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Spyware Taking Over Desketop


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5 replies to this topic

#1 brian12

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Posted 05 June 2008 - 08:38 PM

Ok, im new to this forum, and after reading a few posts, its seems like most of you guys are pretty great at figuring these things out. im tired of downloading supposedly free virus removers, only to discover that it will scan for viruses, but then i must pay to remove them. so anyway i will describe my problem and hopefully get some help.
First noticed i had a problem when my desktop changed to a blue background with a yellow warning that says the following
Warning Spyware detected on your computer.Install an antivirus or spyware remover to clean your computer.
after trying to change my desktop, i realized it wouldnt allow me to do so. then the screen saver came up and its little black bugs eating my screen, lol. after looking at several sites, seems like this is a fairly common spyware type deal. i searched for files called blackster and something like cfomnb or something but was unable to find these files anywhere. Please help me,
Brian J

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#2 boopme

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Posted 05 June 2008 - 11:36 PM

Hello and welcome to BC. weneed to know your operating system,antivrus and spyware tools?Thanks.
Please prform this scan and post it's log.
If you are running Vista then Run as administrator

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 Montarge

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Posted 05 June 2008 - 11:50 PM

I just got this same virus/trojan and have been having a huge problem getting it cleaned up. If you are missing start menu items see if you can right click on the start menu and click properties. If you can you can click customize and re add my computer, RUN, etc from there. Just guessing that these are missing for you since they were for me. Also once you have RUN back type in gpedit.msc go to user config > admin templates> system > ctrl+alt+del> and there is an option to disable or enable your task manager again. Also to get display panel back Gpedit.msc > admin temp > control panel > display > remove display in control panel disabled. If regedit is disabled do this Start -> Run -> gpedit.msc -> User Configuration -> Administrative Templates -> System -> Prevent access to registry editing tools -> Right Click Properties -> Disabled. And lastly if you have VIRUS ALERT next to your time do this Go to Control Panel> Regional and Language Options> Regional Options tab> Hit the "Customize" button on the right> Go to Time Tab.

Hope that helps if you have any of those problems.

#4 brian12

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Posted 09 June 2008 - 07:30 PM

ok thanks for the help. im running windows XP.
i just ran the options u posted above. this was my results
Malwarebytes' Anti-Malware 1.15
Database version: 844

8:22:40 PM 6/9/2008
mbam-log-6-9-2008 (20-22-40).txt

Scan type: Quick Scan
Objects scanned: 40303
Time elapsed: 9 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\dnscache.dnscacheobj (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\dnscache.dnscacheobj.1 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{376892ae-1825-4e5f-9f85-23f9640051cc} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{376892ae-1825-4e5f-9f85-23f9640051cc} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\All Users\Start Menu\Online Security Guide.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Security Troubleshooting.url (Rogue.Link) -> Quarantined and deleted successfully.




Also when i restarted the computer this popped up as well as the same popups warning me that i need to protect my computer.

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Hope u can help!

#5 boopme

boopme

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Posted 09 June 2008 - 07:45 PM

Hello look in your control panel add/Remove Programs for a screensaver named Bugs or do a file search for bugs.scr,Uninstall from Contol panel or delete from the search results.

Follow with another scan.

Download Attribune's ATF Cleanerand then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
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#6 brian12

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Posted 10 June 2008 - 09:36 PM

here are the results to my scan.
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/10/2008 at 10:30 PM

Application Version : 4.15.1000

Core Rules Database Version : 3469
Trace Rules Database Version: 1470

Scan type : Complete Scan
Total Scan Time : 01:18:15

Memory items scanned : 157
Memory threats detected : 0
Registry items scanned : 5430
Registry threats detected : 0
File items scanned : 55457
File threats detected : 1

Trojan.Unknown Origin
C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\LOCAL SETTINGS\TEMP\ZFE2.EXE
also , the bugs that eat my screen occured even in safe mode. i still cannot change by desktop background. i am at wits end with this thing




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