer install is pre sp2 with windows xp, I would download and burn to cd the admin install of sp3

http://www.microsoft.com/downloads/details...;DisplayLang=en

and apply that before connecting to the internet but after loading all drivers

Personally I reccomend comodo firewall and avira free anti virus

Firefox with the noscript addon

Winpatrol is a good resident protection, however like teatimer in spybot, it has the potential to cause harm by messing up changes made by good programs

I use spybot myself but keep teatimer turned off

The most important protection sits in the chair

Safe hex and vigilance are the real answers to computer security
Chewy

No. Try not. Do... or do not. There is no try.

#12 mohitmahajanin

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Posted 16 June 2008 - 09:20 AM

Thanks Chewy...I will download the apps discussed today and ofcourse if I get stuck I will be back...:thumbsup:

#13 DaChew

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Posted 16 June 2008 - 09:45 AM

there should really be a guide for all this, consdering that is probably the most used path people take after contracting a serious infection


the steps all pretty cut and dry and not really debatable

load the OS, load the latest drivers, apply windows updates, load security programs

It's amazing how well this order works and how badly any alternative comes out
Chewy

No. Try not. Do... or do not. There is no try.




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