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Can't Install Norton Anti-Virus(2003)


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#1 Punkbus

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Posted 05 April 2005 - 06:30 AM

I uninstalled norton antivirus a couple of days ago, and now I can't reinstall it.
I also removed some programs assosciated with Norton Systemworks, 'Livereg' and "livedefinitions' or something..
Every time my computer boots up now, it says 'NAV AUTO PROTECT- Unable to read the configuration files'

Regarding installing it:
I launch the Norton Systemworks CD installation, it starts installing and when it gets to the Antivirus part of the installation, it stop and says 'please insert the disk: Norton Antivirus'. I am confused because, the Cd is already in the drive.

So I tried installing the contents seperately, the rest of the utilities with antivirus unchecked, and everything installs fine. Afterwards i tryinstalling justAnti-virus and I still get the same msg 'insert the NAV disk'.

I then copied the NAv setup files to my computer, then tried installing from there, then it says ''the system administrator has set policies to prevent this installation'


Has spyware, or a virus disabled a registry entry that is disallowing me from installing, or is it something simpler?

PLEASE help.

Edited by Punkbus, 05 April 2005 - 07:15 AM.


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#2 Grinler

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    Lawrence Abrams


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Posted 05 April 2005 - 10:16 PM

See if this helps:

http://service1.symantec.com/SUPPORT/nav.n...001092114452606

May want to try and completely remove NAV before trying to install norton system works

#3 Punkbus

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Posted 06 April 2005 - 05:16 AM

Thanks heaps.

Is working again now.

:thumbsup: :flowers:




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