Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Slow Windows Shutdown


  • Please log in to reply
8 replies to this topic

#1 ssteenstraten

ssteenstraten

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Delft
  • Local time:12:11 PM

Posted 06 June 2008 - 10:50 AM

Hi all,

I just cleaned out my laptop and thereby solved my overheating problem but there is still one thing bugging me. Since a couple of months (I do not now when or why it started) shutting my laptop down has become a pain. It takes about 3 minutes for the screen 'standby - hibernate - rest....) shows. This is followed by another 2 minutes of shutting down the system. At the moment I have a .bat file which terminates the running applications with tskill and shutting down the laptop consequently. Although this works (shutdown in less than a minute) it is not really the way to go. I have done some research and tried some things (also UHP cleaning service) but nothing seems to be working. Do any of you encountered such a problem before? If yes, how should I approach it?

Thanks,

Sander
Dell Inspiron 9300
Intel Pentium M Processor 1.73 GHz
1024MB RAM
100 GB Harddisk (Fujitsu MHV2100AH)
128MB DDR ATI Mobility Radeon X300
Zyxel Cable Router
Windows XP Professional SP3
Firefox 2.0 + MS Outlook
ESET Smart Security
Spybot Search & Destroy

BC AdBot (Login to Remove)

 


m

#2 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:01:11 PM

Posted 06 June 2008 - 04:34 PM

Have a look here:
http://www.aumha.org/
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 ssteenstraten

ssteenstraten
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Delft
  • Local time:12:11 PM

Posted 06 June 2008 - 10:00 PM

Hi,

I read that post and it was the reason I wrote the batchflie. So, I assume there is no easy solution... I wil just use the batch fie to shut the %$@# down :thumbsup: .

Regards,

Sander
Dell Inspiron 9300
Intel Pentium M Processor 1.73 GHz
1024MB RAM
100 GB Harddisk (Fujitsu MHV2100AH)
128MB DDR ATI Mobility Radeon X300
Zyxel Cable Router
Windows XP Professional SP3
Firefox 2.0 + MS Outlook
ESET Smart Security
Spybot Search & Destroy

#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,074 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:11 PM

Posted 07 June 2008 - 07:59 AM

I would suggest running Process Monitor (free here: http://technet.microsoft.com/en-us/sysinte...s/bb896645.aspx ) and having it log events while shutting down (without your batch file). Immediately on reboot, terminate the logging as the logfile will quickly grow and consume the entire hard drive (I made this mistake not long ago)!

Once you've got the process log the it becomes a matter of tracking down which process is causing the hangup. Hopefully it'll be obvious from the logfile - but it's a huge log so there'll be a lot to look through.

Good Luck!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 ssteenstraten

ssteenstraten
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Delft
  • Local time:12:11 PM

Posted 09 June 2008 - 12:42 PM

thanks for the hint,

I have tried it and found the culprit I guesse. There is a sequence called process profiling which occures about 123 times and takes 1 second to complete (including 'idle' time (!?)) and total over 2 minutes, which is the time it roughly takes to show the logoff screen. I don't understand why this is executed so many times. Have you got any idea?

Thanks,

Sander

(Below an screenshot of the loop)

Attached Files


Dell Inspiron 9300
Intel Pentium M Processor 1.73 GHz
1024MB RAM
100 GB Harddisk (Fujitsu MHV2100AH)
128MB DDR ATI Mobility Radeon X300
Zyxel Cable Router
Windows XP Professional SP3
Firefox 2.0 + MS Outlook
ESET Smart Security
Spybot Search & Destroy

#6 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,074 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:11 PM

Posted 10 June 2008 - 06:33 AM

Most of the processes in the highlighted area are normal - the clue lies (IMO) in the kernel time and the duration column

Lots of kernel time is being taken by:
ekrn.exe (from NOD32)
Apoint.exe (from Alps Touchpad)
l8kfanGUI.exe (unknown)

These processes are spitting out negative numbers for their duration:
LEXBCES (from a Lexmark printer)
Apntx.exe (unknown)
egui.exe (from NOD32)

Because of the unknown files and the NOD32 involvement - I'd first suggest a scan with one of these free, online scanners (to ensure that a virus hasn't bypassed your protection):
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner Scan Only - no removal
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

<links compiled on 02/14/2008>

Once you're sure that you're clean, I'd then uninstall your NOD32 and download a new copy to install (in case your current copy is corrupted).

I'd also consider uninstalling your Lexmark printer software.

NOTE: I'm discounting the built in Windows applications because I suspect a corruption of a program rather than Windows itself.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 ssteenstraten

ssteenstraten
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Delft
  • Local time:12:11 PM

Posted 10 June 2008 - 11:22 AM

I don't really understand,

You say the kernel time is being hogged by those processes, but the idle kernel time is far greater (why is it idle?). Process profiling is executed continuously, so why would it take so many repetitions now and so much time?

Upon checking, every single proces returns at least once negative value for duration. So I don't know if those numbers make any sence anyway :thumbsup: ... The lexmark crap is interweaved with my print spooler (I already deinstalled the software) so stopping these services unables me to print anything (I tried to stop it but is drove me bananas :flowers: ). I ran a scan with Kaspersky and found nothing.

I am now analysing the process manager a bit more but tips are more than welcome

Sander
Dell Inspiron 9300
Intel Pentium M Processor 1.73 GHz
1024MB RAM
100 GB Harddisk (Fujitsu MHV2100AH)
128MB DDR ATI Mobility Radeon X300
Zyxel Cable Router
Windows XP Professional SP3
Firefox 2.0 + MS Outlook
ESET Smart Security
Spybot Search & Destroy

#8 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,074 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:11 PM

Posted 10 June 2008 - 12:55 PM

System Idle Process or Idle is actually a misnomer. There's actually stuff going on in there - but it's not usually involved with the sort of problems that you're mentioning.

In most cases it's safe to assume that Idle time is just that - idle and consuming no resources.

The negative values are suspicious IMO - just because they're negative (how can there be a negative duration of time?)

All I did was look for the things that were taking more time than most of the rest of the stuff in the log file. Process Monitor is the proper tool for this situation since it's a shutdown issue (and it's not easy to see what's going on while the system is shutting down). Process Explorer (Threads tab) may show some indicators - but may not if Process Explorer is terminated before the problem process(es).
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 eLenka

eLenka

  • Members
  • 105 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Dnepropetrovsk
  • Local time:07:11 PM

Posted 10 June 2008 - 02:59 PM

rundll32.exe is running
Check your laptop for viruses

Edited by eLenka, 11 June 2008 - 06:14 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users