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Spools.exe


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#1 andrewthomas

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Posted 06 June 2008 - 11:36 PM

Hey Guys. My spyware doctor is telling me that it's blocking an application attempt to access a file. this is called spools.exe, and it's located in C / Windows / system / driver.

I use windows XP, and the Google rated spyware doctor does not seem to be able to clean it out. I've tried different things. I've manually deleted it. It keeps returning. Please help. Thanks.

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#2 quietman7

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Posted 07 June 2008 - 06:19 AM

Please print out and follow the instructions for using SDFix in BC's self-help tutorial "How to use SDFix".
-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.

When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
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