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Explorer Error Prevents Printing From Hotmail


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#1 saw46

saw46

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Posted 08 June 2008 - 10:31 PM

My OS is ME and Internet Explorer version is 6 with SP1. I recently installed a new printer (canon pixma 4000) and at first I had no problems but currently I can't print my emails from hotmail on this printer. I get the error "Explorer has caused an error in CJSPL64.dll" and must close explorer to continue. I have uninstalled and reinstalled the printer to no avail.
I can save the email to word and print it or I can print it from my Epson printer but I can't figure out what to do about this problem with the Canon...any thoughts will be much appreciated.

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