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Dell Support Center Blocking Bleepingcomputer.com?


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4 replies to this topic

#1 johngsandell

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Posted 07 June 2008 - 07:07 PM

I got tired of Dell Support Center slowing down my computer and tried to uninstall it. Didn't let me at first. Tried to get to bleepingcomputer.com to see if it had a solution. Got Page not found message. Got to a web page that had bleeping as a link. Got Page not found message.

In a command window did nslookup bleepingcomputer.com. Got a not found message. Did nslookup google.com., IP address was returned.

Located the Dell Support Center process in Task Manager and clicked End, process stopped, was then able to uninstall Dell Support Center. Did another nslookup of bleeping, got a proper answer. Entered it in URL and got to Bleeping.

So, is Dell Support Center blocking access to Bleeping? If so, is it blocking access to anything else?

If you want to stop Dell Support Center (this is 2.01 IIR) look for sprtcmd.exe in Task Manager and kill it.

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#2 PropagandaPanda

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Posted 07 June 2008 - 07:11 PM

Hello.

Bleeping Computer was experiencing some downtime today. It was out for a good 2 hours earlier. I wouldn't blame any program yet.

Were you having any other issues with it?

With Regards,
The Panda

#3 johngsandell

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Posted 07 June 2008 - 09:25 PM

No other issues regarding getting to Bleeping Computer.

The site might get queries on how to uninstall Dell Support Center. I have presented the solution that worked for me.

#4 johngsandell

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Posted 08 June 2008 - 07:09 AM

" Hello.

Bleeping Computer was experiencing some downtime today. It was out for a good 2 hours earlier. I wouldn't blame any program yet.

Were you having any other issues with it?

With Regards,
The Panda"

Wait a minute.... shouldn't nslookup return a result even if the site is down?

#5 garmanma

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Posted 08 June 2008 - 09:07 AM

Bleeping Computer was down on 6/7/08 from approximately 10:30 am EST to 1:00PM EST. There was an issue at the colocation center that has since been resolved.

Colocation Center in computing, refers to installing or running data or applications in a single process, store, computer or data center. Virtualization is an example of colocation where a host server provides a virtual hardware or software platform for running one or more instances of software on a (potentially different) platform.}
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